My plumber fron Legacy Plumbing, Brandon, went above and beyond for me- and in the pouring rain at…read morethat!!! He has made a lifetime customer in me. I absolutely recommend this company. Thank you again Brandon!!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

Unable to come to agreement on service or price. Unable to…read morecome to agreement on service or price.

Very Impressed!!! That's all I have to say! My husband and I are first time home buyers and…read morerealized last minute we needed to add coach lights to our home that was being built but was too late. My husband and I contact Loren , he gave us a better, cheaper and safer options to install halo lights to our home and OMG I'm so glad we went with him..the fact we can dim and control the lights from our app on our phone is amazing and it makes our home look so modern. I love the fact were the only ones with this type of style in our neighborhood..thanks again!!

Clint explained the entire process without a sales pitch. He didn't try to up-sell us on anything…read morethat we didn't want. During our estimate he was in and out in 30 minutes (no 2 hour sales pitch)! We decided to go with Clint because he was upfront and honest. We decided to do our project in a phased approach and Clint was very accommodating to our budget and timeline. We did our two back windows first so we had a better view of the lake behind our house. SO GLAD we went with Andrus Window Co.! These windows look amazing!!

From the owner: Andrus Window Co. was founded to carry forward a legacy of hard work, integrity, and craftsmanship…read morepassed down from father to son. After years building custom homes, installing windows hands-on, and later managing window operations, it became clear where the industry often falls short—cut corners, rushed installs, and broken promises. This company exists to be different. Every project reflects the same values learned early on: Do it right. Stand behind your work. Take pride in the result.

They did a great job installing new carpet in my home. Sales rep was very knowledgeable and…read moreresponsive. It looks wonderful. I would use them again. Minus one star as the there was a language barrier with the Hispanic installers.

Went into the Southern Floors store on a day they were, ironically, changing their flooring. They…read moreare literally right outside my subdivision at about 0.8 miles from my house which is a REALLY nice subdivision with expensive houses. I was after getting a small project accomplished...a 9 x 11 master closet changed from carpet to wood look tile. My carpet is 18 years old and bunched up. But they apparently don't want my business because they asked me to send pics of what I had in mind because they wouldn't let me look at the selection for very long. They seemed as if they were too busy and put out to help a new customer since they were working on removing and returning the sampled inventory. This was a Monday and she said they'd be out to measure on Tuesday or the latest Wednesday and that was 4 weeks ago. I think it's they just don't want to do small jobs and weren't honest about it. But I always do small jobs to test the waters and evaluate their work first like I did with my granite countertops, before scheduling a much larger job. If they did great, I'd have gotten the rest of the carpet out of here. I cannot attest to their work because they don't want my business. Customer service has really taken a dive since Covid. Shame too, we like to use local small businesses.

They did a great job diagnosing the issue. I felt like they were transparent with me.read more

Seems like my original request was completely ignored. The first message was automated probably, so…read moreit was not relevant to my request. And the estimate provided did not include the products and services I requested. On the flip side, the appointment was timely. I just wish the office communication made the engagement easier and more apt.