Great service! My son loves the dentist! Highly recommend. They take time to make sure your child…read morefeels safe.

I wish I could bifurcate my review: 5 stars for the hygienist, but zero stars for the front…read moreoffice/billing. In January, I was told my son wasn't flossing well enough and that I should come back in 3 months, but would have to pay out of pocket since insurance wouldn't pay. So I paid $150 at the time of service. But the office still put the visit through insurance, which paid $183. Although this may have been a simple mistake, I've been double billed enough time by other medical providers to wonder if this is becoming a widespread practice. Anyway, when I called A + and asked them to reverse the insurance charge, they said they could not. Instead. They refunded me, but only $110. Even though the insurance company paid MORE than I was asked to pay, A + refused to fully refund the amount, saying I had to pay $40 for fluoride. I am incensed.

Susan H Lee DMD is not a chain Ashley C. Dr Susan H Lees…read moreChildren's dentistry is a one doctor private practice own by Dr Lee and her staff is very professional and caring.

Worst chain ever ! They don't care for patients individually! They only about money and running up…read moreinsurance ! Staff unprofessional and unsanitary! The actual dentist SUE LEE PARK never offer the best treatment plan she just tells you she will do extraction ! She is big on extractions! She caused my 4 year old son to grow an abscess due to her lack of care and listening to our initial concerns when We became patients at this office . The office focus on making things look appealing and kid friendly but they really take advantage of his patients insurance and prolong treatments just so they can get more money off you!

I took my 9 year old son to see Dr. Millkey today for the first time. It could not have been a…read morebetter experience. The staff is so friendly and helpful. When we arrived, they had run my insurance and they gave me a printed detailed list of all costs for a basic first exam, X-rays and cleaning, including what was covered by my insurance, before I even thought to ask. The hygentist was wonderful and very patient with my son. He was a little anxious and she did a great job of calming him down. I was also really impressed with Dr. Millkey. She had to give me bad news about a severe cavity in one of my son's permanent teeth. But she explained the options clearly - even suggesting we get a quote from our oral surgeon in case it might save us money. She has a wonderful bedside manner, saving the bad news for me alone while my son was distracted picking out a small toy with one of her staff members. I don't know how I lucked into such a wonderful practice that also accepts our dental insurance!n

Amazing! Dr. Millkey and her staff are beyond amazing. 5 stars does not do justice to this…read morepractice. I started taking my son to Millkey way when he was 2. It took me a while to find a pediatric dentist that was suitable because when it comes to my baby nothing is ever good enough (lol). I walked into Millkey way and was transported to this fantastical galactic space which took me back to my childhood. The staff at the front desk addressed my son by name. I wondered how they knew then realized we were the only ones in the office. It took me a moment to realize hey, they did not overbook because no one else was scheduled with us. There was no wait time. The dental hygienist took us to the back and got to cleaning my son's tiny teeth . My baby was so comfortable that he layed there, no fuss which I was so thankful for because it put me at ease. Dr. Millkey did her exam after the cleaning. She has such a warm spirit and calm energy. She patiently answered all my questions and when I had no more she gave me a ton of information and pointed out something I had never noticed, my son has and under bite and cross bite. She advised me to wean him off the pacifier to help with those issues. During the 2nd visit x-rays were taken and Dr. Millkey allowed me to view them and take photos. I was so pleased and thankful. I actually saw the permanent teeth in the gums hanging around waiting to descend. I can't say enough about Millkey Way Pediatrics. Friendly staff and amazing Doctor.

This place exceeded my expectations. I was nervous for my son's first dentist visit but it turned…read moreout to be a very fun experience for him. When we walked in, there was a dry erase board that had every child's name for the day written on it, welcoming them. I thought it was so nice that someone would take the time to do that every day. The waiting room has a very relaxing atmosphere even with the video games. When we were called to go back, I was amazed at how beautiful the office is. There are floor to ceiling windows overlooking pretty trees, and an aquarium which my son loved. They were so sweet and patient with him. There are tv's in the ceiling which are helpful for keeping kids laid back. They let him sit up and talk whenever he wanted to. I was embarrassed when they told me he had a few cavities, but they assured me that it was perfectly normal and I shouldn't feel guilty. At the end, each kid gets to pick out a little toy to take home. We're actually looking forward to going back for the fillings :) Special note* Having no reviews to go off of, I chose this place because they were one of the few that accepted my son's medicaid insurance. That being said, I was NOT expecting such a nice office and patient staff. This place truly is a hidden gem.

My son is Autistic & the ladies here make him feel very comfortable.This place is amazing for…read morechildren , I will not be going anywhere else !

Dr Yoo and team are very patient, caring, and great dentists. The environment is great to get kids…read morewarmed up and the team's personalities are warm and nice. Definitely a great place for kids!

However, two situations happened that left a bad taste in my mouth…read more The first occurred during one of her appointments when her father was out of town. I briefly FaceTimed him so he could see her during the visit. The dentist abruptly said, "No FaceTime," in a curt manner. I completely understand if that is the office policy, but the delivery felt rude and there was no explanation given. The second situation happened during another visit when Dr. Z told me I could not be rude to his staff. I was very confused because I had no idea what he was referring to, and I told him that I hadn't been rude. He responded with something along the lines of, "Come on, I know you were." Shortly after, a staff member came into the room and explained that they had mistaken me for a different parent. Dr. Z did apologize, and I understand that mistakes happen, but the interaction added to the overall feeling that the environment was not very warm or welcoming. Because of these experiences, we have not returned.

