Another great experience with this company. Angel and his crew were fast, friendly, and reasonably…read morepriced.

I gave them a one star review on Facebook a few years ago for blowing me off when I tried to hire…read morethem for a job via the Facebook messenger and Heavy Removal Facebook page platform. Bear in mind, I was already a repeat customer since Spring, 2015. DS ghosted me and did not respond. However, once I posted a one star review on Facebook for failing to answer my inquiry, I receive a call from DS who then proceeded to harass and bully me into changing my review. So worried about those little gold stars. He scolded me and told me that I should've called the number on the Facebook page instead of using Facebook messenger! He was so rude, hateful, and argumentative that I had to hang up and block his phone number. Seriously? Why utilize Facebook for your business, if you're unable to respond to your customers who try to contact you via the FB Messenger, a Facebook communications tool? After some thought, I decided to give them another chance. I hired them in Summer, 2019 and things went OK, for the most part. I called them again in November, 2019 as I wanted to hire them for another project. I called their number to schedule appointment. They no showed. No call, no explanation, nothing. I was the one who called to inquire about what happened. I was very clear about what needed to be completed moving three pieces of furniture within the house. They knew this from the very beginning!!! We rescheduled again. DS arrived on time. Upon entering the house, he trashed my retractable screen door and it got off track. Did not offer to repair it. He just walked away as if it never happened. He then told me that they could not do the project for reasons I still do not understand today. I was moving three pieces of furniture (dresser, TV, cabinet, and chest of drawers, which were all EMPTY). They were being moved on the same floor and relocated to a space within 20 to 30 feet area...10 minute job, at most. I was disappointed that they wasted of my valuable time and caused damage to my property. I accessed my Google reviews and adjusted my rating for Heavy Removal to one star with no comments. Just within a few days, I receive a message VIA FACEBOOK MESSENGER (remember that was a "no-no" for me to do that) from a woman claiming to be the owner demanding I change the review and she asked me to respond either way, which I did..,in a kind polite manner. Her response? She blocked me on Facebook! Lol!! It's apparent that was only concerned about me changing my review on Google. They have since blocked me from giving them reviews on Facebook. She was so worried about those little gold stars that she completely to failed to take ownership and address the problems and issues the triggered that review! Even worse, she failed to apologize, or show appreciation for my business AND REPEAT BUSINESS. No empathy, or remorse for her laborer DS trashing my door, which I still have problems with today. No explanation as to why they wasted of my valuable time scheduling an appointment if they were unable to move empty furniture. They knew what my project entailed from the very beginning! Heavy Removal is by far the most unprofessional, and juvenile company I have ever worked with. They may be cheaper than the other guys, but remember, you always get what you pay for. Update!!!! It appears that one of their employees "possible owner" has now decided to invade my privacy and release my name out to the general public. Despite the fact that I made every attempt to protect the privacy of person this review is regarding by only using his initials. Way to go FORREST COMPTON!! Besides that, DS has always described himself as an "owner" of this company. I later found out that was a lie! He a laborer that leads a crew of other laborers. The reviews is based on my experiences with your employee. Review a spot on accurate and 100% truthful. With regards to your follow up comments Forrest Compton, you have claimed that Heavy Removal completed multiple hours of charity work for my family. That's laughable!! Lol!! This is a blatant, flat out lie! DS came over to the house and picked up one wooden pallet at no charge, ONE TIME! 1 minute to pick it up and throw it in the trailer. How exactly does that translate to "multiple hours of charity work", FORREST COMPTON? And he has the the audacity to call me a liar!!!! All the other times that Heavy Removal worked on my projects, they were PAID IN FULL, ON THE SPOT TO THE TUNE OF HUNDREDS OF DOLLARS!!! Come on Forrest show us some proof that you actually came out and did MULTIPLE HOURS of charity work for my disabled daughter! Bring it!!! If anything, I donated items to DS (weights, curl bar, like new punching bag, and other items). FORREST COMPTON told a blatant LIE to try to glorify their company reputation TO MAKE UP FOR THE ONE STAR REVIEW! Again, proving just how unprofessional Heavy Removal owners/employees are. STAY FAR AWAY!!!!!

They were removing items from an apartment in the complex I live in. They were illegally parked in…read morethe handicap spot and blocking the sidewalk for the building while the spot next to them was open. Someone from the office went over and politely asked them to move the truck. The worker got really upset and started yelling. He was also throwing stuff in the truck causing a lot of noise. Very unprofessional for someone who was in the wrong.

I hired KC Junk to remove some heavy furniture and was very happy with a job well done! Easy…read moreonline scheduling for the job. Received a confirmation email right away. KC Junk called before arriving and arrived on time. Very friendly and professional. I would highly recommend KC Junk. Also, their prices were about half that (or less) of their competitors.

