I have used Michael many times and have booked him to pick up my daughter when she comes to visit…read moresoon. He's prompt, pleasant, safe and took great care of me, so I know he'll be the same for my daughter! Thank you, Michael!!

Michael & his wife were absolutely wonderful to work with! I hired them to shuttle our wedding…read moreguests and they took such great care of our wedding guests!! They are so sweet, understanding & quick to make things happen!! Best price around & honestly, the most professional. If you've already read this far, you've made your choice! Contact them on Facebook now!

Mauricio-it was awesome! Our group of eight was visiting Austin for our for family trip and were…read morespending a day at Lake Travis we had a lot of things planned and a few last-minute stop along the way, so having a cleaning and comfortable way to get there, a place leave things while we were out on the lake or zip lining, and just the ease of knowing our stuff was safe we made our trip so much easier. Communication was great and he was more than willing to add any last-minute stops we had along the way.

Great service. Promptly responded to my request for next day transportation. Fair pricing. Got…read morethere early. Great service.

We used 360 Transportation for a wine tasting day in Fredericksburg on Saturday and had an…read moreincredible experience! Our driver, Aaron, was a true professional and gentleman. He was incredibly helpful, assisting everyone on and off the bus, and even came prepared with ice for our snacks and cold water--fantastic little touches! Beyond that, the service was completely reliable: Aaron was prompt for both pick-up and drop-off. If you need transport for a wine tour, highly recommend the seamless service from 360 Transportation!

We had a fantastic experience with 360 Transportation. To start with the communication was timely…read more Someone seemed to be available to answer a question at any moment of the day. We booked the limo for our son's wedding getaway car. The driver arrived in plenty of time and the car looked fantastic. Our son and his bride said the ride was top notch. The price was quite reasonable as well. If we're ever in need of transportation in the Austin area, we'll be booking with 360. Thank you!

From the moment I walked on the bus to the last I was surprised by the high level of attention and…read morecare. It truly is like a private jet on wheels. I was able to get some work done on the table and lunch was tasty. Plenty of refreshments to go around.

Terrific experience on trip from Austin to Houston; bus was on time and very comfortable trip. Bus…read morewas very clean and attendant Jordyn was very polite, courteous and professional. The meal served (I selected a sandwich) was proper temperature. Snacks and soft drinks were offered regularly. Bus driver was attentive and kept his eyes on the road; I could see from the mirror.

I'm proud to be able to review Sherpalux, as I'm a repeat customer of Joe M's. I trust his…read moreexpertise on timing, his courtesy and commitment to excellence, AND when time permits his photography skills of the surrounding area. He helps put the nuanced moments in play to enhance your memories and nostalgia. Awesome guy! Been using the service for 11 years now.

My wife and daughter were in Austin with friends to pick out a wedding dress for our daughter…read more Being Halloween night I knew parking in downtown Austin would be a challenge. I looked online to review car services and decided on SherpaLux. Joe gave me a good quote within a couple hours. It was the best decision I could have made. The large SUV was beautiful and clean, and Joe was super friendly and courteous. The night was perfect and memorable for everyone. If you are looking for a professional and first class car service, please consider SherpaLux. You will not be disappointed.

Had experience using the services of the company during the wedding event. At first, there was a…read moremisunderstanding with the type of bus - instead of what we expected, the school arrived. Not exactly what I wanted to see at such a moment. As it turned out later, technically, the error was in our order, but it would be nice if this detail was spelled out more clearly. After the appeal, the situation was quickly corrected, and by the next stage of the incident we were waiting for a much more comfortable transport solution. This made a positive impression, especially considering that there was a reaction and a desire to correct the situation. The drivers were professional, the organization on the routes - without significant failures. There are things that can be improved in terms of communication and transparency in the choice of transport, but in general the experience remains rather positive.

The Ultimate Customer Service Story…read more We chartered a bus and coach for our daughter's wedding in Austin on March 30th. As the Father of the Bride I was shocked when the bus that showed up to bring our guests to the church was a school bus. After the ceremony I called Abdul to address my concern. After speaking to him it became clear that in reality the mistake was ours, not his. We had chartered a "transit" bus, which when you look on the website is a school bus. I wish the contract was more specific; as "school bus" certainly would have jumped out. But live and learn. Now to the good part. With my frustration high, Abdul was calm, cool and reasonable. He immediately realized I was not happy and kicked into high gear to see what he could do. While we had to take the school bus back to the hotel, by the time we left for the reception...less than one hour later...a gleaming full scale motor coach was sitting in front of the hotel instead of a school bus. Wow! I can't thank Abdul enough for stepping up. I was thoroughly impressed. When it comes to satisfying customers in a crisis, Austin Charter Services proves that it can still be done the old fashion way...do whatever you can to make your customer happy. I'll be back again some day for the next daughter. Thanks Abdul! Mike McCauley Argyle, TX P.S. The coach we ordered for the wedding party was perfect and the drivers were top notch.

Booked a ride about 27 miles each way for a Dr appt. No quote given. No signs posted for cost…read more Returned home. Charged on my bank card. She said ride was 323. Ok - I'm an idiot. I never dreamed it would be 3 HUNDRED and 23 dollars for about 50 miles round trip. Bank called today, freezing my Acct for a 497$ fee, thinking fraud. Sent me a statement. I called Phyllis for a refund. She only refunded me 174 of it. That 497 is half of my check on a fixed income. 174 barely touches or makes up for that. I can understand a 50-75$ fee. That would include gas, whatever wait time. I'd even given her 100 - but 323???? Just pls beware, get specific. It's robbery.

Ms Phyllis was awesome! We had a tight window to get from our conference to the airport and so she…read morevolunteered to be there early. She was there, got our bags loaded and all we had to do was hop in and go.

I can not recommend Patrick's service enough! Hands down 5 star service! He is great and everything…read morewas punctual and perfect! Thank you for a wonderful trip to Austin in some crazy weather!!

Over Memorial Day weekend we rented a party bus from Billy. I cannot explain how happy I am that…read moremy friends and I decided to do this. We had an amazing time and it was all because of how accommodating Billy was for our group. Service - Billy really couldn't have been more helpful. My group ended up increasing in size and Billy tried to find us another bus a few days before our rental. Although we didn't find one because of the busy holiday weekend, he called almost every party bus place around. We did not think we were going to have enough room in the bus for everyone so some of my friends would have had to uber all the way from Lake Travis to Austin and back ( Bus Quality - Although the bus was not brand new, it certainly felt as though it was. The bus was in very good condition and the aux cord certainly made our trip to and from our house even better with my friend DJ FACTOR laying down the beats. If I ever need a party bus in Austin again, there is no doubt I will be contacting Billy.

Did not end up using a bus. But they were very responsive and professional. Appreciate their…read moreability to get back to me so quickly.

The buses are just aMAZE-Balls!!!!…read more Seriously, I am already planning my birthday party on one of these things! They have ample and comfortable seating, a line-in to play your own tunes, champagne buckets, and a pole! This ride is just SICK! Loved EVERYTHING about it!