Our dryer was making a ratting noise. The repair man told us he would be out in 3 days and was as…read morepromised. He listened to it for 2 minutes and said it was the engine and he needed to go look up prices for a replacement and would call us back with a quote. He never called back. I tried calling and emailing several times for 3 weeks without a response.

Borgman Appliance was recommended to me for a washing machine repair. The owner came within a few…read moredays of my call, quickly diagnosed the issue and said he had to order a part. This was on a Thursday in July. He said the part would arrive early the next week. I didn't hear from him for three weeks and he didn't return my messages. On the last day of August he finally called me back and said the part would be in the following week. He came to my house in mid-September to install the part and left me a phone message saying he would be on vacation for "a week or two" and to call him if there were any issues. Whatever part he replaced DID NOT fix the issue, so I called him back to let him know 8 days after his visit to my house. It has now been three weeks since I left Jerry Borgman a message saying my washing machine still doesn't work and he has not called me back. I am completely disgusted by this 3-month ordeal. You don't run a business by ignoring your customers. I am not normally one to leave reviews but I wanted to spread the word so others don't use Borgman Appliance Repair and have the same awful experience I did.

I had the most amazing experience today with Scott from AJ's Appliance Repair! He was on time, very…read moreinformative, knowledgeable, and gave me key insight on the new refrigerator that I purchased a year ago. He gave me recommendations of what I needed to do to fix the problem and showed me what filter I need to order! He reminded me of the repairmen from the 60's and 70's who really care for their customers and value the field their in.

Not quite the experience I expected. I try to support local businesses, but my call to AJS for a…read moredryer repair estimate was disappointing. After a quick 20 minute look, the technician concluded, "Yeah, you need a new motor..." As an engineer, I found the assessment incomplete; there was no access to the motor, no terminal isolation, no resistance checks on the windings, and no inspection of the blower wheel. I mentioned I was getting the E65 error code, which manufacturer documentation links to a high limit thermostat trip, yet there was no check for restricted airflow, clogged venting, a faulty heating element, or a blown thermal fuse. Just a blanket statement that the motor needed replacement. Providing additional information to the techs is just irrelevant, I guess. I hired a professional because I don't have time to do the diagnostics myself. After paying $110 for the visit, I was quoted nearly $1,000 to replace the motor--and contrary to what their website states, the $110 was not applied toward a possible repair. Very disappointing.

Customer service is not the best. Tried to get a "clean" copy of a sales receipt because the one…read moreprinted by their very poor printer was not legible for warranty refund by Speed Queen. Staff at Northgate argued that the lousy printed sales receipt should have been good enough. Instead of helping they argued. The new Speed Queen dryer did not work from day one. Service replaced a belt but dryer still did not work. Needed a second repair for disconnected wires. Not what I expected from Speed Queen. Not a satisfied customer. Three-star rating is a gift.

Service department is a disaster. No follow up. No timelines and not very customer friendlyread more

He was ON TIME He was POLITE…read moreHe FIXED my dishwasher MUCH cheaper than buying a new one for $700 PLUS installation VERY IMPRESSED !!

Daniel / Duane has always done a tremendous job with fixing my appliances. He is my first call for…read morerepairs. I have used veldheer appliance for over 10 years.

Very stand-up customer service. Dependable and quite great with their work. They were super neat…read moreand detailed with explaining what needed to be done to my washiing machine. Will definitely call back on my next service.

I called this company a few years ago when I needed a replacement belt for my maytag washing…read moremachine that was about 25 years old. The guy came out, looked at the machine and told me that I needed to get a new one. He then proceeded to charge me 80 bucks for a house call, which I put on my card so as to have a record. I then called a different company who replaced the belt for 30 dollars. This happened several years back and I still have the machine which works great now that the belt was replaced. I keep this company's magnetic business card on my fridge underneath a big red circle with a line through it so my family knows to never call this place again.

Terrible attitude and I'll never return. Brought a snowblower in because it had a gas leak. Put it…read moreon my trailer and drove it 12 miles from the North side of Holland to Woody's SMALL ENGINE REPAIR in August and this is how it went... OWNER: What do you need? ME: I have a Airen snowblower with a gas leak. OWNER: We don't do snow until October. ME: I just drove it here from Holland. OWNER: Well you can just drive it right back to Holland. The man was rude as the day is long, and I'll never return. So I drove it right over to Westonbroek Equipment in Holland where they cheerfully took in my machine in for service. Even took it off my trailer for me.

Brought in my edger. Had my pull string replaced and they tuned it to add more power. In and out…read morein 30 minutes.

Everything Herman Miller. If you're a lover of modern classics this place is worth the stop. I…read morewanted everything! I knew I was going to leave empty handed but that's ok because it was satisfying just walking through and seeing the beautiful pieces. There was a great selection when I was there and things were priced as expected. They have an area of discounted desks, cabinets, chairs, and textiles that had great pricing! I will return when I have money burning a hole in my pocket. I'll be buying an Eames Aluminum Group chair, at least.

Good service and fair pricing, I purchased a herman miller embody x Logitech chair and it was well…read moreworth the investment.