PLEASE DO YOURSELF A FAVOR AND READ MINE AND THE OTHERS REVIEWS. Very similar. If I could've don't…read morethat before I went there I would have and would have SAVED my teeth.
At All Smiles Dental, I was initially told I needed four crowns. However, on the day of my appointment, they informed me that only two temporary crowns would be placed. They began numbing the side they planned to work on with a numbing gel, but when the dentist arrived, she started giving me a numbing shot on the opposite side, which hadn't been numbed yet. I raised my hand and told her that side wasn't numb before she injected me, and one of the hygienists mentioned that only two crowns were supposed to be done. The dentist responded that all four crowns were going to be done. So, they numbed the other side.
After some time, the dentist returned and began working on my bottom tooth. She completed that tooth and moved to the top tooth above it. During this, I had difficulty breathing due to nasal problems and they kept spraying water in my mouth while working on my teeth. The dentist paused and mentioned the bottom teeth were easier to work on or something to that effect. She left the bottom tooth half-done and moved on to the other side.
When she started drilling, I immediately raised my hand because of intense pain. She gave me more anesthetic but immediately resumed working on the tooth, without giving the numbing time to take effect. I raised my hand again, still in pain, and she gave me more anesthetic. At this point, I was crying--not just from the pain, but also from the discomfort of the shots. She was visibly frustrated and huffed, saying, "I already gave you X amount of anesthetics." Eventually, she stopped working on that tooth and began working on the upper one instead.
I was struggling to breathe and crying uncontrollably, so I told them I was done. The dentist stopped, and the hygienist began preparing my temporary crown for the first tooth that was fully worked on. One of the hygienists was very sympathetic and kindly told me, "Next time, don't let them do all four teeth at once."
I left the office with three untreated teeth, one temporary crown, and a temporary filling. I scheduled a follow-up appointment for two weeks later. However, once I got to my car, the front desk called and said there had been a mistake--they couldn't fit me in for the next appointment, as they thought I was getting permanent crowns, not more temporary ones. The new appointment was set for January 29th, a full 44 days after my first visit, leaving me with bare teeth.
Not willing to go 44 days without coverage, I scheduled an appointment with my previous dentist to complete the temporary crowns on January 7th, even though they don't accept my insurance. I had to pay $300 out-of-pocket. A week later, I called All Smiles Dental to ask if there were any sooner appointments available, but they said the dentist recommended I go back to my previous dentist. I explained that this wasn't an option because I couldn't afford to pay $5,000 out of pocket. They promised to speak with the dentist and get back to me.
After hearing nothing, I followed up later that day, only to find that the dentist had left for the day. I called every day after that, but no one answered. On Friday, January 17th, I called again, and once again, I was told the dentist had left for the day and that I would get a call back by the end of Monday.