I very rarely write reviews; but I am compelled to for Dr Z and A to Z dentistry…read more I've had the pleasure of witnessing the amazing bedside manner as my oldest son grew from a small child to a teen and as my younger children started being treated. Dr. Z is, without fail, so positive, encouraging, gentle and kind that my children (and me too!) are excited to go to the dentist each 6 months. Both of my younger kids had behaviors that impacted their teeth (ie. Thumb sucking) and he gave us advice, coached them through it, and even sent presents when they "met their goals". All around fabulous - every child should be so lucky to have such a great dentist!

Dr. Donielle Williams and her entire team are absolutely amazing! From the moment we walked in, the…read moreatmosphere was warm, welcoming, and perfectly designed for children. Every detail in the office--from the cheerful décor to the toy wall and toothbrush wall--was thoughtfully selected to make kids feel excited and comfortable about visiting the dentist. Dr. Williams has such a wonderful personality and truly knows how to connect with children. She gave calm, clear directions during the appointment, and my child felt completely at ease the entire time. I also appreciated that parents are welcome to sit with their children, which really helped us both feel relaxed. The staff was just as wonderful--friendly, patient, and professional. They even gave us a full tour of the office before the appointment, making sure we knew exactly what to expect. If you're looking for a pediatric dentist who is not only highly skilled but also genuinely cares about making the experience positive and fun for kids, I can't recommend Dr. Donielle Williams enough!

We absolutely love coming here! The staff is always super nice and the hygienists are just the…read moreperfect people to handle the kiddos who might be a little uneasy about getting their teeth cleaned. My little guy has seen both Dr. Bates and Dr. Fraser and I love how personable and kind they are. They always take time to answer any question I or my husband might have about our son's oral health and I like that they always provide easy, kid-friendly ways to improve. The office is super colorful and there's always a cute little movie playing during his cleanings which helps put him at ease. Oh and they have the coolest fish tank! If you're looking for a caring, friendly pediatric dentistry practice, definitely check them out!

I choose Dr. Bates for my almost 2 year old daughter's first appointment and I have no regrets!…read moreFrom entry - I felt safe in their sterile environment. The wait was only a few minutes. Dr. Bates was miraculously able to get into my daughter's mouth and perform a cleaning and give me lots of tips on caring for her teeth. She and staff were professional and efficient with time. I was a bit anxious going in because I didn't know what to expect from a first appointment - the visit eased my fears and I am now looking forward to the next visit as I apply my new found knowledge.

This place is a rip off! They pre-charged me for service that could not be performed by them (I had…read moreto take the child elsewhere). They kept sending me invoices and demanded I pay for the rest, and when I refused they sent it to collections. I am not in talks with the board to review them for office malpractices. They used my FSA account as a piggybank until the money ran out.

My teen child let me know the hygienists were gentle and kind. She also let me know that Dr. Judy…read morewas physically rough and verbally unkind. She ignored my child letting her know sensitive areas in her mouth. Then Dr. Judy got mad when my child flinched when touching the sensitive spots. She acted very "kind" to me. We will not be returning.

Avoid this office if you value transparency and fair treatment. I was initially quoted…read moreapproximately $1,800 for my son's extraction and filling. On the day of the procedure, they presented a surprise bill for $2,800--a $1,000 increase with no prior notice. Beyond the billing issues, the front desk conduct is deeply concerning. The receptionist, Hailey, displays a clear shift in demeanor based on the ethnicity of the patients she is assisting. From both personal experience and observation, it is evident she lacks the professionalism to treat African American patients with the same courtesy as others. When I chose to reschedule and eventually cancel due to these red flags, they refused to refund my deposit. This isn't just a "misunderstanding"--it's a predatory practice. Save your time and your money.

We used Dr. Cassinelli for both of our sons' tongue tie revisions and were happy with the…read moreprocedure. The office is beautiful and clean, the procedure was done well and quickly. Our older child has had decent experiences there for dental care. They have TVs above the chair to help keep them entertained/distracted. Unfortunately, once we brought our younger child, it became clear that the positive experiences only exist for compliant children. Our younger one (2 at the time) was afraid of the cleaning and was not cooperating, at least not quickly. As soon as it became clear that he was not having it, the hygienist started pressuring me to hold him down and hold his mouth open so that she could do the cleaning. I explained that, since she had already informed me his teeth were healthy and clean, we would settle for a normal tooth brushing so as not to reinforce his fear. Since he didn't really need a full cleaning at that moment, my priority was to create a positive experience so that he would not develop an enduring fear of the dentist. I also explained that, when possible, we try to respect their bodily autonomy, and I did not feel comfortable holding him down and prying his jaw open when it was not truly necessary. She replied "so if he needs a shot at the pediatrician, what do you do?" That was the moment we decided not to continue with Peak. I did not go there to have my parenting choices judged, and if they disagree that creating a positive experience is important for a 2 year old, then they are not the right fit for us. And by the way, yes, we do hold him still as needed for life-saving vaccinations; that is not the same as a routine dental cleaning. Had he needed an actual procedure, we would have figured out how to make it happen, but that was not the case. When Dr. Cassinelli came in, she was short and brusk, and clearly annoyed with us before she even walked in. This had not been our experience with her in the past; I suppose the hygienist had told her we were being difficult? Finally, they give children tokens for prizes without asking parents. When the 5 year old received one and got to choose a price from the machine, of course the two year old wanted one as well. He was given an age appropriate toy, and they would not exchange it for a token for him as well (again, I am the parent and can judge which toys my child can handle). So, in addition to being scared and having an overall terrible experience, he was also devastated that he did not get a cool prize from the machine like his big brother. A big nope for our little guy, we are switching to a new practice that will respect me as a parent and him as a full human with feelings.