Great company and service. Personnel are always extremely professional and do great work. We have…read morerecommended them to all our family and friends!

Our experience with this company was a nightmare. We spent thousands of dollars on a job that…read moreshould have taken three days, but was strung along for weeks. The current owner (Not Mr. Shelton or his sons.) was incompetent, and only showed up to take our order on the 1st day and collect payment the last day. There was no forman on-site any of the other days for direction. They drove their truck on our lawn (We have in-ground sprinklers.), parked in our pristine driveway (leaving oil stains), and cut the wiring on our exterior lighting. The crew (Who smelled awful, and wore profanities on their clothing.) asked to use our restroom, and requested beverages in the heat, as they were often left without transportation. A different crew was sent each day, with no instructions. By the end, Tim was sending his kid's soccer coach to complete our landscaping, "as a side job." They destroyed more than 75 plants (iris, peony, clematis, and more), stole our wheel barrel, and mulched around weeds. You can't make this stuff up! It would be hilarious, had it happened to someone else. Don't make the mistake we did: do it yourself or find another company. Unless you have a nasty in-law, frenemy at work, or nosey neighbor. Then, by all means, recommend their services and watch the comedy of errors unfold! #payitbackwards

I was really impressed by how quickly they responded to my inquiry. There were able to get out to…read moremy house within 24 hours to give me an estimate and were out the next day to remove a huge tree in my yard. They cleaned up the yard well after they finished. I would use them again. Thank you so much! Located in Lenexa, KS.

I would NOT recommend this company. If you value your property and expect professional customer…read moreservice, I would look elsewhere. During the job, they damaged my grass, broke multiple panes on my greenhouse, broke other glass items, and destroyed a $100 digital birdhouse. The cleanup afterward was also disappointing. What bothered me most was the complete lack of communication. At no point did they tell me these items needed to be moved or that they could be damaged. As a professional service, I assumed they would either work carefully around them or simply communicate with me beforehand so I could move them myself. After the job, I texted my contact and asked for sod replacement as the bare minimum considering all of the damage. His read receipts are on, so I know the message was received and read, but I never received a response. My mistake was paying them before these issues were addressed. Once they received payment, the communication stopped. Very unprofessional experience from start to finish. Based on the property damage, poor cleanup, lack of communication, and failure to respond afterward, I would NEVER recommend this company.

The guys are the best and always leave things better than when they arrived…read more Very punctual

I am giving this company a low rating because of poor communication and unprofessional customer…read moreservice from Tony Brown. I hired them to trim two ornamental trees in my backyard because they had done other work in our neighborhood. Their quote was higher than others I received, but I accepted it for convenience. The work was scheduled for Thursday. That day, they called and said they were backed up and probably would not get to my trees until Friday or the following week. My wife and I left to run errands, but later that afternoon I received a text saying, "We are almost done with your trees." I was frustrated because I had not been home to verify the work or arrange payment. When I texted my availability, Tony did not coordinate with me. He simply said he would come the next morning to collect the check. I was home most of the morning, but he showed up during the one hour I was at the gym. Instead of contacting me directly, he complained to the HOA President, which was inappropriate for a private transaction. When he eventually returned, he texted, "I'm here," stayed in his truck, and waited for me to come to him. The exchange was uncomfortable and unprofessional. The tree work may have been completed, but the poor communication and customer service were unacceptable. I will not use this company again.

Mr. Cleanz did a great job with painting, drywall, and matching the texture on the walls after…read morewater damage in our home. The only minor thing and I didn't mind it was I had to contact them a lot to keep our project moving anlong and getting it done.

This company was extremely slow to stand communication was not good even after insurance had…read moreapproved the job. Once Orlando was put in charge things improved and the work was done well.

Have been a customer for 3+ years and couldn't be happier. John and his crew are trustworthy, and…read morekeep their appointments. This is so important to me as a single person and during these crazy COVID times. I appreciate that they use non-toxic cleaning products. This is important to me for the safety of my pets. And there is zero chemical smell in my house afterwards. Reliable, Honest, and Responsible are words I completely agree with!

Really happy with service and performance. Place was cleaned thoroughly, but the real gem is that…read moreJohn and his team worked to book and take care of my place on extremely short notice after another company let me down. John and crew made an appointment that worked for me, came in, did great work, and saved the day. Definitely recommend and will use again! Thank you John!

I usually don't do reviews but I just can't say enough about how good these guys are. They went…read moreover and above what was in their bid. Exceptional Service and Quality!! if I could rate them higher I would.

I had five trees that needed some low hanging and dead branches removed. There were other branches…read moretoo close to the house. The workers were polite and competent. The work was completed in one day and the yard was left very clean. I thought the cost was reasonable. I was very satisfied with everything.