1. Bruce's Tire & Auto

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Fremont, CA

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Bruce's Tire & Auto

4.4 (252 reviews)
Closed • 7:30 am - 5:00 pm
Updated over 3 months ago

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    Services - Bruce's Tire & Auto

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Bruce's Tire & Auto Photos

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    Recommended Reviews - Bruce's Tire & Auto

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    Lobby
    Justin W.

    Be aware that this garage primarily serves commercial truckers. Overall services quality is inconsistent. But one thing for sure, this place is slow. Just hold your breath, you will need 2.5 hours for oil/filter changes despite that you got 7:30AM appointment. And the staff turnover rate is also pretty high. Though their discount coupon is good, but the wait is just too much. Pay a few more bocks elsewhere if you are in a hurry.

    Cab professionally lifted

    Several weeks ago I walked into Bruce's automotive repair fremont after having my truck a 2016 eco diesel worked on by stress free auto, stress free had attempted to change glow plugs and broken 2 off in the head tried drilling one out it mushroomed at bottom of head . They informed me they were unable to fix it and it was my problem now ?? What. I immediately went to Bruce's and spoke to Raul who was extremely understanding and professional. I didn't know what to do but I had a broken truck and no transportation. He was patient he informed me I could do 3 things 1 replace the heads and gave me a quote , I could put a used engine which I wasn't sure about or get a brand new engine he gave me quotes for all 3 after speaking with my son we decided on the brand new diesel engine. Because my truck had 207 k miles.during the entire process I feel Bruce's automotive was the most professional, always kept me informed of progress sent pictures . After having such a bad experience before I couldn't wait to get my truck back we were asked to go watch the progress and I was amazed on March 26, 2025 we got the truck back absolutely beautiful job I would give 100 stars thank you to all who worked so hard to get my baby back I am beyondhappy

    Sure S.

    Had my car there yesterday for steering wheel leveling. The truck was aligned by Carlos a month ago and was very happy with the work. I've asked if Carlos is available can do the work they said he was day off. Today when I pick up the car the alignment was off and when I called they said they want to charge me again for alignment. I asked if Carlos is available they said he is no longer working there. ‍ They said they did not touch the alignment but the invoice shows they didn't a full alignment. Even when they called said the car was ready I asked how they fixed they said they didn't a new alignment and had to charge me $199 which is fine but the car now pulls to right and they want to charge me again for alignment. I would definitely no recommend this location. Only if Carlos is the one working in the truck as I had great work done by him.

    The worst place
    Birzhan I.

    Poor customer service, especially managers. Made an appointment 2nd time, 1st time it was canceled because something happened to their guy who do alignment. 2nd time their alignment equipment is not working. The problem is they don't care about customers, they didn't call to reschedule. You have to come after you will know that you just lost your time because they can't help you and show that it's your problem. Question is how do they work for many years still? BTW manager doesn't care about customers, no apologies were said.

    After flat tire change.

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    6 months ago

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    5 months ago

    Just did an oil change and general checkup there. The whole process was simple and straightforward and professional.

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    1 year ago

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    Hello Jay, thank you for your support! We hope to see you again.

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    2 years ago

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    4 years ago

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    11 months ago

    tire replacement . in less than an hour I was on the road with no appointment would definitely recommend the service is great

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    2 years ago

    All good and great attitude towards me very quick service very understanding no need to wait so long

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    3 years ago

    Never go there again, tried to sell service that's not needed . Needs honest opinion on your car

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    4 years ago

    Don't let them fool you with there comment. They haven't reached out. If I could take the one star away i would.

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    Page 1 of 7

    Ask the Community - Bruce's Tire & Auto

    Review Highlights - Bruce's Tire & Auto

    “Rob kept in touch with me during the entire process and provided me a complete timeline to perform the repairs.”

