They are fast and depending on your GP, really good.read more

Margaret street surgery is a well established surgery with a friendly feel to it. The surgery has a…read morecar park but it fills up very quickly. The surgery itself is always clean and well presented. The receptionists are always helpful and the doctors (for the most part) are excellent and will take the time to listen carefully to your complaints. It can take time to get an appointment here and also getting through on the phone lines when making emergency appointments can be difficult but overall I have no complaints on their service.

If there was a zero I would give this practice a zero rating. Its not one I use personaly nor…read morewould I choose to if I lived in the area however but both my elderly parents sadly were users and both were badly let down in a number of ways. On a general level car parking is not good; trying to get through on the phones is hard work, getting a timely appt does not happen. On specifics they will not do home visits, my mother has been ill for some years now and has no transport of her own yet she has been expected to make her own way to the practice rather than a doctor coming out to her. On all occasions during this time every request for a doctor to visit her has been declined the last occasion she made her own way (walked) to be sen by a nurse practitioner who told her to go home and take some tablets. That night she used her lifeline to get an ambulance who rushed her to hospital where they diagnosed double pneumonia. Following her discharge no attempt was made by her practice to check on her well being despite them being sent the notes from the hospital which would have detailed the issues she had. Sadly a few weeks later she again called an ambulance and was taken to hospital where they found that the double demoniac had returned. Had her GP/practice taken any interest in her after the first discharge they might have been able to prevent the re-occurrence, needles to say again after the second discharge no contact was made. Having moved from the area the difference in the support provided by her new practice is immense, despite having only joined the new practice a week or so previously when they were called re her condition they came out the same day and did a further visit the following day and arranged for a physio to visit her to help with her condition which they did within two days and are continuing to support her. Needles to say nothing like this was provided by her previous practice One could question the work ethics of this surgery but this should be left to the professionals who I assume carry out reviews periodically to ensure that NHS money is being well spent and that they are delivering a good service. As a user albeit by proxy I would strongly suggest that they do need to be looked at

A very good GP practice. Plenty of doctors available so providing you don't need to see anyone…read morespecific you won't have to wait too long to get an appointment. In my experience the doctors are sympathetic and have time to listen. Plenty of clinics available e.g. diabetic, anti-natal etc. They also offer acupuncture on the NHS (I've used it a couple of times for pain relief when nothing else worked). They have recently introduced the facility to order repeat prescriptions online via their website - a fantastic idea in my opinion because the prescription telephone line was always busy. The only negative I would give is that the telephone line is always busy when trying to book an appointment. If they offered a facility to book appointments online (as some practices already do) I would give them 5 stars.

The most amazing, understanding doctor ever. a real sweetie hence the huge wait for an appointment…read morewith him.

the best!!!!read more

Good doctor, has a good sense of humor and a good listener. Normally spot with a diagnosis and…read morealways helpful.

The doctors here go by the names of Bowen, Rees, Lane, Scolding and Davies. The area covered by the…read morepractice includes Roath, Penylan, Llanedeyrn, Lisvane, Llanishen, Cathays, Pentwyn, Birchgrove, Heath and Cyncoed. You can make an appointment to see a doctor. Or a nurse. To make an appointment telephone 029 2048 8299 during opening hours, or call in personally at reception. They offer a range of services over and above General Medical Services, including Maternity Medical Services (Antenatal, Post Natal), Child Health Surveillance (which sounds a lot more sinister than it actually is), Baby and Childhood Immunisation Clinics and more. The building has access, through the car park at the rear, for disabled patients.

It is for the use of little; local companies like this one as to why we need the help of websites…read morelike yelp to tell us all about a place, locally from a personal perspective. I say this because I have found it hard myself when I've been trying look up certain companies information and details about the place and to have a good photograph on hand to know what the company looks like. So it is great to have people like us going out and about experiencing places like this surgery. Or by simply taking a trip down memory lane; by writing about where we have been in the past. This surgery is a small place where it has a reception desk and a waiting room for you to wait and here your name be called for a doctor's appointment. Swine Flu Vaccinations are taken place here at this surgery now. This is particularly for those people who are 65 years of age or older and women who are pregnant. You need to go to the surgery to make an urgent appointment. The building has access for disabled patients, but be aware that this is located through their car park at the rear. All records for every individual are kept confidential and this company is a part of the NHS. I recommend this place to all locals to use as the staff are very caring and kind.

All Kings Road surgeries are booked by an appointment-only system. The earlier half of the morning…read more surgery has routine appointments bookable in advance, the latter half of the morning surgery has appointments bookable on the day. The earlier half of the afternoon surgery are bookable on the day. The latter half of the afternoon surgery has routine appointments bookable in advance. Patients will need to contact the surgery early in the morning for a "book on the day" appointment. This can be done over the telephone or in person at reception (the phone lines are open at 8.30am). If you are too ill to get to the surgery and you require a visit at home you can call the surgery before 10.30am and see if a doctor is available. BONUS: Acupuncture appointments are available with Dr Glascoe during routine surgeries for acupuncture treatment, for registered and non-registered patients.

A great doctor's surgery. There are 4 doctors in the practice and they are all knowledgeable,…read morefriendly people. As is the case with most practices, there is a wait for a routine appointment -about 2-3 weeks last time I tried to see my doctor, although it is quicker if you just see the next available doctor. Emergency appointments are available the same day if you ring and book it early enough. There is a self checking in system which helps cut down the time of waiting for an available receptionist. Patients are notified that they are to go to the doctors room by a LCD display so you can just sit there waiting for your turn. Sometimes the appointments can be a little delayed, the most I've had to wait is about an hour past my allotted time but this was due to an earlier emergency. Repeat prescriptions can be ordered in person or over the phone and sent straight through to the pharmacy next door, this usually takes a couple of days. Midwives and health visitors are usually very good. The HV's run free classes on baby massage which is a very nice way to interact with your new baby. All in all very good all round doctor's surgery. Deducted one star for the delay in getting routine appointments.

I was due an annual blood test in march. Routine but important nevertheless. we are now the end of…read moreJuly, and despite repeated requests I'm still waiting! If I had the right equipment I'd do my own and send it off! Apalling.

For the last 2 out of three months the medication I rely on to stop my heart going excessively fast…read moreand landing me in hospital, has not been available at my pharmacy because the prescription was not sent in time. Though staff at the surgery apologised, I have not been given any information on why this was happening, and what steps are being taken to prevent it happening again. I feel I cannot trust the staff, including the doctors, to do what I need. I have now raised this in a formal complaint. The anxiety produced from not being able to rely on getting my tablets in time is phenomenal and if I am ever ill as a result of not getting this medication I will take legal action. This GP practice is a shambles.