Very nice professional company. I informed up-to-date on completion of job. Everything was taken…read morecare of very nicely.

Horror story with Riley's!!…read more *** DISCLAIMER. I REALIZE THESE ARE USED APPLIANCES WITH SOME RISK. THAT IS NOT MY ISSUE HERE**** I bought used appliances back in December 2021. They were initially delivered Dec 9th. I bought the appliances because I had a new tenant from out of state and she had been living in a hotel with a new job and basically had no furniture no appliances. Nothing to speak of. When I reached out to Riley's they were very helpful at getting me a decent not great price on the refrigerator, washer, and dryer. You can note the prices in my screenshot. The horror begins approximately 14 months later. THE WASHING MACHINE FAILS FEBRUARY 11, 2023 I call Riley's and they go to the house. Chris calls me and tells me they couldn't work on it that day because they need a special tool that they didn't have with them, and that tool is at the shop. He told me they would return the following day. That isn't what happened. They went back that day and picked up the washing machine, repaired it and delivered it back the next day without ever telling me anything. They charged me a pick up fee, a delivery fee, as well as parts and labor for a grand total of $255 on a used $320 machine that broke after one year! The only time I was informed of anything is when the bill came. Which I paid!!! I was not happy about it and let Teresa know. She told me Chris would call me that afternoon. He never called! THE STORY DOES NOT END HERE!! July 2023 the washer fails again, I call them up. They do go out for free, I will give them that, and tell me that it's going to be probably $400 to repair!!! Along with a pick up and delivery fee!! When I am speaking to Teresa on the phone she tells me it just isn't even worth it to fix it, I agree and tell her it wasn't worth it the last time in February. she replies yes it was. I responded with $255 to repair a $320 machine that is not worth it. THE BEST PART!!!! Teresa then tells me. I DON'T WANT YOUR BUSINESS!!! she hangs up She didn't need to convince me to try her business again or to convince me not to use it. It is a no brainer. I only hope that others will take my experience and maybe decide for themselves. Do they want to be told by Riley's "I don't want your business"

great prices fast delivery just as they said. service man and delivery man knew just what they were…read moredoing

I would steer clear of buying machines here. We've bought a washer and dryer for $700. Said it…read morewould have a warranty for 30 days and everything on them was covered. Well dryer worked 1 day then he had to come fix it. Then it lasted about 2 weeks before needing more work. Now on day 29 washer is broke and granted my 8 month pregnant wife messaged at 1am complaining it broke but its ridiculous these machines can't make it 30 days. Now he says its on us because we're the problem complaining the machines can't last. He's not coming to fix the washer. I would never spend my money here ever again.

Horrible place to go sold me a broke fridge then only offers to give me $300 back when I paid $400…read morefor the fridge not to mention they are infested with roaches DO NOT GO TO THIS PLACE new owners are horrible people and scammers I wouldn't go back if someone paid me

Great prices, the owner was very friendly. I bought a refrigerator freezer with ice maker for $200…read morevery clean and 2002 model with R134a refrigerant and 90 day warranty. Also bought stove, and owner changer out the electric plug in store to match mine at home. It had a digital display and glass door for $160 also 90 day warranty. Would recommend to anyone for the friendly service and fare pricing.

Josh called n showed up as he said he would!..Resolved my issue in a very timely professional…read moretime..He will differently get my business if needed again...

My experience at Aarons today was stellar! The sales person Andrew was very attentive and helpful!…read moreHe even offered us water which may be a small gesture but it spoke volumes! Plus we got a great deal on a living room group! Great job!

Vickie is a wonderful salesperson! She is so friendly, knowledgeable, and not pushy. She also…read morehelped us choose what we were looking for and did her best at assisting us. We will go back to her for sure, the next time we need something. Thanks Vickie! V+T Best

I would like to say the staff kept me well informed of my order during COVID. They were very…read morepleasant to deal with as well. After all the delays they actual delivered my furniture for free and set it up. Great customer service! I would also like to thank the great driver and helper who delivered on a hot day. They were very professional and did a great job! Thanks Josh and Quinn.

Bought a dryer and once it was home and tried using it it didnt work. They were already closed so…read morecalled monday to try and return it. They wouldn't take it back and retyrn our money. Said they will only cone fix it. Said they would be here today between 1 and 3. Never showed up. Tried calling and they said they close soon so wont be today. Dont buy here!

this small local business is absolutely amazing! I didn't…read morehave to wait days and weeks to get them to come and fix my dryer. They didn't try to upsell me or charge me an outrageous price. they came when they said they would, they were quick. They got the job done and I could not be happier to recommend them. I could not believe how inexpensive it was to get the dryer up and running. I would've spent that much at the laundromat. I will use them from now on. I highly recommend that you call them before you replace any major appliances.

I ordered items that needed to be installed on my car. I made the appointment for installation a…read morelittle farther out than usual because of the item availability being long enough that it conflicted with a trip. The salesperson assured me that the items would be there, ready to install on the appropriate day. They were sent back because I didn't pick them up (while out of town per my previous conversation with the store). I'm not allowed to call the store, which I would have done quickly enough to have them hold the items, because they don't allow calls directly into stores. No one in customer service seemed interested in helping fix the problem that they caused. I was on the phone for over two hours with people who weren't focused on customer service at all. It was the worst customer service experience I have ever had.

If I could give negative stars I would but have to at least have to give one to post this. Went in…read moreto try an get my Garmin updated. I know for a fact that they can, done it before in Indiana. I'm a driver and a military veteran. The smart Ass at the customer service said they can't, or won't maybe the case. Was very rude, anyway sitting in their lot bouncing their wifi to try and do it myself. In Indy all I had to do was drop it off and came back about an hour later to pay for it and pick it up no problem. Funny the it person there said I could get it done at any best buy......SMDH