Everyone was very professional and kind from Austin who first came out and gave us a quote and…read moreSamantha in the office. They did a good job on my roof and I look forward to enjoying my roof for years to come.

Lets start with the very minimal good: The sales rep. Tyler was great he's got the most smarts, and…read morecustomer service out of everyone in the office combined. He was very apologetic for the manner in which the office staff heckled me without the roof inspection for their check. I did not go through a roofers claim and had already paid them a deposit via check without incident this is my first home, and everything what disorganized, not explained clearly, and when things were it was usually by people who clearly arent thrilled by their jobs (as if they are the ones paying for the roof). The roofers completed the job in a day. Despite tornado watch and rain conditions, chimney was successfully completely in a day. The director of operations Samantha K. And her subordinate Jenna, and their attitudes, were absolutely horrendous to deal with-- arrogant, bad tone, and aggressive. Now I see what the previous clients meant by their unprofessionalism, entitlement, and callous demeanor as a result, I wouldn't recommend this company to a dog flea, and would encourage others to not only get quotes from other companies, but to read all of the numerous negative reviews they have received across multiple platforms. Their site manager Jacob, was nice but lost in the sauce. After letting Samantha know Jacob had never sent the photos or reached out she insinuated I might have had his number blocked which was totally false since I have an open line of communication not only for the roofing team but also for other contractos (unrelated) doing upgrades on my home, she covered for the poor behaviors of both parties, and Jenna's terrible disposition, until she finally ran out of excuses, relented, and gave a real pathetic apology. moment she answered the phone. Her tone was dismissive, impatient, and honestly made it seem like customers were an inconvenience. All in all If this is how they treat PAYING customers I can only imagine how problems are handled after payment is made. Customer service reflects the company as a whole, and this interaction with these two women was enough for me to take my business elsewhere and ensure than any of my friends, family members, colleagues, strangers and literally anyone knows I would not recommend dealing with a company that allows this level of disrespect toward customers.

I would recommend this company. Price was competitive, owner professional and answered all our…read morequestions patiently. His Wife in the office is also very nice to work with. We are very happy with our new roof!!

We had a leak, Billy came with his son, fixed it and charged $100 but he did not take the money…read moreuntil it was tested by the rain. After tested we sent him the check. He came back 2nd time because the leak was still unfixed after it rained a few times with strong wind then 3rd time he sent his brother to fix it (seemed a different issue with nails on the roof) but they did not charge anything since it is the same spot. Our roof survived Ian and we will have Billy back to inspect the whole roof since we might lose some shingles. We trust that Billy is very honest like his company's name and never overcharge you. Would recommend him to friends.

BEWARE OF JAC BUILDERS ROOFING After Hurricane Milton, I…read morehired JAC Builders Roofing to replace my roof. They quoted me $28,700, and completed the job in February 2025. From the ground, everything looked fine... until I had to climb up in July to clean out the gutters near my pool cage. That's when I discovered something shocking: They only did part of my roof. The section over the pool lanai -- which is fully attached to the house -- was completely untouched. Even worse, my old roof is tan and the new roof is black, making it painfully obvious once you're up there. How do you "replace a roof" and leave part of it off -- without telling the homeowner? ________________________________________ More Issues I Found: * While installing the new drip edge, they cut slits down the backside of the gutters, almost to the bottom of my gutters in 4 different places. * In one section, they nailed the gutter through the drip edge 3 times -- leaving two exposed holes. * Their "solution"? Someone came out and smeared caulk in the slits. That's it. The Response (Or Lack of One): I contacted Chris, the person who gave me the estimate. He tried blaming the insurance company. But let's be clear: JAC gave me the estimate (Nowhere mentioning flat section was excluded). My insurance paid the estimate -- in full. In fact, they paid $37,240, including $8,540 for two tarps that I never got to keep and my deductible. When I sent a detailed letter directly to the owner, Joshua Colon, I received no response at all. My Take: As a homeowner with no background in roofing, when I'm quoted for a full roof replacement, I expect the whole roof -- not just the parts they feel like doing. To say I'm disappointed is an understatement. To say I feel misled is more accurate. Final Word: In my opinion, JAC Builders Roofing is dishonest, unprofessional, and lacks accountability. I urge fellow homeowners to think twice -- or better yet, run -- before trusting this company with your home. Don't let what happened to me happen to you.

