Got an appliance issue, look no further. Has helped fix two refrigerator issues and also my…read moredishwasher. A real craftsman.

If you are looking for an honest and extremely competent appliance repair man than Costi is your…read moreguy. That's it! quick response, fixed my range on the spot and was very reasonably priced.

Sam is definitely a good Ol' boy from Reno. A little rough…read moreon the exterior and could use better business skills. Cash or Check is the only payment forms. If you are like us, we only use Debit or online payments. The receipt is a "handwritten invoice" with carbon paper. He gave No Preliminary estimate nor the cost of parts or labor hours. As he was working in the laundry room, there was a consistent muttering of dislikes, grumbling and few choice cuss words. I heard a few screws fall to the floor or into the back of dryer casing, and when completed there appeared to a few extra screws left over.

I would give zero if I could, over the span of 4 months Sam came and looked at the timer on my…read moredryer. Charged me $200 dollars couldn't fix it said he would refund $150 on a invoice sheet because I couldn't be home at the time. After calling politely every 2 weeks for 2 months he told me he would do it that day. When I called back 3 days later I gave his wife my name and she hung up on me. They are awful.

From The call to the office to…read moreThe tecnichian showing up And assesing fhe problem I'd say only About thirty minutes had passed.and he had fixed our dishwasher and checked our garbage disposer Very fast very fairly priced and kind people will recommend them To all Our friends .

A few years ago, I was treated very well by Ray & Day. Great service. I recently sent them a…read moremessage via the website and called multiple times but no follow-up. This in spite of the fact that AI rates them highly. Not sure why they have ghosted me. Avoid!

Victor diagnosed and replaced the heater core in our Maytag dryer. He was very kind, knowlegeable,…read moreprompt and professional. Highly recommend!!!

Such a great 1st experience contacting Victor regarding my LG dryer issue. My dryer suddenly…read morestarted making a loud vibration noise but Victor was able to quickly diagnosis it as a worn/bad wheel and bearing, had the replacement part in his vehicle, and resolved my issue quickly. Dryer is working great, and my problem was resolved within 48 hrs of contacting him. Thank you for great service, Professional highly knowledgeable staff and fair prices.

I chose Washoe Appliance Repair for two reasons. First, was that he is close to where I live. And…read moresecond, because of the number of his 5 star reviews. He responded to my voice mail within the hour. We set up an appointment for the next day. He arrived on time and even gave me a text message to say he was on his way. The first appointment did not yield a solution to the problem with the Frigidaire side by side refrigerator because he could not test the sensors unless the unit had been plugged in for a couple days. When he returned two days later, he tested the sensors and found nothing wrong. This unit has a design flaw that allows water to spill over the "U" shaped fill tube into the ice maker. Once the unit was allowed to thaw, the ice build up went away and so did the noise. He only charged me for one service call. I think Servando is a welcome addition to the appliance repair field and he is my first call from now on. He is honest, knowledgeable, and prompt!

Fixed my fridge's ice maker quickly and changed out the electrical plug in my dryer when I moved to…read morea new home with a different outlet. Fast, knowledgeable and very well done. Highly recommend!

My hand-me-down dryer went out a few months ago, and finally getting around to get it fixed. I…read moreshopped around for a few quotes on diagnostics, and this was the company with the best deal. Not only were they a good deal, I called on a Monday and they were out here by Wednesday. Chris the tech came over and the thing was fixed in about an hour and a half! He even made sure to let me know more about my mystery machine, that it had been worked on prior, what parts were changed, and let me know it was a good dryer. He even came with the parts just in case he could fix it during the diagnostic to avoid having to make multiple appointments. The appointment was fast, getting the appointment was easy and could happen in a timely manner so I didn't have to carry multiple loads to the laundry mat. I will be using them again as well as recommending them to my own friends and family. Great experience!

