Sent my wife in to have her hair dyed as a surprise bc of how great she is and all she does…read more Unfortunately, my gift to her was ruined. I would think again about using Rebecca. My wife came home crying, went to Sally's to buy color and try to fix her hair color and wears it in a pony tail bc of how bad the cut is.

Not a big spa goer but was told by the wife I needed some manscaping done and Sara was…read moreunderstanding and accommodating of an old guys fear of this process. Fast simple and relatively painless waxing that got the job done. She is awesome and over the top!

Alena does and excellent job. I the have followed her for ten years. She takes such excellent…read morecare of my nails. Look at my nails she did six weeks ago. They still look beautiful.

The upgraded pedicure was fabulous. Took just the right amount of time and attention for each part…read moreof the service. Everyone is friendly and the salon is well kept.

"OH, Its' Only Hair! - It will grow." said the "very experienced stylist"…read more.. "Hey! It's ALMOST what you asked for", said the salon manager... "And now I have to wear a HAT", said the unhappy client.... When I got home, looked at what was left of my hair and went into shock, I contacted the salon to get help styling the mess I was left with. "Sure, come in to see the same stylist". No way I was getting in her chair again. Then I dropped in + asked the owner, she didn't have time, so I messaged to take her up on the offer to show me a way to style it. She then changed her mind and decided it would be an additional charge. Nice. Don't you love it when the stylist you paid to do your hair reassures you that "Its' Only Hair! - It will grow."

Thank you! You are my new favorite!!! Cute shop and sweet that it is family run. Will be back.read more

Best haircut and color in 20'years! Just moved to Fernandina…read moreBeach Tried a new stylist - she has been working there more than 20 years. She is from Mexico City

Walked in. Sign said walk in welcome. Three people working. Stood at desk for 5 minutes; no…read morewelcome, no we'll be right with you... just ignored. Walked right back out!

So I was doing some researching about dermaplaning and I knew I wanted to have this procedure so…read morethat my skin would be silky smooth for my daughter wedding. When I called here I spoke with Billie Jo and she totally explained how the service worked with the skin removing all of the dull skin and the peach fuzz hair so that you skin will glow and make up will go on flawlessly with no down time. After speaking with Billie Jo I was more than confident that I wanted her to handle this for me. Considering a blade is involved you better trust the person that is working on your skin. When I arrived at the salon Billie Jo was very welcoming and walked me back to the room to fill out a few forms. After the paperwork, I got under the comfy blanket and Billie Jo started working her magic. I was thinking that I am a good exfoliator so the whole part about getting alot of dead skin off of my face would not happen but I was wrong. Billie Jo removed quite a bit of dead skin and all of the peach fuzz. There was an addition enzyme treatment which was also very nice and smelled wonderful. After the procedure was finished she said just stay laying for a minute and take your time getting up....I'm thinking....getting up, who wants to get up. This place is absolutely awesome and Billie Jo is such a sweetheart. If you make an appointment with her you will love her.

I have been with Susan for over a year - she is fantastic!…read more I have been extremely satisfied with her professionalism, knowledge and her services. The results have been impressive. I have already recommended her to friends and family, and they too think she is wonderful. She rates 5 stars for excellence in service and obviously, I highly recommend her! Dave S. Fernandina Beach, FL

Make sure to pre book! You don't want to be stuck without lushes lashes! The place is very clean,…read morequaint, and quiet. I've fallen asleep while getting services a few times. It may be the tranquillity of the spa music!

Brandi does amazing job applying eyelash extensions. They look perfect as if they were your own…read more I hight recommend Brandi and business.

When I first arrived there was actually no one in the salon they where all in a back room. I wanted…read morepink streaks in my hair and I didn't know till after it was in my hair that it was temporary. I was wanting permanent so it will still be there for pictures 3 weeks later, it had mostly faded. She did do a good job on covering my gray hair for over $200 I wasn't impressed though.

I don't leave bad reviews. Ever. But when it comes to someone's hard earned dollar, then I have…read moresomething to say. I would give no stars if I could. I showed up to my appt a few minutes earlier and the reception said my stylist still was on her way. I thought hm. Ok. We all have rough mornings. It was only a few minutes past my appt that I went back to my chair. I showed the stylist pictures of what I wanted. She went back mixed up color and on the appt went. The stylist was sweet and conversation was nice. The whole salon had a whole "Steel Magnolias" vibe and I loved it. While she was sweet and the salon was nice, the customer service and work was terrible. I mentioned I have a lot of hair when she mixed color. It seemed disregarded and she went back to mix color 3-4x. I could feel the color on my neck and forehead and she left it as a last priority to clean it off. Another stylist mentioned I had color on me. And lent her color remover for me. 3 days later and I still have color on my neck and behind my ears even after using hair color remover from Sally's. When my color set she left and didn't say how long I would be there for, ask if I needed anything, etc. For a Saturday of relaxing that I either don't have the time for or can't afford, this isn't the service I'm looking for. Once she was told her next client was waiting (she was still blow drying me) she really started moving quickly and sloppily. She kept throwing her materials down so much, I was worried my iPad would get thrown in the process off of her work bench. I wondered when she would address her next client knowing we still needed to discuss my halo hair piece and she said she wanted to revisit my cut once it was dry. Well, the salon doesn't do halos unlike as mentioned online, so we talked about doing that at another time. She said something about installing it for free...but it's just a wire piece you wear. She never revisited my cut. I Wondered why she kept me away from the mirror and once I left, I figured it out. She did a Shoddy job. I've have had better experiences at beauty schools. I've lived in 2 countries, 9 states...so I have to try a lot of new places...and this was by far the worst. In the salon, I thought I liked it. I was very surprised at the contrast of colors but didn't want to hurt her feelings. It wasn't what I asked for, but I wasn't used to it yet I thought. She said she would contact me personally that day about the halo (she never did) and never booked my next appt. she knew her work was terrible... How could she not... she didn't even take an after photo despite taking a before...Once I got home, I realized my hair was ruined. It took all weekend, and nearly as much as I paid for the original appt to fix my hair ($185 with tip). I should have reached out and voiced my opinion despite my feelings of not wanting her to touch my hair again. My lesson I learned is: if you're not happy, go back and tell them. And stay far far away from Madison at Rustique. However if you need hair help... I highly recommend the ladies at Sally's. They won't rob you of your money. I write this hoping someone with less money, time, and a supportive partner can avoid this whole mess.

My son was just there and got a horrible haircut. Sideburns were cut down to nothing with a big…read moreledge of hair, same with the whole back. Neck was razored but not shaved. Long hair was left at and behind the ears. Thank goodness his hair grows fast.

Our original favorite stylist relocated to this salon a few months ago…read more It's a smaller salon with about four stations and a semi private station in the back. There is one station available for manicures & pedicures. The salon is somewhat small and almost cramped, should they grow any larger. Its clean and organized as well as space permits. It seems that each stylist is responsible for greeting their own clients. Walk in guests may be overlooked in less you get the attention of stylist nearby. The front area has seating & look books available also, They have several styles & colors of wigs available. Occasionally there are gift boxes & products placed for purchase. These stylists seem to have various hours & appear to work only by appointment.