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Bruce Hughes

5.0 (1 review)

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17 years ago

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Margaret Street Surgery

Margaret Street Surgery

(2 reviews)

Margaret street surgery is a well established surgery with a friendly feel to it. The surgery has a…read morecar park but it fills up very quickly. The surgery itself is always clean and well presented. The receptionists are always helpful and the doctors (for the most part) are excellent and will take the time to listen carefully to your complaints. It can take time to get an appointment here and also getting through on the phone lines when making emergency appointments can be difficult but overall I have no complaints on their service.

If there was a zero I would give this practice a zero rating. Its not one I use personaly nor…read morewould I choose to if I lived in the area however but both my elderly parents sadly were users and both were badly let down in a number of ways. On a general level car parking is not good; trying to get through on the phones is hard work, getting a timely appt does not happen. On specifics they will not do home visits, my mother has been ill for some years now and has no transport of her own yet she has been expected to make her own way to the practice rather than a doctor coming out to her. On all occasions during this time every request for a doctor to visit her has been declined the last occasion she made her own way (walked) to be sen by a nurse practitioner who told her to go home and take some tablets. That night she used her lifeline to get an ambulance who rushed her to hospital where they diagnosed double pneumonia. Following her discharge no attempt was made by her practice to check on her well being despite them being sent the notes from the hospital which would have detailed the issues she had. Sadly a few weeks later she again called an ambulance and was taken to hospital where they found that the double demoniac had returned. Had her GP/practice taken any interest in her after the first discharge they might have been able to prevent the re-occurrence, needles to say again after the second discharge no contact was made. Having moved from the area the difference in the support provided by her new practice is immense, despite having only joined the new practice a week or so previously when they were called re her condition they came out the same day and did a further visit the following day and arranged for a physio to visit her to help with her condition which they did within two days and are continuing to support her. Needles to say nothing like this was provided by her previous practice One could question the work ethics of this surgery but this should be left to the professionals who I assume carry out reviews periodically to ensure that NHS money is being well spent and that they are delivering a good service. As a user albeit by proxy I would strongly suggest that they do need to be looked at

Penylan Surgery

Penylan Surgery

(5 reviews)

The doctors here go by the names of Bowen, Rees, Lane, Scolding and Davies. The area covered by the…read morepractice includes Roath, Penylan, Llanedeyrn, Lisvane, Llanishen, Cathays, Pentwyn, Birchgrove, Heath and Cyncoed. You can make an appointment to see a doctor. Or a nurse. To make an appointment telephone 029 2048 8299 during opening hours, or call in personally at reception. They offer a range of services over and above General Medical Services, including Maternity Medical Services (Antenatal, Post Natal), Child Health Surveillance (which sounds a lot more sinister than it actually is), Baby and Childhood Immunisation Clinics and more. The building has access, through the car park at the rear, for disabled patients.

It is for the use of little; local companies like this one as to why we need the help of websites…read morelike yelp to tell us all about a place, locally from a personal perspective. I say this because I have found it hard myself when I've been trying look up certain companies information and details about the place and to have a good photograph on hand to know what the company looks like. So it is great to have people like us going out and about experiencing places like this surgery. Or by simply taking a trip down memory lane; by writing about where we have been in the past. This surgery is a small place where it has a reception desk and a waiting room for you to wait and here your name be called for a doctor's appointment. Swine Flu Vaccinations are taken place here at this surgery now. This is particularly for those people who are 65 years of age or older and women who are pregnant. You need to go to the surgery to make an urgent appointment. The building has access for disabled patients, but be aware that this is located through their car park at the rear. All records for every individual are kept confidential and this company is a part of the NHS. I recommend this place to all locals to use as the staff are very caring and kind.

Bruce Hughes - familydr - Updated May 2026

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