Rena Lawson and staff very friendly do help you in any way does the foot test would recommend…read more them to go try them out they are awesome

It took some time to get the fit right, trying on several pairs of boots in different sizes. I…read morefinally settled on a 10, which felt great even though it was two sizes smaller than what I wear in other brands. I wore my new boots out of the store, and within 50 yards I realized I might have gone just a bit too far on the down-sizing. I could feel my toe just touching the front of the shoe. Mike was great about exchanging for a half-size up. Very happy with the store and the boots.

I am so glad that I read the reviews first. WHEW, I almost gave them my business. Thanks to…read moreeveryone for taking time to post your reviews. Very helpful.

I've given Neal's my business twice. The first time was fine, though the job of stitching a patch…read moreonto a vest shouldn't take two weeks. I've gone back to them for the same thing. They've had my $200 vest for more than three months with continual excuses as to it not being done, unfulfilled promises to call me back the next day with an update, and required me to prepay before taking my vest home to do their work. I can't even cancel my work order and take my business elsewhere because it's not even on site. Don't bother with this company unless you have a quarter of a year to wait.

I took a small bag to have the handle moved. It was done that day and the work was excellent. I…read morewas very happy with the work and will definitely go back when I need more such work done. The gentleman I talked with was knowledgeable and kind. Thank you so very much !!

This place makes you pay upfront. They do not stay open as advertised. They will not answer their…read morephone. We have gone twice to pick up shoes wh have paid to be repaired when their website says they are open. Called both times no answer. They have NO RESPECT for the time and cost of travel of customers who have already paid them.

Took a minute but we finally figured out how to resew my belt. I'll take them another when I find…read morethe material.

He was very helpful with my issue. I'm proud I stopped by his office...!!! I wove Bach for Mr…read more Smalley to fix my Shoes.

The best, a legacy business offering top notch craft and communication - rare to find - and a…read morepleasure to work with.

The shop is dated and cluttered, however, I was happy with the work they did on my two pairs of…read moreboots. I would use them again. It's a disappearing trade so I hope they will still be around.

It's so great to have a shoe repair place again in Cookeville! This is the fastest turnaround I've…read morehad in shoe repair in my life.

Very, very nice people. Fix my shoes while I was there. I would go back again anytime I highly…read morerecommend them.

I have used Rogers several times in the last few years for Leather Jacket repair as well as several…read morepair of Boot sole replacement. Excellent!

I brought my wife's boots and a pair of loafers that I haven't worn in ages. Roger repaired and…read morerefinished both shoes to a condition that was like new. Very happy with his work. The cost was around $80/shoe -- so $160 total for me. But, in effect, these are new shoes again. So, it is cheaper than rebuying a shoe (if it's a costly dress shoe or boot). This is definitely an old-school business. Cash upfront and the shop looks/feels as one would expect -- shoes, equipment, smell of varnish. It's kind of nice to see in a world where everything seems to be disposable. Give him some business if you have the need to rejuvenate some shoes, belts, luggage, etc.

This is the Burger Man out traveling and puts a lot of wear & tear on my shoes, and the brace that…read moreI wear. My strap broke, and I went and visited Charlie and his son Joel, and they fixed it like new in just a few minutes and had the Burger Man back on track. They operate a business that is one of the past, shoe repairs, purse and leather repairs, and if your zipper breaks, don't worry, just take it to the Shoe Repair & More and let Charlie and his son fix it. And it won't cost you an arm or a leg and will save you money, so you don't have to throw your shoes and purses away. Thanks, Charlie and Joel, you saved me time and money.

I had a pair of 20 year old White's Packers resoled. These guys did an amazing job! Top it off you…read morehave a young man learning the trade from his father! I cannot stress how highly pleased I am. They said it'd be about 5 weeks there finished them a week early. They restrained the edges and cut me some custom kilties! They even called me in the middle of the resole to check how I wanted to do my heel stack due to a high difference between the new and old heel cap. 10/10 I highly recommend!

Highly recommended. I damaged a new pair of Air Jordan's by tearing out a shoelace eyelet. The…read moreseller replaced them with a brand new pair and let me keep the original after I sent a photo of the damage. Ali repaired my shoe and it is indistinguishable from the new pair. I feel guilty that I have 2 pair for the price of one. Great job for only $20. Professional work and very quick turnaround.

BEWARE!! Both he and his wife are thieves who take advantage of their customers. She charged me $45…read moreto repair the straps of these sandals. When I came to pick them up, they weren't done so he put black shoe polish on the straps and handed them back. It took less than 5 minutes, and they still look awful. GO ANYWHERE BUT HERE.