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    Buck Hill Firearms

    3.0 (2 reviews)
    ModerateGuns & Ammo
    Closed Closed

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    6 years ago

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    8 years ago

    Rudest man ever. We just called to let them know we were having a gun shipped to his store for someone. He actually told us not to call.

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    Pocono Mountain Firearms

    Pocono Mountain Firearms

    3.8(9 reviews)
    5.6 mi

    So we came down to the Poconos and decided to sell some airsoft guns. On the drive down we make an…read moreappointment for 1-1:30 the next day. We get to the shop and the shop is closed. We email the owner and he gets back to us 4 hours later saying that all of his employees are out sick. He will email us back when they are back in. He never emailed us back. Only having a few days there in the Poconos we call back the next day and the young lady says that they do buy back guns depending on the guns but she is only there for a half an hour more and that no one was there to relieve her so we can't bring it in that day and we would have to wait until the next day to see Rich. This is the same woman that made the appointment for 1-1:30 the next day. This is a poorly run establishment that makes appointments with you and doesn't keep them, make sure to call the morning of and the 5 minutes before leaving to make sure they are there. The work ethic on these people is outrageous and I'm shocked that they are still in business, there are other great places around that actually keep there appointments.

    Had good experience getting guns and bullets but got conflicting information about regulations…read moreregarding gifting guns. When we originally purchased the guns we were told we would have to return to transfer the ownership. I was told this again when I called to check over the phone--he said to bring the guns and our ID. Then when we came today there were two completely different people working there and they gave us entirely different information. The whole thing was embarrassing because we were just doing what the other employee told us to do. He was not there, so we just looked dumb. So we didn't have to go there.... I guess? Now I am not entirely sure what to believe. And if I'm getting conflicting information from employees how can I trust what other information I get from them?

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    Pocono Mountain Firearms
    Pocono Mountain Firearms
    Pocono Mountain Firearms - Handguns

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    Dunkelberger's Sports Outfitters - Store Front

    Dunkelberger's Sports Outfitters

    2.8(64 reviews)
    11.4 mi
    $$$

    I initially went in to the Stroudsburg location to purchase a laser bore sight. Turns out, they…read moredidn't have any in stock but Steve offered to sight my optics in for me in store, so I figured sure- why not! Steve did a phenomenal job (based on my targets from the range later that day). Not only did they go above and beyond but they also had a fantastic selection of firearms at affordable prices. I'm one of those people who often checks brick and mortar stores against GrabAGun or similar, and every price was the same or lower (not including FFL transfer fees when ordering online). I overheard another associate explaining the value of a Vortex Optics warranty, and as someone who has gone through warranty work with Vortex, they are second to none. The associates at this location do not lie to make a sale, they do not push a product, but instead- they inform individuals and help them make an appropriate purchase. Overall, the staff at the store is incredibly knowledgeable, friendly, and courteous. I wouldn't be taking the time to write this review if I didn't think it was deserved. Between this location and Boyer I never need to visit any other gun store in the area. Oh, I forgot to mention, after "shooting the shit" so to speak with some of the staff I ended up purchasing a Shadow Systems CR920X as a new EDC. No pressure, just a great price and a way to additionally support this local outfit. A+ all around.

    Worst customer service I've ever experienced. Purchased a fly fishing rod recommended by the staff…read morethat didn't last more than two casts. Daughter and son-in-law of the owner refuse to honor the store's written return policy. Daughter of the owner was very rude and is trying to force us to initiate a manufacturer warranty process that will take weeks to resolve. Written return policy states full refund will be given if item is returned within 30 days and accompanied by a receipt. Both of these requirements have been met but no refund has been honored. All requests to speak with the owner were adamantly refused. Will never shop at this store again. If I could give them a rating of zero stars, I would. Guess we'll see them in small claims court.

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    Dunkelberger's Sports Outfitters - Carhartt Wall

    Carhartt Wall

    Dunkelberger's Sports Outfitters - Camo Wrapped ATM

    Camo Wrapped ATM

    Dunkelberger's Sports Outfitters - Vast Shoe Wall

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    Vast Shoe Wall

    Buck Hill Firearms - guns_and_ammo - Updated May 2026

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