Got an appliance issue, look no further. Has helped fix two refrigerator issues and also my…read moredishwasher. A real craftsman.

If you are looking for an honest and extremely competent appliance repair man than Costi is your…read moreguy. That's it! quick response, fixed my range on the spot and was very reasonably priced.

I would give zero if I could, over the span of 4 months Sam came and looked at the timer on my…read moredryer. Charged me $200 dollars couldn't fix it said he would refund $150 on a invoice sheet because I couldn't be home at the time. After calling politely every 2 weeks for 2 months he told me he would do it that day. When I called back 3 days later I gave his wife my name and she hung up on me. They are awful.

Sam is definitely a good Ol' boy from Reno. A little rough…read moreon the exterior and could use better business skills. Cash or Check is the only payment forms. If you are like us, we only use Debit or online payments. The receipt is a "handwritten invoice" with carbon paper. He gave No Preliminary estimate nor the cost of parts or labor hours. As he was working in the laundry room, there was a consistent muttering of dislikes, grumbling and few choice cuss words. I heard a few screws fall to the floor or into the back of dryer casing, and when completed there appeared to a few extra screws left over.

Mountain Vista Appliance is a wonderful company that provides excellent customer service. There is…read morenothing they can't fix. All of experience with them has always been pleasant and professional. They are alway on time. They never over charge us. They also live by their word. Their prices are fare. When they order parts, the parts arrive fast so it doesn't take a long time. If you need any appliances fixes this is your company.

I used Mountain Vista to fix my dishwasher. I couldn't be happier with their services. The front…read moreoffice staff are extremely friendly and accommodating. Tim was my repair person. He was polite, knowledgeable, thorough and easy to talk to. He ordered the parts that were needed to fix my dishwasher and returned about a week later to install them. My dishwasher is working like a charm. I would definitely use them again.

This is a long overdue review…read more Victor has come to our home on 3 different occasions. The first visit was to help us put in a new top rack that we ordered for our dishwasher. The 2nd visit was to help us figure out a leak in our washing machine caused by dog hair building up under the cover where water drains in the corner. The 3rd visit was the best of all as he saved us $3000-5000 from having to purchase a whole new microwave/oven Combo wall unit. It turns out that the door sensor for the microwave portion had died & needed to be replaced. Victor is a true professional, very pleasant & courteous. His rates are very reasonable. We absolutely love him & will always call him for our appliance needs. You won't be sorry. Thanks Victor! You are the best!

There is a good reason why Mr. Appliance has such great reviews and ratings! He is a real…read moreprofessional and knows his stuff! My wife and I just moved and got a new washer that we decided to install and setup ourselves. Went by the book of directions to a T. Still issues with shaking. After talking to Victor for a few seconds he was able to tell me the solution and over the phone. The fix was easy and we couldn't be more pleased with the service and machine! Go with Victor the Appliance Guy! You won't regret it! Thanks again!

Fixed my fridge's ice maker quickly and changed out the electrical plug in my dryer when I moved to…read morea new home with a different outlet. Fast, knowledgeable and very well done. Highly recommend!

I recommend 100%! Servando came out within a day to diagnose the issue with our refrigerator in the…read moregarage, had the part the very next day and now we're back in business! Great value - I thought it was going to cost way more. Open communication, friendly and professional. You can't go wrong!

Bryan came out and was very kind and professional. He diagnosed the problem for both of my…read moreappliances so that I can now get replacements through warranty. I highly recommend them. I also got one of the diagnostics for half price which is a good value.

First time using this app to contact this company. Worked out well. Just requested service and…read moreabout 20 mins later they called to set up appointment. They stated how much it would cost. Technician showed up in allotted time. He was friendly and out going. After a bit the problem was solved and final bill came to was told to me when they set up the appointment. If I ever have an appliance issue again I am definitely calling this company

They were referred by sub zero for our frig maintenance. I called on a Tuesday and Austin came out…read morethe next day. He went above and beyond what is the norm. He helped me clean and showed me how to do some of the things myself. Could not have had a better experience.

Gabrielle is courteous, responsive and helpful…read more The tech that came out to help with my new subzero refrigerator was also helpful. Turns out, it was in "demo mode". Helped answer questions on other appliances when he was there, so totally worth it.

Pretty quick on replying to requests. However, their follow through on services and anything with…read moredepth is pretty lacking. While out of the country my sister was working with them to repair my fridge. She managed to get Austin to check out the fridge and then ghosted her. I tried to contact them again when I returned. Again, pretty quick on the reply but no follow up and ghosted again. I understand if you are busy but you cannot leave a customer in the dark. Highly unprofessional.

DO NOT use this company if you want a timely repair (or any repair at all for that matter). My…read moreViking oven stopped working after a power outage and Pinnacle appeared to be the only local repair option (although they are not an authorized Viking service company). The technician came out and diagnosed the problem but did not have the parts to fix it. He charged me for his callout time and half the cost of the parts. Despite my repeatedly calling (voicemail full), texting (no response) and emailing (no response) he never came out to finish the repair. I had to get the authorized repair company (Kimball Electronics) to come out from Salt Lake City to fix the oven, which they did in one visit. I will be challenging Pinnacle's charge with my credit card company.

I hadn't needed an appliance repaired in about 5 years before I needed Little City's help with my…read moreclothes dryer. When I told Derek my name, he said: "Oh yeah, you've got that white Whirlpool dryer down in your laundry room". Amazing memory this man has. He arrived when he said he would, quickly diagnosed the problem, fixed it using parts from his vehicle and before long my dryer was working perfectly. Then Derek gave me his bill, which was extremely fair. I can't recommend Little City more highly. If you need an appliance repaired, this is the place you should be dealing with.

Derek did a fantastic job. He was professional and explained the process. I was glad to see he came…read moreprepared with appropriate tools and racks to protect our floor and appliances. He thoroughly explained the process for the repair and showed me the defective area on the part. I highly recommend contacting them for service!

Appliance Worx was assigned to us from our home warranty co. FIRST AMERICAN WARRANTY…read more Peter was sensational. Replaced our "craft" ice maker, showed us how to turn it on & off and explained the trouble we were having and set clear expectations moving forward. ABSOLUTELY SENSATIONAL. FIRST AMERICAN WARRANTY....NOT SO MUCH. initially they assigned us another appliance repair company (their name escapes me at this time) and when I did just 20 min of research found out on the BETTER BUSINESS BUREAUs website that they were "COMPLETELY ROTTEN". Those were the exact words they used in describing that company. I had to DEMAND to speak with a manager before FAW assigned me someone else. Peter from Appliance Worx arrived, listened to us, diagnosed the problem and amazingly had the replacement "CRAFT ICE MAKER" on his truck. Replaced it.....and the whole visit took maybe 40 min. Moral of the story/review.....Appliance Worx is great. Dont let your home warranty ppl give you "crappy" service ppl.

Worst company every. I called off work for my early morning repair today after waiting 2 weeks for…read morea part. They changed the appt and I went to work late for the reschedule later in the day, then they called out completely after asking me, a single 60 yr old woman to pull out fridge and unplug it so they could do the repairs. Then send me a text cancelling all together with no other appointment offered. I called them. They said the soonest is in 3 days. So my meds and food go bad. I asked isn't there another rep, they said not in my area Roseville. If you are in Roseville don't go to this company. I am working with my warranty to get this changed. We all understand ER appts but rather weird since I was rescheduled already. Just poor way to run an appliance repair. No parts, no other people. And hang up on me. Never use this company