This is no longer a good bank to do business with. Bryn Mawr used to be a local bank run by my old Haverford School teacher (and all America Lacrosse player) Ted Peters and for a long time was a great place to bank. It was friendly and had low fees and was very fine indeed.
However, Ted has retired, the Bank was sold and went public as part of a larger offering in a holding company, too complex to recite here, now trading at around $43 on the NASDAQ, and to put it bluntly, all BMT cares about is their share price.
So forget about older, experienced customer service reps--they've been let go. Your average person at BMT is a high school or community college grad with very limited understanding of business.
Also, their MAC network is horrendously limited--they're not on most of the national mac networks--so it costs you $3 every time you draw down money out of state.
And, you cant deposit by phone or do anything on line with them.
They are kind of stuck in a no mans land/- too big to be a friendly small bank, but too small to be a fast, agile, nimble techie bank.
As a result, they're really not much of a good bank at all anymore.
The one star is for their flagship building in Bryn Mawr, a classic stately building.
I'd very much like to see it bought and renovated to be a first class dining establishment. read more