    Mentioned in 23 reviews

    Read more highlights

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    America's Tire

    America's Tire

    (678 reviews)

    Mixed reviews…read more What's the point of the appointment? Normally this shop was good. Friendly of course, however too friendly. Let me explain... What's the point of the appointment?? June 26, 2026 I called earlier this morning to see if I can come in at 5pm for a repair, nail in the tire. After work of course. The guy whom I spoke to, again friendly said he could help for sure but it would be better to make an appointment. I said I don't see the point of making an appointment since their team doesn't get to the people who have appointments on time. Had another experience for an 8am appointment and they didn't get to me for 40 minutes after Intaking people and talking for so long. He said that must have been a one off and they try to get everyone out in under an hour. I said I'll make the appointment but I don't want to wait 1.5 hrs for a repair. It's not fair to me to have to just wait. He makes an appointment at 4pm. 4pm rolls around, I'm there at 4:05pm. Traffic in Fremont is bad at that time. They didn't intake (see me) at my appoint until 4:45......... Then they look at my tires goes and talks to their team who says it'll be ready at 5:45pm. AGAIN!!!!! WHAT IS THE POINT OF THE APPOINTMENT IF YOUR NOT GOING TO HONOR THE APPOINTMENT!!!! Anyways....what their team needs to do is stop allowing customers to stand there looking at each tire on the website deciding which one they want. One guy alone helped a man and his son for 40 minutes!!!!!! What's the point of the appointment?

    Horrible Service!!!!…read more The first day I purchased the tire, the process was smooth. I was told the tire was not in stock but should arrive in about five days, and that I would not need an appointment once it came in. Yesterday, I called to check whether the tire had arrived and was told it had not, but that someone would call me when it did. I never received a call. At around 2:45 p.m., I checked my email and found a notification saying the tire was in. When my husband arrived at the store, they initially could not locate the tire. He was then told to return to pick up the car before 6 p.m. because the store closed at 6. Since we live about 20 minutes away, I started calling around 5:25 p.m. simply to confirm that the car would be ready before we drove over. For approximately 30 minutes, no one answered the phone. We arrived at 5:59 p.m. only to be told that they had not even started working on the car and that it would be another 45 minutes. This was extremely disappointing customer service. I completely understand that stores get busy and unexpected delays happen. However, clear communication makes a huge difference. Simply answering the phone or letting us know that the car was running behind schedule would have saved us a great deal of time and frustration.

    Tirezilla - Newly installed Pirelli's.

    Tirezilla

    (170 reviews)

    I got my tires balanced and got new tires on separate occasions. And they took care of me very…read morewell. They been my go to tire shop and recommended shop for the last year. I also sent my little sister here to get her tire patched due to a leak and they took care of her and also advised her they she needed some new tires soon (which she did). I'll always recommend these guys to friends and family.

    After finishing my kids' gymnastics, I got in the car and noticed that my tire showed a very low…read morepressure. I got out of my car to asses and noticed my tire almost completely flat. I quickly turned to Yelp to find a nearby tire auto shop, and Tirezilla popped up. I'm so glad I chose them! Joe was incredibly kind, responsive, and accommodating. Initially, I just needed someone to put air in the tire until my husband could change it. However, Joe assessed the situation and discovered that a nail had punctured the tire, meaning it would continue to leak air. He suggested fixing it right then and there without needing to change the tire, which was a huge relief! Throughout the process, Joe was mindful of my kids, who were enjoying their dinner in the car after gymnastics. He made sure the repair was done efficiently without causing any inconvenience to them, which I truly appreciated. The repair was completed in minimal time, and it was clear that Joe takes pride in his work and values customer satisfaction. I left feeling relieved and grateful for his professionalism and thoughtfulness. I highly recommend Tirezilla, especially Joe, for anyone in need of tire repair. His quick response, expertise, and customer-friendly approach made all the difference in what could have been a stressful situation. Thank you, Joe, for your outstanding service!

