This is gonna be a ride. I came a month ago for just a haircut, as my hair had already been dyed…read morerecently, and I showed her pics then of the style and color I like. Fast forward to now, I show up for my appt, and we talk about the color I want. I'm 38, and I've been dying my hair red since I was 13, and this particular shade since I was 23, so I have a whole speech for stylists. NO orange or coppery under tones, the fade out looks awful on me. I need a punky raspberry red, bright, and something that'll fade to cooler tones, more pinky/purply undertones. This was all discussed. I'll admit fault for one part - she didn't ask to see the pics I had again, and I didn't offer to show them, assuming she remembered them and the color as it had been last time I came in. I'd think if there were any confusion, the stylist should ask to see pics, but ultimately, I should have made her look at them and guarantee me she could provide that color. My bad. The dye sets, we rinse off, and the minute I sat back down, I knew the color was off. She asked what I thought and I said something like "... it looks kinda coppery auburn." She made a face, so I added "but maybe I just need to see it dry." So she proceeds to start drying it, and I can immediately tell it's wrong. She asks again what I think, so I said "I'm sorry, it looks coppery to me." And that's pretty much when things kicked off. I was informed it was most certainly NOT copper, and definitely NOT auburn, auburn has BLUE in it, she matched the roots to my ends, see, they look almost the same! See her roots? THAT'S copper! I just needed to go outside and see my hair in the sunlight, it was NOT auburn, NOT coppery, NOT orangey! I started to get upset because no one wants to be chastised as they're getting a blow out, so I told her I was just very sensitive about my hair, to which I was told maybe I wanted a fashion red, I should've said so, she'd have to bleach my roots if I wanted that. So that's when I told her I just wanted to go home. But when I said I didn't think I should have to pay for a color I didn't want, I was again lambasted and informed she HAS to charge me and I HAVE to pay because she is an independent business!!!! I finally paid just to get out of there, and while the card was processing, I told her that I wasn't saying the color was bad, it just wasn't what I wanted, and if she hadn't been able to give me my color, I wish she would've told me, because I still would've gotten other work done, just skipped the red for now. So I was told that moving forward at another salon, I should communicate better and show more pictures of what I want - I'm attaching a screenshot of the folder of pics I had shown her (pics at the bottom are for style, top are my previous red dye jobs). The attitude I was given was such a shock and 180 from the person I had dealt with before - that was my real problem and ultimately my reason for leaving with a head of wet hair. I would also like to add that AGAIN, I have been doing this for LITERAL YEARS. I've had my hair dyed this color in countries where I couldn't even speak the language. I don't understand what was so difficult, or why just saying "oh, I guess we misunderstood each other, what can we do to fix this OR to make you feel more comfortable" was so hard - why was immediately going to condescension and attitude the go-to? If someone was on the verge of tears in front of me over something I did in my business, I certainly wouldn't go that route.

Queen of color!! This is an update to my previous review. I'm always amazed at how well Heather can…read morematch my color to any picture I give her. I appreciate that she is always honest with me about what she can and can't pull off, and what will look good with my skin tone. She does amazing natural tones and when I want she can deliver a punch with awesome fashion tones. I always love my color and I always get compliments. I also know if I ever needed an adjustment or wasn't happy her door would be open to me with no judgement. She is just a wonderful, fun stylist and I will keep coming back.

Loved Brittney! We will definitely be back with her again! I love all my new color and my MIL loved…read moreher cut as well!

Brittney did an incredible job on my hair. The salon had a chill, peaceful vibe and everyone…read moreworking there was SO friendly. I came in with a fried, orange bleach job and left with silky soft light blonde hair. She did a curl rehab treatment which did wonders too. I had no idea that I'd have healthier hair after lightening it so much. She is truly amazing at what she does (and a lovely person to chat with) - I highly recommend.

Thank you Chelsey for taking care of me and helping me with my color. I am new to the area and I…read morewas well over due getting my color done. Not only did my hair look great but you made me feel welcome with lots of great PNW tips. Looking forward to our next visit

I am so glad I found Chelsey! I have been going to her for cuts and color since January and she has…read morebeen the best! I completely trust her with my hair and I appreciate our conversations each time I visit. She is very knowledgeable about hair care & tips for upkeep. (Even for someone like me, who isn't the most skilled stylist out there. ha ha) Chelsey is genuinely an amazingly talented person! I will be a client as long as I am in Oregon!

I recently had the pleasure of visiting Heart and Hive, and…read moreI can't express enough how incredible my experience was! From the moment I walked in, I was greeted with warmth. This place is all about comfort and I liked that it was in a room with just me and the stylist. Loved the ambiance and decor. My stylist took the time to listen to my needs and provided expert advice on everything having to do with my hair. Throughout the appointment, she was attentive, meticulous, and genuinely invested in making sure I left feeling my absolute best. Hands down this was one of my best salon experiences ever. I will be making this my regular go to place. One of the best moments was the scalp massage during the wash, it was just heavenly. The products she used smelled fantastic and left my hair feeling silky smooth. I asked about the products and expected a ridiculous cost but was super surprised that they were extremely affordable and cheaper than my current regimen! Heart and Hive is more of an experience that makes you feel like you have been pampered. I loved everything about this place. I left feeling rejuvenated and with a hairstyle I absolutely love. Thank you, Heart and Hive.

I finally found someone who actually knows how to cut my wavy hair! Bernadette is friendly, fun,…read moreand a great stylist.

Mariangel is an artist of hair! I gave some color ideas I liked and she made a masterpiece! I've…read moreconstantly got compliments on my hair! From color to curly hair cuts! She's the boss with the sauce and she's funny! The whole hairstylist package! P. S ask her to sing you a song

This appointment was for my 3.5 year old, his first fade haircut. The stylist was friendly, patient…read moreand very precise. Ashton has very curly hair and little nervous around the sound of hair clippers, but Julia was fantastic at making him feel comfortable. Highly recommend. My husband was so impressed he's considering taking advantage of the Father & son Haircut package deal!

Honestly, so amazing! She is the sweetest person ever and she is so knowledgeable. I'm not from…read morearound here so I'm happy to have found a place I will be going now! The vibes are immaculate and she helps so much in finding your style! My service was just a haircut but I would trust her with my life!

Hannah did my hair and make up for my special day about 8yrs ago. I love how unique she made my…read morehair looked that day. I have never seen that hair do on anyone. Just loved it. I also love how well she did my highlights on multiple occasions.

I have been going to Hannah to get my hair done a couple of years ago, since then, she always have…read morean excellent customer service on top of her hair cut and coloring abilities. She is the best.

A coworker recommended Maria - she has curly hair and it looked great. I had been coloring my own…read morehair for a few years and it was brassy. I hadn't gotten a professional cut and color for a long time. Maria assessed the situation - and corrected the color , added highlights and cut it to make my natural curl come back ! Head message , good conversation , coffee and snacks! I left feeling so special and transformed . Maria is my person!

Maria is wonderful!! She came to my rescue! I had a bad hair color job done a couple weeks earlier…read morethat I just couldn't live with anymore and that's when I found Maria. She was professional, personable, and talented. I walked in hating my hair and walked out loving it.