Walked in without an appointment at 0800 on Saturday after Christmas. Was seen before 0930. The…read morefront desk staff were friendly & efficient. The vet tech, Sam & Dr. Katie were awesome! Had a very positive experience!

Are they truly an animal hospital? Isn't it their responsibility to care for dying, suffering…read moreanimals? How can a practice use the word "hospital" if it cannot provide urgent, end-of-life care to a long-standing patient? My 17-year-old dog had been a patient at Brunswick Animal Hospital for most of her life. Over the years, I entrusted them with her care and spent a significant amount of money there without hesitation, believing we had a relationship built on trust and continuity. When she began actively dying and was clearly in distress, I called expecting urgency, guidance, and compassion. Instead, I was told they could not fit her in. I was informed I could come as a walk-in but would likely sit in the waiting room for hours. I was then referred to an emergency veterinary clinic nearly an hour away, essentially told to take my suffering senior dog elsewhere. The interaction felt cold and dismissive, completely lacking the compassion you would expect in such a devastating moment. This is the same practice where I have previously waited well beyond scheduled appointment times because emergencies and euthanasias were prioritized. I accepted that without complaint because that is what hospitals do, they respond to urgent need. What is heartbreaking is that when my own loyal, long-term patient required that same urgency at the end of her life, there was no accommodation, no sense of responsibility, and no empathy. Being told to wait for hours or drive an hour away while your 17-year-old dog is actively dying is not just inconvenient, it is profoundly painful. I will never return to this practice and would never recommend it to anyone. When it mattered most, they were cold and they were not there.

We found a bird washed up on the beach that was in bad shape and we called this shelter for help…read moresince we had no idea what to do. She talked us through it and helped us take care of the poor bird until we could bring it to her. Once there the bird sadly passed away on the trip over due to being underfed and really under weight (it's supposed to weight 900g but was only at 300g). She then told us all about the bird and showed us around the other birds in critical care that she was taking care of. She knows what she's doing and is doing an amazing job taking care of all these unfortunate birds.

Still can't believe dog I wanted had to go through holidays without home. Shameful people and…read moreplace. Board has no care to look into vet records. Just gives standard answer no exceptions.

Paws Place is a wonderful organization with a friendly and helpful staff. I'm happy they have such…read morevetting processes for new adopters to make sure they go to their perfect forever home. Adopt don't shop!

Stay away from this place. The people are nice and all but don't take care of the dogs while…read morethey're in there. We got a puppy there recently. It's day 5 with her and she's had blood in her stool everyday. I've reached out and have been told there's no availability until next month. You would think they'd be all over it trying to see what the issue is or want us to bring her in since it's a pretty serious thing. Last I was told was they'd reach out to their director to see if our puppy could be seen in between a surgery tomorrow and here we are today no response back still and more blood in the stool. Went to academy animal hospital and found out she's got 9 parasites in her from being exposed to pretty much nasty environment. Fast forward 2 weeks later the puppy is healthy and gained weight. She's running playing and much happier. Go some where else trust me.

I can not extend my thanks to this establishment enough. The workers I've encountered/talked to…read morewith my three visits here have always been very nice. They took care of both of my babies spaying and their prices are affordable! My baby was cold so they brought her out wrapped in a blanket and were kind enough to let me keep it. You can get microchipping, spay & neuters, vaccinations, and more here. My favorite feature is that you can conveniently book an appointment through their online portal. They'll email you thorough details for your appointment and they sell a variety of pet items at their office. Lovely place!!

Wonderfully run, kind breeder, and quick response time! You will not be disappointed when looking…read moreto add a family member to your home :)

From the owner: Double Doodle is committed to ethical breeding practices so that you can feel good about choosing…read morean Aussiedoodle puppy from our nursery. Aussiedoodles are known for being friendly, affectionate and funny; they make great family dogs. They are low shedding, hypoallergenic - to the degree that anything with hair can be, and super smart. These medium sized doodles fit nicely into a variety of living environments and are generally happy just to be near you. To ensure that our puppies get the best start in life we genetically test all of our F1b Aussiedoodle parents and only pair those whose profiles are clear of genetic disease. We confidently stand behind our dogs and offer a two year health guarantee. We believe that nurture is just as important as nature and use the puppy culture rearing method to set them up for a confident, happy life. Leash training, crate training and potty training all begin here in our nursery and information on how to continue is sent home in their puppy package. Visitors are welcome by appointment after the puppies reach six weeks of age and have their first set of vaccinations. Call today and let me help you find your next best friend.

