My wife and I changed over to Country Animal Care as of April 21, 2023…read more We introdued ANGEL to them today and she received a complete Physical exam and had her Nails trimed free of charge. We had problems with a previous Vet and we heard lots and lots of great praises about Country Animal Care facility! we also met a wonderful Vetariran, and she took great care of our pet. We will be taking care of all of her needs in the future with them.

Awesome Vet! Kind care and nice to work with! They take care of all three of my dogs…read more :)

Simply the best, Knowledgeable. Kindness of staff. Easy to make an appointment. Very reasonable…read morerates. Thank You for treating both my dog and myself with kindness and shared knowledge.

Dr. Love seems to half ass his job. He killed my baby all because he wouldn't keep her after a…read morerattle snake bite or been honest with me.... Let me explain August 2024 my dog was bit by a rattle snake he was the second vet I went too he gave her meds and anti venin for the rattle snake bite and the necrosis she was having. He did not keep her he told me to come back in 3 days on the second day I wrote his vet tech that was helping me while I was at his office at 830 pm; I found her on Facebook because I was worried about my dog she was breathing heavy i was sending her videos and minutes later she's dead. A month later my cat gets bit by a rattlesnake that was in the house... I take him to an ER vet off Ridgecrest and I also explained what had happened to my dog and the vet there told me he should've kept my dog for observation because animals can go into heart failure like my cat experienced while he was at the ER vet. I lost my best friend because Dr Love couldn't be honest and say he could not keep her go to an ER. I would not trust him with anyone's fur baby.

I just wanted to let you know how much we appreciate ALL your staff. From vet assistants to vet…read moretechs, to Dr. Dan himself-you are true blessings! Thank you for guiding us through Chewbacca's final moments with compassion, kindness and love. He knew he was loved by not just us, but all of you too. We will dearly miss you when we move, but are so grateful for the many, many years of support, love and friendship you showed not just to us, but ALL our fur babies as well. Sincerely -Jake, Danelle, Willow, Milo Ryder, Mor'Du, Mavis, Derpy and Baloo. -In memory-Chewbacca, Albi, Minnie, Mocha and Oscar.

I feel like I got robbed,I paid over $700 to get rid off my dog foxtail he had, he went in with an…read moreswollen, infected , and with multiple puncture wounds between his toes. On one if his legs, i have heard those can be very dangerous. I dont have luxury money to give away but for my pets ill find a way to get the money so they can be okay, well went in there they didnt find any foxtail on his leg but they did found one inside his ear. It was to close to eardrum and was irrated so they said they couldn't removed it because it was to irrated to do so. So anyways, i came back home gave me medication for infection and inflammation and pain. After 2 weeks of medication were over, his leg was still swollen, one of the pucture wound was still open, I send them pixtures of status of his leg and they never replied, I called back and made an appointment, they only gave a stronger dosage of antibiotics. After 4 days his leg got so swollen, to much pressure his swollen part pop, I called to let them know all they said was to soaked in warm water, 2 days later, I chexk on his leg to soak in warm water and i see like something that look likr hair in his wound, I was like how did, well I take a good close look and to my surprise it was a foxtail, I pulled it out completely. I called immediately, and complained to them that he did had a foxtail, and only for Amy or jammie, I think its the receptionist. To give me a sassy attitude about my complained already clearing off their mistake. My dog still injured and uncomfortable. If I knew I was gonna wait this long to make him feel better I wouldn't never paid $700. He began feeling uncomfortable in the beginning of April, his first visit was april 13. Almost a month. And he still has an infection, well now i know why. ..( foxtail inside the swollen part of his leg) Its not fair for our pets and us. For you guys to give a maybe diagnostic. I was told he didnt had any beside ONE on his ear. If they wouldn't said there was a lightly chance he still had one on his leg then they should've gave me stronger medication since the beginning instead of make me pay again for another check up and another medication again. I really thought, I could trust this clinic, I always go base on the ratings. I guess rating dont matter. Horrible diagnostic and horrible customer service after you have a complain.

We brought our new puppy here , we are new to the HD and looked for something near by.. Dr. Paul…read morewho was a full in for Dr. Pierce was wonderful with Sabrina . She finally calmed down with his touch .. he gave me all the info I needed to know about her since we haven't had a new puppy for about 10 yrs. The staff was all very nice and it's very clean there .. they have great payment options for everything I wanted to get done for her .. glad we picked this clinic and can't wait to meet Dr. Pierce in 3 weeks ..

Dr. Pierce and his staff are great. Best vet I've been too, Dr. Pierce is very through with his…read moreexplanations and exam, he does not start throwing out a bunch of pricey procedures and tests, takes it slow and works his way up with what he wants to do. His staff is also amazing, very sweet and genuine, the entire office loves what they do. My dog had a bit of a rough night of whimpering and crying, this isn't even her normal vet but searched around to try to get her in some where so they squeezed her in and got everything taken care of the same day with no hassle and the same care and attention as a regular. Definitely my vet of choice now.