    Les Schwab Tire Center - Free popcorn

    Les Schwab Tire Center

    (434 reviews)

    Real honest guys here, i would trust them with my truck any day, if you need new tires or anything…read moretire related these are your people one of the best warranties out there for sure.

    the profile picture being the popcorn maker is more telling of what they are good at…read more I've had a lot of time to think about what's happened and let me just guide you through it. In June 2025, I needed to get my brake pads replaced. Instead of taking it to my trusted mechanic, I thought "Les Schwab specializes in this sort of thing so they must be the pros." I was wrong. Les Schwab is a sales machine that happens to work on cars, and not even that well. Instead of quoting for pad replacement and brake bleeding, they insisted that their policy only allows pad changes to be accompanied by rotor and caliper replacement. I've done brake work on cars and motorcycles but I felt it was difficult to argue with someone who does it professionally. After meticulously bedding in the pads, they started to squeak. In September of that same year I was able to carve out some time and have the squeak addressed. The looked at it and sanded it down for an hour. I asked them what caused it and the technician basically told me he didnt know. After a week it started squeaking again. I couldnt bring it back to get the squeak addressed (again) until August 2026 because I was working a contract job and didnt have the flexibility to take unpaid leave. They had the car for 3 hours. They found a leaky piston and replaced it since it was under warranty. Then upon handing the car back, I drove off and immediately noticed that the brake pedal required twice the distance to press to stop. I even had to adjust my seat to get full travel. I brought it back and asked them to bleed it. They said they already did, but would do it again. They had me wait an hour before it went back into the bay to be serviced (I felt they were waiting for me to just say "Forget it" and leave). They brought the car out after being in there for less than 15 minutes. I pressed the brake and told him it felt the same. He said "I mean we can bleed it a third time but it'll be the same. It stops good." At that point I had enough of the slow service, technicians giving me half answers. I suspected that when they replaced the single leaky caliper, they only bled that side. Two days later I took my car to Anson in Fremont. Told them the situation. They put it on a lift, bled all 4 wheels twice. The mechanic had me do a test drive while he was in the passenger seat. It felt right. Thanks Anson, and no thanks to Les Schwab. Never taking my car there again, even if it is warranty work. btw, they asked me to fill out a survey. I gave them my honest take (not just all bottom scores, but definitely below average). And then the last question was "would you like to be contacted about this review" and I said yes and selected "by email". they called me and I told them I had selected "email". He said, "well we're already on the phone. Want to just talk about it?" Talk about gas lighting. No thanks.

    Universal Tires & Wheels - A large staple

    Universal Tires & Wheels

    (120 reviews)

    I have used this shop multiple times over the years and find the staff to be competent and…read moreprofessional. I have purchased reasonably priced parts and tires with no issues to report. I have no reservation recommending this company.

    If you own a Tesla and have a flat tire, I suggest you go on your Tesla App to request roadside…read moreassistance. Tesla will go to your location and fix the flat or replace the same brand of tire if needed. I was not aware of this service until my son reminded me. I had a complete flat tire in my garage and called Geico. The tow truck driver came and took me to Universal Tire because I heard this place was fast and competitive. The shop took off my tire and tested the leak and said I need to replace the tire because there are two punctures and they are too close to each other. The shop said I need to replace two tires instead of one and the cost was going to be around $1,000 for the exact same brand on my 2025 model Y. I did not feel comfortable about this situation so I left. The lesson I learned is to contact Tesla if I ever have a flat tire in the future. Tesla technician came within an hour and fixed the tire for a total of $103 because the puncture was only in one spot and the tire could be plugged. Tesla did provide an initial quote to replace a new tire for $395 in case it really needed. I was ok with that and Tesla did not say I needed to replace both tires. The technician did this work in his mobile van and he explained to me about his test and what he did to fix the tire. I was both surprised and happy. Tesla technician (Manny) was really helpful and HONEST. This may be an isolated case with Universal tires & wheel but I just want to share my experience and hope this helps others.

    Bruce's Tire & Auto - tires - Updated October 2026

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