Working in the bridal industry, I know how a bride is supposed to feel. Candice at Bruce's Bridal/Lasting Impressions did just the opposite. I went in looking for something specific. I showed her pics of my venue and husband's gray suit. The whole wedding is gray and she knowingly let me order a gown in white where the beads turn GOLD!! I tried the gown in champagne and beads were silver. I put $750 down just for her to order the dress. The contract i signed said it would be in within 12-14 weeks. I found pictures online where the beads looks gold and expressed my concern. Candice told me i was being dramatic and making an issue of nothing. Well week 29 rolls around and boom my dress has gold beads. She assured me she would call me and send pics as soon as it arrived. She did not. I got a call from a Melinda who said i had 2 weeks to pay off even though my contract said 4. She then was MIA from the store for a week when i told her i didnt want it. I had to call my bank and dispute the transaction. after going in for an exchange i luckily brought my coworker with me who is ten times the consultant than anyone at this store. Candice told her she didnt know how to help me and good luck. Never checked on us until it was time to take my money which then magically turned into a bunch of extra charges. She said i could either take the gown and leave or leave with no dress and no money back. I took the gown and paid and headed straight to davids bridal in Winston Salem with no appointment, immediately greeted with joy even though I had not purchased my gown there. 2 associates and a manager helped me find shoes, veil, headpiece, sash and preservation kit. We are also getting all bridesmaids dresses there. Bottom line is candice only cares about your money. Not you, your feelings, your gown or your most special day. As long as you pay her thats it. She probably won't even read this because she has no care in the world what her brides think of her or her store. I feel terrible for previous brides who have had this experience because this clearly was not her first rodeo screwing and stressing a bride. I would never want to bash a place but i hope future brides will be careful especially if theyre not shopping a year and a half before the wedding like me. read more