Place was full of anything and everything you could want to choose from. They had good prices, and…read moreservice was amazing.

Super cool outfitters/outdoors store in Gatlinburg. Plenty of parking here too!…read more They have a great selection of outdoor gear and clothing. Not cheap by any means. But it is what it is. The store is a multi level maze. But this makes it fun as long as you are not in a hurry. Staff is always friendly and helpful. Cool place to come visit and shop at.

Monday, 9-14-2026: We ducked into this store to escape the heat and enjoy the air conditioning…read more But we found so much more! This place was huge and seemed to have everything. It was very organized and laid out nicely. It reminded me of a department store with a country general store vibe. It was modern yet old fashioned, if that makes any sense. It's hard to describe but it had a very pleasant & inviting ambiance. The store personnel were cordial and happily offered their help. I was only browsing when I espied a counter with popcorn. Of course I ordered a bag and it was pretty good. The young lady who attended to me was very sweet & friendly. My brother bought a couple of t-shirts, my daughter bought a top and I bought some snacks & more popcorn. Pricing was reasonable on most items yet others were pricey like some of the clothing and accessories. We really enjoyed shopping at this store and look forward to coming back.

What a fun store! I love that they are pet friendly! It was nice to be able to visit a new area and…read morebe able to take my pup in with me. Mast General store is larger than meets the eye. There is an entire downstairs that offers clothing brands like Columbia, Vuori, and more! There is some camping gear and camping shoes. It was an unexpected surprise to find that section. Above, there is a selection of clothes, candies, gifts, and other goods to look at. It is fun to walk the store and see everything they had to offer. I was looking for a Christmas ornament. They did have some, but they were generic. I wanted something more specific to the area. There is a parking garage nearby. The area is super busy and you may have to walk a ways to get to the store. Stay pet friendly, this is a lovely perk to visiting!

I wanted to buy my first Kimber and I found it at Smoky Mountain Guns. It was really busy and I…read morewaited a while. One rep, a fat kid with a spotty beard, came in. I asked him, while he was sat on a stool drinking his coffee, where this specific model was. He pointed to a display case across from him and said go look there. I checked but could not find the model, while Slim sat on the stool, holding an AR and talking to a guy about suppressors. Enter Russ. He was a pleasure to deal with. He checked the display case but could not find the model. He then checked the back room, twice and finally found the model I wanted. Every thing else about the purchase process was a breeze. Russ was very diligent and professional. He took his time to insure this was the handgun I wanted. Due to Russ and not Slim, I will purchase from Smoky Mountain Guns in the future.

Hello! Use to have a great selection but they have been…read morerude to me and some friends and they have made fake signs for moving sales Cashier said "nothings on sale just to get people to walk in here" They are apart of Smoky Mountain Knife works so I give that a 1/5 stars too Next time don't make a fake sale

Wonderful weekend at the NOC! Rafting, kayaking, food and beef. Can't beat that…read more Check-in for our adventures was easy and quick, lots of parking and tons of space to walk around. Our rafting guide, Big Joe, was very knowledgeable and friendly. We were in the trailing raft and we did a ton of stuff the others didn't. Great guide!

What has happened to this place??? We moved away for 6 years and finally made it back. It is all…read morerun down with no worthy variety of gear, equipment, or attire. This used to be the premier place to gear up. Not any more. It is all run down. Hell, look at the bathroom door with the rhetoric written on it. Where is the manager in all of this. We won't be back again.

What a great little place. Wanted to do a short hike in the Smoky's but didn't have my trekking…read morepoles along. (Can't take them in carry-on, TSA rules) Had hoped to rent some here. Nice man working there just let me borrow one for the day. Wouldn't accept money or even a security deposit. Enjoyable hike he recommended up to the Grotto Trail. We returned the pole before closing, even tho it would've been ok to bring it back the next morning. Enjoyed talking with owner and his wife. Worth dropping in! Really appreciated the southern hospitality.

Just visited again and it's still AWESOME! Hikey Mikeys makes hiking in the Smokies a fantastic…read moreexperience. Visit this shop and make the most out of your trip to the Smokies.

Oh my gosh. Seriously one of the coolest shops we ran across! The owner was so kind and interesting…read moreto talk to, and the prices were fantastic! Got a Father's Day gift for my dad here and could have bought half the store if we had the money. We will definitely be back next time we are in town!

Kenny & Elena are absolutely amazing! I have never felt more like family then I did this…read morevisit(haha) . No matter what challenge I gave them they helped find a solution! I couldn't get enough of their customer service so then.... my family ended up also buying boots...& a hat! Absolutely amazing people, amazing experience I would come back here again and again and again thank you Kenny & thank you Elena !

Kenny, Thanks for…read moreall your help today with my husbands vintage Stetson. I hate y'all are waiting on a shipment and didn't have his size, I would have loved to have bought that chocolate one for him today from you. Again- your customer service was the best we've had in years! Cowboy Way is incredibly fortunate to have you and Ken as a part of their team!

Great conversation and friendly staff. Diana provided excellent customer service. They had a large…read moreselection of beautiful leather products. I ended getting a really unique hat that I will cherish forever.

The old lady was a nightmare! She complained we took too long to get in the door but less than 10…read moreseconds to get 8 adults and 3 kids inside we thought we were doing good.Then while trying on a belt she acted as though he was going to steal it and it was very embarrassing. We had the cash, had the intent to drop some money in there but absolutely took our business up the road and have no intention of ever returning! Terrible experience!! Would NOT RECOMMEND!!