NATIONAL POTATO CHIP DAY! What a blast with kettle potato chips available all day. They were hot,…read moresalty and delicious. I had some for lunch in the Crossroads Café and with dinner at the Riverbend Grill. What are we celebrating next?

Love this place! Everyone is so kind and welcoming and my Gram is so happy here. There is not a…read moresingle place better than them. Their facility is absolutely gorgeous and the food is so yummy. I love how many activities the residents have and how there is always something for my gram to do if she wants to. I highly recommend checking this place out!

I never ever have written a review on Yelp, but I feel so strongly about Middlewood's of Newington…read morethat I had to take a minute to tell you about our experiences there. The staff is friendly, knowledgeable and caring, I mean really caring and sweet. The food is delicious, healthy and there is plenty of it. If residents don't like food they just have to ask and another food will be made for them. There are all kinds of activities and excursions with plenty of staff to help; and they throw some of the best parties I have ever been too. Medical staff is on hand which is very helpful. My grandmother arrived and was very scared (she lived in her home over 65 years) I swear within a day or two she really started to love the place. She has made many friends. What I like best is that we don't have to worry about her. We don't have to spend the weekend, doing laundry, cleaning and help with her showering. We get to spend quality time with her. That's the best feeling in the world. The place has just upgraded the place, new carpets, new paint, new furniture everything is spotless and beautiful Kathy Braga is the Chief Fun Fairy and Director of Middlewood's. She runs a tight ship with lots of love. She makes everything run seamlessly. My grandmother has long term care insurance and they gave us so much trouble to get them to pay for my grandmothers care. Kathy dug in and we got the result we wanted they'd pay for her care. I don't believe that we would have gotten the same conclusion with out her. We love her, we love the place and we are very, very happy.

My mom has been at Middlewoods of Newington for a year now. It is very clean and well kept up and…read morethe staff is very friendly and helpful. The rooms are very comfortable and the hallways resemble a college dorm with small tables of knick knacks and seasonal decorations. My mom gets her hair, nails and pedicures done on the premises. Also on the premises is a geriatric doctor and psychiatrist, both of which my mom sees. There are activities every day and also a van that takes residents to doctor appointments, the store as well as field trips and Wii bowling competitions with other assisted living communities. There's something for every level of care for seniors and I am very happy to have my mom living there.

Firstly, the salesperson said they have a calendar filled every day with activities so that the…read morememory care (Harbor) patients would always have something to do to keep their mind at work. I saw this calendar just outside the entrance to the Harbor area, and it looked great. Well, every single day I went to visit my mother there wasn't ever ANYTHING going on. Everyone was just sitting on the recliners asleep. I never witnessed a single activity. I had a private aid with my mom every day all day as well, and she told us there wasn't anything going on during the day. Secondly, while my mother was in the facility I had to reach out to a few people in upper management, Peg Sullivan and Jenn Brin, to get some basic questions answered. The emails or voicemails I left were rarely responded to. I'd have to get in my car and drive down there to get any communication across. This was very annoying. Thirdly, I reached out to get a couple simple things addressed in my mom's room. There was a ton of dirty dust on the outside of the AC vent register on the ceiling. I wanted it cleaned off. You guessed it, nobody responded. When taking the tour of the facility, I noticed a lot of base trim work was removed in the large community area where the sofas and TVs are. I asked the salesperson about that. She said they were doing some renovating and painting. A month later and the base trim was still not reinstalled. If I had to guess, I'm sure it's still not reinstalled at this very moment. My mom's house was very neat, and in perfect repair, so these 2 minor things were important for me to get addressed. Finally, when all was said and done and my mom was no longer living here, they owed me some money. I went back and forth several times asking when I'd get it. It took them over a month to get me the money they owed me. That was a bit insulting. For the amount of money you pay to live there, they really should have MUCH better service. Some words of advice - stay away. If you absolutely have to move a loved one here, get them their own private aid and make sure they have a lot of visitors.

This is the cleanest, fanciest assisted living I've ever seen.when you first walk in you feel like…read moreyour on the titanic. Every apt has a home feel with upgraded amenities in most rooms. The staff is exceptional and many have long tenure at this property.

