Flow Pros Plumbing was great! I had a leak that started…read moreSunday night. I messaged this company and had an appointment first thing the next day. My technician, Bradley, was on it! He communicated his time frame, was very thorough with his inspection and trouble shooting. He also referred a water remediation company who came out the same day. He was very reassuring, calm, knowledgeable and professional. He explained everything he was doing and the rational behind it (very comforting in a stressful situation). Thank you, Bradley. I definitely recommend this company for your plumbing needs.

I hired Flow Pro Plumbing to do a simple water heater installation with a permit. I paid Flow Pro…read more$1,482.74 after purchasing the water heater, drip pan, and hoses myself. The installation failed inspection twice because they insisted on installing other devices instead of the required expansion tank. Flow Pro later returned to correct the issue, and the installation passed final inspection on the third attempt. The job was ultimately completed, but I had to repeatedly follow up with Flow Pro to get the permit and inspection issues resolved. What should have taken 7 to 10 days took 9 weeks.

In November 20 25. I called Company to have a diploma come out and give a quote for a tub in…read moremy batbroom . gave me a quote Labor and I would buy the supplies at Home Depot and he'll pick them up and bring them over to put them he told me he could take care of the tile and the the flooring, and the wall around the existing walls for the shower while he did not do the tiling behind the tub and left the top exposed to the outside walls of the mobile home. I found that out of much later they came over and apologize and sent a gentleman from Fort Myers. Read the first name of Kyle who I hope I haven't left put in a new stone with the walls to go with it's not level. The walls are all crooked. They he's for the plastic resident trim off the frosted window that looked into the tub and told me oh by the way, you need a second code of mud on the throw. All I put up and he didn't put the drywall all the way around and left me a mess. Left the window undone. Left the tub and done. Left the sub floors exposed. I called. Company and their manager. Chad told me on the side. I said I did not. He was a goat employee. He came to give me a quote as a goat he was here. I asked if you get replaced my busted up bathroom I was asking him as a goat employee. You're not as a private person I don't know the man from anywhere change the toilet, which was no big deal OK job. I'll give you that. Not not a great job. I'm not a good job. Just OK. He also stole two $500 Apple advances from me and a $50 cash advance from Apple. He told me he needed that. I find out after the fact here for the whole time except for the library last the goat company truck in and a company uniforms that he was expired. And he's done the same I put pictures of my yelp and I'm looking for them because it was horrifying. I had a Contractor who lives gonna become with it and he goes. This is horrible. They need to come make this right. I called the goat, plumbing, out sent Kyle put the tub in. Nothing is my shower all level. They just don't wanna take the time. He said we Don or and we don't walls around the unit and we also onto the window. Resident that rush. The window that looked and with part of the set up the shower set up. Well first plumber. Told said they did everything. Or I would never have agreed to this job. I'm 73 and I'm Social Security. My $4000 job is turned into a $10,000 out that I cannot afford. I live right in a 55+ community right on the water and we were two hurricanes in a row and I have been slowly digging my way out years. Trying to get my place for back together. It is my retirement help. I do not have homeowners insurance because they do not give them on mobile homes. My mobile home is basically brand just a chassis, the iron very strong. Was putting 8. I had to replace the water, vapor etc. etc. I'm a far away from being done. I want them to give me back with the money I gave them because I afford to them this kind of money. I found a wonderful man from my church who has a commerciompany and he sent guys over to work. They they did do a wonderful job .I want my money back from them and they will not give it back to me. Kyle mgr Goat Plumbing Co took my tub . He said I won't be able to get anything for it and a week later I get a phone call. Oh guess what? I can'give you $700 for your tub as they able to get it back from Home Depot for you.. I want rest of my moneys. Kyle from Fort Myers of goat, plumbing Company. The night. He left here. I had to write a check for $2000. I've had $ 2000 before but I wasn't sure if I gave them the extra 210 if i did not . I said I will go you $2000 because they know I'm very prompt about paying my bills . I want that Money back, they still have my money and I've had to pay another 1500 to the other company that did the job and fixing the disaster and I'm very upset about and he told me that night. When I said I will just send in the 210 into the company. He said if you don't write that check for $2210 tonight. I am going to tear out your bathroom. Everything I did. I should've let them do it. It would've done me a huge favor and I am very upset and I want justice Constance C

Extremely Disappointed - Ineffective Service and Exorbitant Fees…read more We hired The GOAT Plumbing Company based on their strong online reviews, but our experience was thoroughly disappointing. 1. In November 2025, a technician attempted to clear a clogged sink drain in our guest bathroom but was unsuccessful, stating nothing more could be done. Her only solution was an expensive main drain descaling/jetting service quote for $1,500 to $1,700+. Six months later, we hired a second plumbing company. They successfully cleared the blockage for just $175 using a standard drain snake--the exact same tool GOAT's technician used unsuccessfully. The costly $1,500+ jetting service recommended by GOAT would have been completely unnecessary. 2. Our total bill came to $533. Because the total was processed on a credit card without an upfront cost breakdown, we assumed the fee was primarily for the drain attempt. When I later checked the itemized receipt, I was shocked to find: * $83 for the unsuccessful attempt to clear the sink drain. * $450 in labor/fees to replace a toilet flush valve for a minor leak--an $18 part at Lowe's. Had we been quoted $450 upfront to replace a flush valve, we would have declined immediately. 3. I emailed the owner directly to detail our experience and give them a chance to address these concerns but received no reply. We take responsibility for not inspecting the emailed receipt right away, but the combination of inaccurate diagnostics, extreme price markups, and lack of customer support means we cannot recommend this company to anyone.

