So when it says Bucky's Locker Room above the door when I physically shop there, I believe I am justified in assuming that when I went to buckyslockerroom.com that it was the same store. So I place an order, and within one day am spammed with calls. Voicemails saying "saw your order with Buckys Locker Room and I have some great deals for you" with no company or individual names given. I did not call back but researched the numbers and they're clearly scams for credit cards.
So first I call this store. The woman who answered was extremely nice and as helpful as she could be. I have zero complaints about her or this store individually at all. All she could really do was explain Fanatics bought Bucky's Locker Room, and that the website for their store is actually uwshop.com.
Then i try Fanatics customer service and so far have never had someone physically answer the phone the 3 days I've tried, multiple times per day. I usually caved around about 30 minutes on hold.
Maybe some people knew this was the case, but this was in my opinion a ridiculous decision by the university. As a fan I believed that I was buying apparel from the University of Wisconsin but was in fact purchasing it from a company who sold my information off immediately.
The little Fanatics logo in the corner does not lead me to believe this is an entirely different site, as it once was the same store. I move out of state a few years, stay an avid Badger fan, and move back still supporting my team and now feel like I was sort of tricked.
This is not communicated well, and it should be. I am returning the items I purchased and will not support those who sell my info to the highest bidder.
Sorry to rate badly to the store when it seems to be the fault of the university, but the name of where i shopped is above the door.
The site and the name above the damn door should match. It only makes sense. read more