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    Brows by Bethany

    5.0 (1 review)

    By appointment only

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    Services - Brows by Bethany

    Blemish camouflage

    Permanent makeup consultation

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    1 year ago

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    The Lash Lounge

    The Lash Lounge

    4.0(31 reviews)
    13.9 mi

    The staff was friendly and helpful. Olivia was amazing! She walked me through each step and I was…read moreso relaxed I could have fallen asleep. I love the look of the last lift!

    The most unprofessional salon I have ever had to deal with. I received exactly one email after…read morebooking my appointment and never received a call or text message for confirmation or any additional information. The day of my appointment came -- one day prior to my 10-day vacation, mind you -- and no one answered the phone at the office. I called when the salon was supposedly open, so I ended up leaving a voicemail, which no one returned. After the call, I received an AI message asking how they could help me, and I replied, "I want to confirm my appointment for today." The operator replied with my appointment details and asked me to confirm if that was the correct appointment. I answered "yes," and it replied that my appointment had been confirmed. Almost two hours passed. I was five minutes from the salon and called because I ran into traffic and was worried I would be late. Well, it turns out I had no appointment because my supposed lash tech no longer works there, and no one bothered to inform me via email, call, or message. I asked if I could be seen by anyone else, and they said no. And to top it all off, when I asked why I wasn't informed earlier so I didn't have to drive all the way to the salon, the lady said, "Yeah, that's my fault. I was running late to work today." Disappointment is an understatement. Horrible customer service. All in all, I am grateful I didn't give them my money.

    Photos
    The Lash Lounge
    The Lash Lounge - Eye lashes

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    The Lash Lounge - WINTER125 Promotion

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    WINTER125 Promotion

    Brows by Bethany - permanentmakeup - Updated August 2026

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