I have been living at Alto Evergreen walk for the past four months. This community is awesome and…read moremeets all of my needs. I was working with physical and occupational therapyand already have been discharged because my progress was so great. Sometimes it is difficult to tell whether the residence or the staff are more happy to be here Each day here brings many things to do. There are fun activities all the time and we also go on many trips. The staff is very caring and they call them care partners. There is a a wonderful dining room staffed by a terrific wait staff. There is also a terrific small bistro Café that you can use if you don't feel like going to the big dining room and movies are shown every night after dinner we also have abeauty salon, and a small gym quite often entertainmentis brought in to keep the residence, very happy and occupied during the nice weather it's really lovely to be able to go outside and take a nice stroll on the grounds there is always something to do here and I'm happy to call this place home

Very kind staff, beautiful rooms, gorgeous grounds, and good food. It was a wonderful place for my…read moregrandma; comfortable, quiet and peaceful!

From the owner: Find award-winning independent senior living at lovely Holiday White Oaks in Manchester,…read moreConnecticut. Enjoy our daily Engage Life® activities with friends, three delicious freshly prepared meals a day, weekly housekeeping and most utilities bundled in one monthly price. Our spacious apartments include a patio or balcony, walk-in tub and kitchenette. Residents have the option to select personal care services customized to suit their needs from trusted third-party providers. Set in a quiet woodland setting and not far from the Connecticut River, you'll discover every convenience and store imaginable at nearby Shoppes at Buckland Hills. Relish in New Haven style local cuisine from Frank Pepe's. Reserve your complimentary lunch or tour today.

I have to say that the staff exceeded all my expectations after some bad experiences with other…read moreagencies. They are professional, thorough, timely and respectful in their care of my mother. I am so grateful for their services.

My mother has been there for a few years and has had a lot of problems with this facility. The…read moreheating breaks down a lot and it's especially bad when it is in winter. The building is old. Sometimes the air conditioning doesn't work well. The food used to be good but now it seems like a lot of it comes out of a can. With this corona pandemic everyone is confined to their rooms. It's been since March since anyone has been allowed to come out. This is house arrest and these people have not had anything to do or anyone to talk to. Their rooms are not that big either. The facility has 2 entrances and only one is open most of the time. It is on New Britain Ave and it has 4 lanes of traffic. It is almost impossible for anyone trying to take a left. I am waiting for the day when someone gets killed trying to do this, especially the seniors who still drive. It was an idiotic decision to close the entrance on Newington Ave where there are fewer cars going up and down the road. Some of the security guards have a reputation of being very rude. Parking at the facility is a total nightmare because there is very little of it. If you do find a spot you have to walk very far to get into the building. Don't think that the administrator there will care a lot about your opinion or your problems with this facility or with the staff. The rent there is very expensive and I would suggest to look elsewhere. There are a lot of empty rooms there and now you know why.

Worst rehab facility EVER. Staff is incompetent, unhelpful, and does not provide good care to their…read morepatients. The rooms do not have working air conditioners but rather small fans, and its the middle of the summer- UNACCEPTABLE. Inside the facility and rooms it was hot, humid, and smelled like mildew!! My grandfather was there for just 1 week and caught pneumonia and had to get rushed to the hospital. He should've been admitted to the hospital at least a day sooner. No common sense, everyone is confused and directs you to the head nurse. DO NOT bring your loved ones there.

10 months into Covid the facility management has failed in many ways for our family. The Hearth…read moreGlastonbury in my opinion slow to follow CDC recommendations on PPE. Slow to test staff and residents regularly, until recently. They have been retisent to recognize Assisted Living in Ct as a landlord lessee rental arrangement and covid data statistical reporting. They routinely refuse to initially follow gubernatorial executive orders, such as lowering of quaratine time from 14 to 20 days. Essentially, this facility now is low or no services for months and months. 10 residents dead the best I can count, not sure about staff. The future is an endless series of lockdown and punish elderly with roon quarantines. You can't go to church, no family in apartments month 10, no ER visit yes ER visit gets your old folks 14 day quarantine. For 6k a month your stuck in your room alone declining and frightened. Sure move out, that was management's advice when slamming residents with aggressive rent increases in the during the pandemic. Disconnected. I was told "its business" It's not east to move a 90 year old with nees. Fed up family member. I see they are getting near 70 percent capacity. Maybe business will be just that, bankruptcy.

This is an excellent care facility. My mom is in Keepsake Village (memory unit) and the care is…read morevery good. She has been there since April of 2018. Everyone is very nice and helpful. I don't know what the other reviewer was referring to ( I don't work there) but Sandy and Amanda are fantastic near as I can tell. The only issues we have had are in the dining room. They are taking my suggestions seriously and adjustments are being made. I'm giving 4 stars as there can always be improvements.