Compassion at the humane society is a standard however not at the New hanover humane society nor is…read morethere professionalism or eagerness to find a solution to problems that should've been found during a through medical assessment/vetting process which they stated had been done and sent us home with papers stating the same. On November 20th I adopted a "healthy" cat as stated per staff and medical records given at the time of the adoption, I was weary to adopt from there due to the dog kennels being closed for kennel cough, I went against my intuition and better judgment and adopted my cat at a price of 125 dollars. Within 2 day my cat had progressively gotten a cough and respiratory issues tried to call however due to holidays they were closed, on the 24th when vets opened again I reached out to our private vet and was told he had a upper respiratory infection and 3 rotting teeth. Called the humane society when they reopened to see what could be done and to let them know there must have been some sort of cross contamination between the dogs and cats, they were not willing to do any kind of reimbursement for out of pocket vet fees or take responsibility that I got a sick cat with dental problems from them, instead they said " you can surrender him back to us" that was there solution to a new pet adoption. Growing up my family has always adopted from Guilford, Yancey, Forsyth county shelters and a variety of rescues and with dealing with all of these we have never been treated with these types of unprofessional staff or substandard practices. Be very cautious about bring home a pet from this particular shelter or donating money to an organization that misappropriates your money.

Everytime I have gone into the Humane Society, I am always impressed by the smiles who are always…read moreready to help you with what you are looking for. I am VERY THANKFUL for the Humane.Society. Helping out with food and new toys throughout the yr,...Not just during the holidays. Anything we ( our community ) can do, is extremely helpful for these hardworking Volunteers!!! They need a big Thank You for the silent Angels. Thank you again.

Super nice workers they love dogs! Our pup enjoyed his stay and came back clean from bath.read more

Scott and his team are excellent. Not only do they take great care of their clients, they do A TON…read moreof extra work to better our community by helping shelter dogs and rescues in need

I love to going to the shop!! Because so many animals we…read morecan see for free!! My boys are love it!

This store is a joke, especially after seeing that Facebook live from Ncbeat!! I've gone here over…read morethe years and have notice a serious decline in happiness and care of animals. Terrible advice overheard to unknowing customers when it comes to general knowledge, care and setup for most of the animals, let's push product before we push correct care procedures. The tall guy in fish when I happen to walk past always smells of cigarettes and weed, he somehow manages to be nasty with people while he asks if we need help when he doesn't even wear a company shirt, who can blame them for not wanting help from someone who looks like another customer it also doesn't make sense How can you be so nasty while high . I have pictures of birds, fish and so much more from my visits, I love the reptiles and birds so I have more pictures of them. It's a declining business and it shows by the overall care for these animals. More recently I've noticed Dirtier tanks, enclosures, cages & kennels. Not to mention the disgusting attitude from everyone. There are maybe two nice workers there, you have to be lucky when you visit to cross their paths. It's a fun place to look around without a doubt, When you're not getting shocked from metal shelves in reptiles or stray volts near fish tanks & manage to wear headphones to block out the disgusting tone from the unhappy staff. As an animal lover and collector I am continuously disappointed by the uneducated staff, lack of thoroughness with care and laziness from staff who never seem to be in their department. I remember, almost every visit talking to the little guy in reptiles and other customers always coming up to ask for help elsewhere in the store, only to see the rest of staff are up front laughing and joking. The experiences keep getting worse each visit, sadly this is the only store of its kind in jville. Take your family for a nice little indoor zoo, just do your best to not mirror their procedures when it comes to animal care.

Amazing volunteers. Kind, caring, dedicated. They pulled 2 cats from a kill shelter in North…read moreCarolina and I am the happy owner now of one. A wonderful cat.

Terrible rescue. They make issues when adopting they do not want there animals to find a home …read more Place is filthy and no space for the animals . Older women who does adoption was very rude made me not want to adopt there .