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    Buckner Properties

    5.0 (1 review)
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    2 years ago

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    Copper Springs - The Springfield

    Copper Springs

    (1 review)

    Do not rent from here!!! We rented their largest townhome from October 2018-November 2019. We were…read moreunable to view it prior to moving in so we viewed the model. Upon moving in we discovered it had been smoked in and there was a build up of tar. Originally I felt Copper Springs Mgmt handled things the best they could (besides obviously not disclosing in the first place). They rented an ozone machine to help deal with smell and cleaned our air ducts, which they did to several units because another tenant had complained about air quality and offered to try it on our as well. The owner Josh and the property manager Kathy were both nice and I think truly felt bad as I had a baby and toddler in the home. It was a situation we were unfortunately stuck with however because we showed up with movers and found out that day it had been smoked in. It took 6 months for us to stop noticing the smell but visitors who weren't used to it were noticing at the 10 month mark. There was a constant problem with a millipede infestation that I learned many tenants dealt with. One of the biggest reasons we moved was for the playground that we were told would be there early Spring 2019. We moved Fall of 2019 and still no playground. We were told multiple new dates throughout the time we were there that never came into fruition. The icing on the cake was that we only received half of our deposit back. In a unit that was smoked in. We were told bathtubs and stoves weren't clean as well as a few other things that don't amount in any way to half of the deposit. My husband has asked for an itemized list.The manager's response to my husband was that he'd spent 1000s of dollars trying to help us get the smell out and "accommodate us." In 2019 most people don't like to live in smoke infested apartments. Especially ones they are paying $1250 a month for. They also explained that they didn't charge us the additional month to month price. Which was nice, but again the apartment that cost $1250 was previously smoked in, large amount of the grounds weren't down, and their were bugs. Had we got our deposit back I probably wouldn't have posted but I'm just disappointed in their bad business. I honestly couldn't sleep at night if I would've put a family in the situation they put mine in when we moved in.

    From the owner: Copper Spring was built with a focus on luxury living. Residents enjoy a wide array of amenities to…read moresuit all of their social and family needs, including a walking trail with stunning scenic views, BBQ pavilion to relax and socialize with friends and family, and a private community pool to unwind from the day. Come home to Copper Springs and enjoy Cookeville's finest luxury living.

    Buckner Properties - apartments - Updated May 2026

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