Top notch company, thank you Phil and crew. Large crew very professional new 6,444 square ft roof…read moredone in under 3 days. Cleanest crew i have ever seen. Thank you all Jay

Bill Sheild's roofing company was repairing my next-door neighbors roof. They happened to see that…read moresome of our shingles were off from a storm that came through a couple of months ago. The gentleman came over and told my brother that he would put them back on for us at no charge! I don't know about anyone else, but that blew me away as I think it's very rare that a company would do something like that! I can tell you that when we do need our roof replaced I will be calling them to do it! What a great way to do and get business!

The first thing this company does is relieve you from the stress and anxiety of being scammed. They…read moreare THE most professional company from top to bottom. They do whatever you need, within your budget if possible, and they do it WELL. THANK YOU!!!

Eli Gabriel John and his partner painted our driveway. Didn't pressure wash first. Used water with…read morea broom and used a blower to dry it. The paint and sealer are flaking off. They thinned the paint so it is 2 different colors. Now they want more money to correct their mistakes. No one answers the phone to this business at 863-290-7643. Weathertek is the name on the invoice. Please be careful hiring them. Additionally, they used sheetrock puddy to fill the cracks that weren't smoothed out. Got over spray on our flower beds. Broke my glass kerosene lantern, my mother's wind chime, got the putty that they used to fill the cracks all over garden hose that doesn't come off. Left their cigarette butts in our yard as well as paint debris and used paint supplies with a promise of returning but now they want more money to return. See pics below. Okay I'm posting

These guys are very honest and a pleasure to work with. My soffit was never installed correctly…read morehouse is 3 years old In Dec they fixed what they could reusing what they could but it was just floating. Got knocked out again and they came back in April and added the support needed. Very reasonable pricing and knew what they were doing to make it secure

My roof has leaked non stop ever since we hired backbone to replace it. Just had to pay another…read morecompany to fix backbones mistakes. Nathan is a terrible businessman. His warranty is useless.

Backbone Roofing was hired to install new roofing on 4 roofs at Sydney First Church of God. The…read moreproject went exactly as planned and the workmanship is of the highest quality. When the crews began work they were organized and focused on getting the work completed as fast as possible, in accord with all Standards of Code and Warranty. Even the necessary repairs to the sub roofing and adjacent surfaces were handled professionally and within value. We are most appreciative to the Backbone. Roofing Team and feel confident that our new roof will last for many years to come. We would highly recommend Backbone Roofing to anyone, residential or commercial.

Very prompt in getting to you and accessing the issues. Aaron is awesome. Knowledgeable,…read moreprofessional and the communication was spot on. He was so helpful. I was getting quotes, the interaction that I had on the phone prior to him coming to the house, made me know I was going to go with him, but after his coming to the house and meeting him in person I knew he was the guy! Thank you Aaron. We know we're in good hands!

Beware! This is NOT the Jerry's Roofing of the past. The business was sold. Now, things are not as…read morethey were. I was given a price and then the price changed once my roofs were ripped off. And the best part, they could not (would not) give me any idea what the end total would be. I was told, "this is the roofing business". Wrong. Not how Jerry did it for the 23 years I knew him. Ended up being over $14000 over the given amount. Was told the new owner would "make it right". That was before he cancelled three meetings with me the morning of each scheduled meeting. Shady to say the least. Sad because I used Jerry's for 6 different roofs for my business. No longer.

Found Belcher from ad Needed a quote called and received a…read morecallback quickly they went up on roof then we discussed what was needed. Made out work order and gave me copy.called back couple days with total came back we reviewed and agreed on price, Job was started a few days later an finished 2 1/2 days later, Roof looks great the guys that worked on it were great, and Jeff came out to check and make sure what agreed on was done ( he climed roof to check) professional people And would recommend them in an instant Or if I need repair(which I hope I dont) LoL Cheryl/Bill s

Thanks so much for great quality works! The house looks so much better with a Fascia! You dint…read more price gouge me like a few others estimators ! Great customers services too!