I moved here 3 years ago and needed a good vet for my senior dog and cat. I came to Apple Valley…read moreAnimal Hospital after having a bad experience with another local vet. I am so pleased that I have found these vets. They take my concerns seriously. I know with the COVID-19 protocols that vets and other pet care providers follow that it can seem pretty chaotic. But not here. They have a system, it works, and I've always felt a sense of calm and order when I've been to their clinic. The staff is wonderful. I can't say enough good things about Dr Ravenscroft and Dr Schilling. The techs and nurses are always kind and professional. We had an emergency appt today, and I need to give Cameron, who was my cat's nurse, a shout out for all his help and for taking such good care of my Sunny. I just want to say Thank You to all the Apple Valley Animal Hospital staff. I really appreciate all they do.

My lab had emergency surgery 2 weeks ago. They caused SO much anxiety, full body shakes, drooling,…read moreeyes bugged out, crying, jumping in my lap. Tried taking her back in for bloodwork and staples removed and she was SO scared, she refused to go back. They REFUSED to treat her in the room, would not let me go back with her. They DO NOT KNOW HOW TO ACCOMMODATE FOR DOGS WITH PTSD! Had to walk out without services. Going to have to figure out how to remove staples ourselves. Not great service!!!! P.S. Great doctors there who saved her life. But poor policies to keep pets safe and calm.

I am so blessed to have found this Veterinarian Clinic when I was looking to get my Yorkshire…read moreTerrier Puppies tails docked. Everyone was so kind, professional and very helpful. Then I went for the Second time for my Puppies Wellness Check. At that time I met the Doctor Dr. Julie McClaine. She is Very Knowledgeable, Super Thorough, Gentle, Very Kind and knows exactly what to check & look for. Also Tamara is the assistant I met the first time and who has been working there for 10 plus years. She is also knowledgeable, Very Kind and takes her time doing the Pre Checks. I Highly Recommend this Vet. Clinic!!! Prices are Very Reasonable too. THANK YOU SO MUCH DR. JULIE MCCLAINE TAMARA & STAFF!!!!

Do not come here, took my pet in for a emergency after I was told they were open. Drove 25 minutes…read morejust for them to say they are closed they will see if they can still attend me. When they said yes they can I was quoted $230 and some other lady came out from the back door and said a higher number "because it's after hours" just for them to say "she is okay" and $100 to put my pet on oxygen. We knew it was weird that it was the front desk lady checking on my pet and not a vet so we understood they just wanted our money. 10 minutes later our pet passed. This place does not care about your pet they care about taking your money and taking advantage of the situation you're in.

I cannot say enough good things about Animal Medical Center in Hesperia. I brought my cat in for a…read moreneuter procedure and then a follow-up visit, and the level of care we received from start to finish was truly exceptional. The neuter procedure went smoothly, and everything was handled efficiently and professionally. When I brought him back the next day for a recheck, I was honestly blown away by how kind and attentive the entire team was. Cassandra at the front desk was welcoming, warm, and professional. Dr. Bell was calm, thorough, and very reassuring. She took the time to carefully examine Joey and explain everything in a way that gave me complete peace of mind. I also want to recognize the technician (I believe her name was Tami (I hope I got that right), who truly went above and beyond. Joey had an accident in his carrier on the way in, and she immediately stepped in to clean everything, gently cleaned him up, and made sure he was comfortable. She was also incredibly patient in showing me how to administer his medications and made sure I felt confident caring for him at home. What really stood out to me was the genuine compassion from everyone I interacted with. You can tell this team truly cares about animals and the people who love them. My Kitty is now home, comfortable, and recovering well, and I'm so grateful I chose this clinic.

on march 7, 2024I brought my cat, Loki, to this clinic for emergency care due to a urinary…read moreblockage. Unfortunately, I deeply regret choosing this facility and wish I had reviewed feedback beforehand. We dropped Loki off at approximately 10:00 a.m. after being told he needed to stay for treatment. However, I did not receive a call until around 12:00 p.m., at which point I was informed that they were just beginning treatment and that Loki had passed away. This indicates there was a significant delay before any treatment was initiated. During drop-off, I was not allowed to say goodbye to my cat before leaving him overnight, which has been extremely difficult to process. Additionally, treatment appeared to be contingent on payment despite us having already made an initial payment, which added further distress during an already traumatic situation. When I returned to collect Loki's belongings, his carrier was returned without the blanket I had left with him. That blanket was one of the last items I had from him, and the loss was devastating. Staff explained it was misplaced due to chaos in the back, but there was little empathy or accountability shown. Overall, this experience felt rushed, impersonal, and lacking compassion. I did not feel that my pet's wellbeing was treated with the urgency or care it deserved. I am sharing this review to inform other pet owners so they can make a fully informed decision when choosing care for their animals.