My technician was propmt with his arrival, kind ,courteous and informative. He did an awesome job…read morerepairing my outside spicket!

Way overpriced. Showed up 45 minutes late and quoted me $619 on a job that ended up costing me $165…read morewith a different provider.

Had an emergency situation that needed the water turned off to the whole house over the weekend…read more 1st Choice was referred by a coworker. I called in the afternoon and it was fixed the next morning. Quick and professional and didn't mind all my questions (I'm always trying to learn new stuff). Will definitely be my go-to from now on!

I've used them a few times. Very knowledgeable, great customer service, honestly just the best…read more Very hard to find good work these days and these guys out perform everyone.

Damage on my shed was quickly repaired. Very professional and responds to calls and messages quick.read more

Samuel has done an incredible job assisting me with the restoration of my old home. He helped me…read morewith everything from handyman work to rebuilding my front deck and many other things from painting and installing crown moulding, replacing fans, to roof repair after I had a leak. He is respectful, kind and reliable and charges a very fair price. It is my honor to recommend him to anyone who needs quality work done.

Great service and pricing on my gas tankless hot water heater. Thanks Thomas! Super fast response…read moretime as well!

Need our water heater to be looked at. They came out the next day and were able to replace it on…read morethe spot. The men were very helpful and answered all questions. They're not cheap but they were quick and efficient and able to get us up and running within 1-2 hours.

I'm going to take the time on this review to explain the absolute level of professionalism,…read moreskillful labor & sheer expertise that expedited heat and air truly proved to me and my family! Starting with the friendliest and most astute phone representatives I've experienced. They were so polite and accurate, assuring me throughout the entire process that i was in good hands. I felt the value of this. Erika, Akira & Cheniya will absolutely blow you away. Within a very reasonable amount of time I was greeted with a extremely energetic and fantastic service supervisor Robert M and Josh D. They were absolutely astonishing and fully prepared. After a thorough diagnostic of my AC system, Robert proceeded to explain with friendliness and no pressure the option I had to resolve my issue. Within 1 hour I was back in business and my AC system was working better than it ever had before. He preformed a full maintenance, cleared my drain line, washed my outdoor and indoor coils and sanitized my inside unit. The charge for this service was truly as fair as it gets. I cannot stress enough the tremendous value this company brings to me and my family as a homeowner in Florida. Thank you Expedited Heat and Air, from the bottom of my heart!

Rep came out due to no ac at all, said coil was leaking and quoted 2585 to fix. Second opinion…read morereceived, motor not working, 850 to fix. Done right away by wilkes ac, up and running. Always get second opinion

There is a reason this small business survives in the age of internet and big box stores. The…read moreowners are extremely helpful and knowledgeable. They will also go out of their way to rectify any issues with their product. Excellent product, service, and pricing. Great customer service!

Was able to find a replacement part for a Delta faucet at a reasonable price. Service was fast, but…read morenot overly friendly.

I am a senior living by my self and home repairs are a daunting problem.When the shower head…read morestarted dripping,I called Jose.He was here a few hours later and as he has a well equipped van the part to fix it was available preventing a delay . Jose was careful to maintain a clean work area .His work is exemplary and the cost reasonable .So if you need a plumber,do yourself a favor and call Jose.

My husband takes two showers a day. He's super clean obviously but more importantly this habit…read moreallows him to be super on top of most water issues. Thusly last night I came to find him laying upon our kitchen floor attempting (unsuccessfully) to keep the water heater pilot light lit. He told me he had attempted his evening wash-up but quickly realized the hot water was, well....not so hot. By the time I'd awaken today, he had already reached Jose at 5 Star Plumbing and Drains via yelp "request for services" Jose came to our home to access the problem. After hearing the totality of our dealings with the finicky water heater he suggested a few possible solutions. We decided to fully replace the unit. This consultation happened at 2pm. By 6pm we had a fully new unit, clean, dry, working. So obviously I haven't seen my husband for a "hot" minute as he's "testing" the shower water but we both expect to see Jose on Tuesday to install the water softener we had been wanting. All joking aside Jose was timely, knowledgeable, cost efficient, fast, respectful and self sufficient. He was easy to understand and communicated very well (we non plumbers could easily grasp his point). In these days of COVID he also was extremely careful about not touching anything in our homes and wore several different pairs of gloves. I can't wait for softened water..Florida water has robbed me of my "Calgon"moments. I'll update my review from my (hopefully) very bubbly, bubble bath Wednesday after our water softener install. If you are in need of a plumber try supporting local small businesses. Jose @ 5 Star Plumbing was great!