I make my appointment and don't have to wait for more than 10 mnutes. Jodie is my barber and does a…read moregreat job with advice if needed. thanks Jodie for a great cut! Ron Corts

Very friendly, good people, prices are good, quality very good, clean, highly recommended.read more

I'm looking for a local barber. My son has visited Dennis and had rave reviews. He loves is…read morecharacter, wit and humor. If you go to see Dennis be sure to leave your cell phone home. Dennis will take your cell phone away from you if you start texting him. My kind of guy! If you are liberal in your politics you may not enjoy your visit. Denis is not liberal. He will have fun with me. I am not a registered Republican. They are too liberal for me.

Dennis Hazlett is a true professional barber! I've been going to him for a few years. My hair can…read morebe tricky to cut and I've found few over the years that manage it every time! I'd highly recommend you give this shop a try!

Mike is the best. Always enjoy his company while getting my haircut. My cut is always perfect…read more Please note that he does not take walk-ins. You can book through the Booksy app.

Mike's a great conversationalist, and is a very detailed barber, who listens to how you'd like your…read morehair cut. Been going to him for about 10 years (at various locations), and never disappointed in the result.

Bad Haircut and Bad attitude .The hair is not as per the customer's request and after asking why it…read moreis not correct and wanting to adjust it, they have a bad attitude towards the customer and do it for show.

A wonderful experience of an Old School Barbershop with all the modern conveniences. Well lit and…read moresuper clean. Professional service with all the COVID 19 Safety guidelines. Matt was super-friendly and a meticulous Barber. Booked the next appointment in November. The best part is the shop is less than ten minutes away from my house in Penfield.

So I contacted this business because we where out of town and Mr Tall man needed his hair cut. The…read moresite boasts of wash stations, cuts, treatments, styles and everything- so i asked for those services for my sons hair which happens to be super curly and 4C. They reply back, Sorry i don't do this kind of work.... you mean BLACK WORK???? Your hood is showing sir! So I contacted this business because we where out of town and Mr Tall man needed his hair cut. The site boasts of wash stations, cuts, treatments, styles and everything- so i asked for those services for my sons hair which happens to be super curly and 4C. They reply back, Sorry i don't do this kind of work.... you mean BLACK WORK???? Your hood is showing sir! It's mighty funny how the business owner NOW wants to contact me to take this down - NO. People need to know who and what you are. There is no agenda. It's facts. You said what you said and then I i turn wrote a review. Nothing more, nothing less. Try focusing on better customer service and not counting the number of Black clients . Ps- your hood is still showing sir

DO NOT GO TO THIS BARBER SHOP! WARNING!…read more Just recently moved to Rochester, NY as I am a small business owner expanding to the area. With that said, I'm all for small business's and supporting them! This is one business that I CANNOT. Looking for a local barbershop I came across Altered Image, I called before coming in an hour in advance, was told that they had barbers available anytime no appointment was necessary. They took my brother, paid a ridiculous $30+$10 (TIP) for his shape-up, but again, I support it They, then told me at 10:30AM they could get me in the chair by 11:30AM. Already I'm thinking, an hour wait and there are FOUR barbers sitting down texting and chatting not working at all? FINE. I waited the hour plus more. 11:50AM someone ELSE comes in and gets sat in front of me. At this point i said, I've been here for almost two hours now with an appt for 11:30 and people are still walking in and sitting in front of me? They just allow you to wait in their lobby and ignore you until you don't have a choice but to get up and to somewhere else! GO TO ANY OTHER BARBERSHOP! They will get you in right away and treat you GREAT! This barbershop will have you wait HOURS, IGNORE YOU, All while they sit on their phones to make sure their wives aren't cheating on them back at their studio apartments. Pathetic. Sad story for a small business. Side note. If this barbershop is the ONLY option that you have, do not get sat in the females chair, she will butcher your hair for practice.

I'm not criticizing this place, but based on my experience, it wasn't the right place for me. The…read morebarber who cut my hair had limited experience, but I went with it because I needed a haircut. Thankfully, I'm experienced in cutting my own hair and using clippers. If you're going to cut hair, make sure it looks like your artwork, just like a tattoo artist. But aside from that, I wouldn't trust this place to cut my hair... in four minutes. My hair would be uneven and go out of style. goes to the rest off the barbers that work there lol. I'm going to the hood instead.

just look at the damn picture. poor customer service this…read morewas my first time and last for sure.

Honestly really disappointed to have to give this review, but feel like it's necessary after what…read morehappened to me. Initially I was really excited to go get my haircut here as many of my friends recommended it. I went a total of 3 times, 2 to this location and 1 to the other Rochester location. The first 2 times my haircut was good, nothing AMAZING, but pretty decent for what you pay for. The third time, however, it was a completely different story. Although the initial haircut was very similar to what I had gotten before, towards the end the barber mentioned that he was going to trim the front. I thought this meant a simple touch up of sideburns, the hair next to my forehead, etc. What he actually ended up doing was cut straight into my hairline in an atrocious attempt to "even my hairline". I naturally have a widows peak and cutting into my hairline just doesn't make any sense and is only going to make it look horrendous as the hair slowly starts to grow back. Now I'm stuck with quite honestly a shitty haircut for the next year or two as my hair starts growing back and looking natural again, all thanks to the horrible haircut I received here. Will never go back and do not recommend at all!

10/10 haircut. Let me explain the rating…read more I initially didn't want to do this, but after spending half an hour trying to get this ink out...I had to take action. I forgot my hat after my cut. I came back for it and someone drew "this" on it. This hat is very special to me. But it just goes to show what kind of amateurs and nonprofessionals they really are. Funny, the guy had previously asked me to give him a "good" review on yelp. Well here it is, just as good as your drawing.

We have been to numerous sports clips locations in the northeast... This one was exceptionally…read moreclean, had very friendly and welcoming staff, and gave a great haircut. My son goes to college in Rochester and I will have no qualms. Bring him here each time. He'd like to get a haircut... Good value.

The only barbershop I've ever been in where none of the employees acknowledged you when you…read morearrived. First timers would appreciate understanding what the process is. DO NOT GO HERE IF YOU LIKE YOUR HAIR A BIT LONGER. I showed her a picture of my last hair cut and told her to cut it the same length. She asked if I wanted a scissor or shaver. I said whatever works the best. She asked if I wanted a 5 or 6. I replied I have no idea what that means. So for the last 35 years my hair has been at least 6 inches long on top with sides tapering. She cut it to about 3" max on top AND 1/2 INCH ON THE SIDES! She used a shaver with a depth clip and just buzzed it off. Good thing my fist visit was free. She didn't even blow the cut hairs off me. Yes I still tipped her. Sorry but that is not worth $30. Nope never going back.