Communication is terrible and no care for anyone's time but their own. Had a set an appt with 2…read moreweeks notice. My wife scheduled to take the day off. Then the day before our scheduled appt I receive a call asking if we can reschedule our appt for another day because they were going to be in Tahoe the day we had scheduled. I stated no, we planned ahead for this and my wife is taking the day off. She said no problem, she will squeeze us in and make it happen. Conveniently the day of our appt I receive a call from Lindsay saying that we will need to reschedule our appt because the technician is out sick. I told her that doesn't work for us, we already took the day off for this and can't take another day off. I asked if they could send another technician during a different time this day and was told no, they only have one technician. I'd recommend using another appliance repair company that has more than one technician and that values your time.

Very knowledgeable, good communication and saved us from having to purchase a new subzero !read more

They were referred by sub zero for our frig maintenance. I called on a Tuesday and Austin came out…read morethe next day. He went above and beyond what is the norm. He helped me clean and showed me how to do some of the things myself. Could not have had a better experience.

Pretty quick on replying to requests. However, their follow through on services and anything with…read moredepth is pretty lacking. While out of the country my sister was working with them to repair my fridge. She managed to get Austin to check out the fridge and then ghosted her. I tried to contact them again when I returned. Again, pretty quick on the reply but no follow up and ghosted again. I understand if you are busy but you cannot leave a customer in the dark. Highly unprofessional.

DO NOT use this company if you want a timely repair (or any repair at all for that matter). My…read moreViking oven stopped working after a power outage and Pinnacle appeared to be the only local repair option (although they are not an authorized Viking service company). The technician came out and diagnosed the problem but did not have the parts to fix it. He charged me for his callout time and half the cost of the parts. Despite my repeatedly calling (voicemail full), texting (no response) and emailing (no response) he never came out to finish the repair. I had to get the authorized repair company (Kimball Electronics) to come out from Salt Lake City to fix the oven, which they did in one visit. I will be challenging Pinnacle's charge with my credit card company.

Derrick was great. I highly recommend Little City Appliance Repair. After putting it off too long…read moreto call someone, the mental relief of finally getting it fixed was amazing...plus my freezer works the way it's supposed to, no more water on the floor and the cost was reasonable. I initially called & left a message. Derrick responded in a timely manner. He listened carefully to my description of what was going on with my freezer & immediately knew the problem. Day of appointment, he arrived on time, got to work immediately, identified the problem, fixed it and walked me through what had been happening, why & then cleaned everything up. And, he was very patient with my obsessive need to scrub the floor behind the frig, even helping when he could. Thank you, again, Derrick.

Our old (1980s) Norge refrigerator/freezer that we thought we may have to replace, is now…read moremaintaining 0 F in the freezer and 37 F in the fridge - thanks to Derek's prompt, professional service. This is our second fridge he's repaired for us, and we couldn't be happier.

The diagnostic fee was very fair, their response time was fantastic, and communication throughout…read morethe entire process was excellent. The repair cost was a little higher than I had initially hoped, but once the technician arrived and explained everything, it made complete sense. He explained that, as an authorized Samsung repair company, they have to pay licensing fees to Samsung and continuously stay up to date on Samsung's ever-changing technology and repair procedures. That level of specialized training is something many other repair companies don't invest in. In fact, before finding them, I contacted several appliance repair companies, and every one of them told me they worked on every brand except Samsung. That alone speaks volumes about the expertise this company offers. Not only did they repair my Samsung refrigerator's ice maker, but they also fixed my Samsung dryer, which had stopped drying properly. The technician went above and beyond by explaining everything in detail, answering all of my questions, and making sure I understood the repairs. Everyone I dealt with was friendly, knowledgeable, and professional from start to finish. I'm incredibly grateful to have both my refrigerator and dryer working again. I highly recommend this company and will absolutely use them again in the future.

Great service. Kept me informed. Had all the tools needed. Peter was very nice and helpful. Knew…read morewhat was wrong. Fixed it. I will only call Appliance Worx. Trusted.