Prompt professional service, and reasonable rates. Jeff was very helpful when wife was stranded…read more Central office has real-time tracking, so can let you know how close their truck is to you. Highly recommend!

Needed a tow on a Saturday and they were able To help and do…read moreit very fast....only had to wait 30 min

Had a minor accident repaired and the team went above and beyond on the repair. I was def not…read moreexpecting the interior detailing for a back bumper repair. Thanks guys! Insurance covered my repairs so I have no input on the costs.

Take your money somewhere else. There so called guarantee is a crock. After year and a half, paint…read morebubbling up, peeling, and chipping. They want to charge me almost the same price to repaint THEIR mistake!!!

I had Lifta respond via AAA to replace my flat tire. My technician was actually great. He was…read morepersonable. It was snowy and he worked quickly so I could get on my way. Unfortunately, the spare tire wasn't tightened (Which I didn't realize). I stopped twice on my way home to double check to be sure I didn't have a second flat tire. I only drove the car home that Saturday, and my husband drove it Monday morning to have the tire replaced. It didn't go any other place. My husband also thought he had a flat. When we took it to be replaced, the service tech sent us a video of how loose the tire was. Well, the loose tire damaged the tire studs. We had to pay $406 to have new tire rods put on. We have a video showing the loose tire, an invoice from the service department saying the damage was from the spare tire not being tightened. AAA and Lifta refuse to reimburse us for the $406. Sad that the tech was so nice, but this is terrible service.

Fast and easy. Rami was quick to show up and help. competitive pricing. prompt delivery. give them…read morea call for all your towing/roadside assistance needs!

Excellent service at a fair price. Staff is courteous and professional, very knowledgeable and I…read morehighly recommended.

Outstanding customer service/knowledge from Albert and the crew at Bedel's. Had an unexpected…read morefamily emergency pop up and Albert was ready to help right away. Can't thank him enough. You won't be disappointed stopping here.

This place is legit! My car broke down on my way back to…read moreAtlanta and I was looking for a mechanic. I called their number and the owner answered the phone. A live person and NOT an AI answered! He suggested where to stay and to bring it in the morning since it broke down on a Sunday. At spent the night, got to the building around 8:10 AM and I was out of there before 10AM or maybe 10:15 AM. The staff were amazing, friendly and honest. I asked a local where should I take my car and he told me and highly recommend this place. The cost was great and they did not inflate the price just because I was there and from out of town. If you break down or live in the area, this is your place to bring your car. Honest, reliable, cost effective, great customer service!

From the owner: Services:…read more24/7 Towing 24/7 Emergency Towing Lockouts, tire changes, fuel delivery, jump starts, winch outs, break down towing, accident removal towing, equipment hauling, and more

While driving from Cincinnati to Chicago our engine coolant temperature warning light came on. As…read moreout of towners stuck on the side of the highway we googled the closest auto garage, and were lucky to be connected to Monica at downtown auto and muffler. She kept the garage open for us, even as the last customer of the day was finishing up. They treated us kindly (and quickly!). We were back on the road within a few minutes. Thank you downtown auto and muffler!

Had my oil change done by these folks and found them on time honestly and hard working!read more

My car broke down and they came fast and the driver was amazing. I have to rate low because while I…read morehad a five star rating the first trip, I called back to have my car towed to the shop to be repaired and they didn't want to do it unless the order came from the insurance. Then they said I could do it but I had to pay cash unless I used my insurance, then changed the story again and said they could take cash or card but I had to pay a larger price because I was an insurance company and they would charge me an additional higher rated per mile charge on top of the increases price they had already given me.

This company is a joke I called to have my grandmothers car towed from her house to the repair shop…read moresaying everything up was given an ETA that changed three or four times and then when the driver gets there he has absolutely no idea where it's going or even how to load it properly

While traveling from Cincinnati to Indianapolis on I-74W, my Toyota Tacoma pickup truck abruptly…read moredied on the side of the road. I contacted AAA who towed my vehicle to the closest garage available. Fortunately for me, that turned out to be Koch Auto Repair in Batesville, Indiana. They diagnosed the problem as a bad alternator which they replaced. I was pleasantly surprise of their outstanding work and extremely fair price. Bill was my point of contact and was very informative and trustworthy. My entire experience with Koch's was outstanding and I would definitely use them for future auto repairs if I lived closer to Batesville!

After visiting 2 NAPA auto parts stores we we got frustrated trying to find the right car battery…read more I Googled car parts in the 47006 zip code and Koch's was the first one. They had my battery at a reasonable price in stock. What more could I ask for?