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    Buddy Brew Coffee

    3.5 (2 reviews)
    Closed • 7:00 am - 5:00 pm
    Updated 3 months ago

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    The Grind Coffee Bar & Cafe at Westchase

    The Grind Coffee Bar & Cafe at Westchase

    4.3(503 reviews)
    0.7 mi
    •$$

    Not sure if the two young men at the end of the night are the owners. If they are not..... please…read moreas the owners you are loosing money. So rude and demeaning attitudes. 30 minutes to closing and we were told that they are closing and the coffee machines have been cleaned. I left with no drink.

    Today was my first visit to Grind Coffee Bar, and it will probably be my last. The place itself…read moreisn't bad overall, but the service experience was extremely frustrating. We chose to sit on the patio and waited for nearly 30 minutes without a single employee checking on our table. The line inside was all the way to the door, so at first we assumed someone would eventually come by, take our order, or at least acknowledge us. Instead, we watched multiple tables on both sides of us receive service while our table was completely ignored. Eventually, we ordered through the QR code on the menu. What wasn't clear is that QR code orders are apparently treated exactly like takeout orders. When our first item was ready, it was handed to us in a plastic container inside a bag. We explained that we were dining in, not taking food to go. I specifically asked a staff member named Graham if the remaining 3 dishes could simply be served on regular plates. He told me "that wasn't possible and that QR code orders automatically come in to-go containers". That explanation made very little sense considering we were sitting at a table in the restaurant. A few minutes later, one of my friends flagged down another server, who had no issue arranging for the food to be served on actual plates. That inconsistency was honestly mind-blowing. To make things even stranger, one coffee arrived in a ceramic mug while the rest came in disposable to-go cups. Nothing about the service felt organized or logical. As for the food, it was fine. Not bad, but nothing particularly memorable or worth making a special trip for. Given that I drove about an hour and paid tolls to visit, I definitely won't be making that drive again. I understand places get busy, but basic service still matters. If you're asking customers to tip when ordering through a QR code, serving dine-in food on actual plates instead of plastic takeout containers doesn't seem like an unreasonable expectation. There are simply too many other coffee shops with better service for me to return. 3 stars because the atmosphere was decent and the food was okay, but the service was disappointing from start to finish.

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    The Grind Coffee Bar & Cafe at Westchase - Coffee bar

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    The Grind Coffee Bar & Cafe at Westchase
    The Grind Coffee Bar & Cafe at Westchase - Dining area

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    Buddy Brew Coffee - coffee - Updated October 2026

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