Aileen is very personal and professional. She will snatch your eyebrows meaning they will be gorgeous when her work is done.

So I am very saddened I have to update my review. I have also written an complaint with the Cosmetology board as well. Aileen has refused to give me an refund and correct her work (without additional charge). I have posted the conversation between Aileen and I as well as pictures. Long story short: I scheduled with Aileen for touch up on my eyebrows to make them DARKER MORE BO $195 (2 HOURS) I was coming from San Francisco which would be an 1hour 15min drive. In the middle of driving to get to the appointment she calls me and ask if I can reschedule my appointment suggest I go to the mall or dinner until 6pm because she had an family emergency and double booked, I told her no as I have children and my sitter is only able to stay until 5pm. I admit I got to my appointment 15 minutes late due to traffic and getting lost she had to give me directions by phone as my gps wasn't working properly. I go in she seated me (NEVER MENTIONED TIME) she numbed me/got set up with equipment (10 minutes )and proceeded to work on my eyebrows. (20 minutes)Her next appointment literally walks in while I'm getting my eyebrows done and she begins to start rushing and literally 5 minutes of them waiting she says "i'm finishing up now" to the lady waiting! I'm thinking whoa what it's only been 20 minutes she can't possibly be done the website says 2HOURS ! I get up and look at the work and I tell her it looks really light and she says to wait till it heals to see the outcome. I'm not a professional so I trust her judgment and thank her for her service TIP and leave ! So 7 days go by it has now healed and I send her pictures that my eyebrows are noticeably light and dark in a lot of spots making it look strange. She says wait 2 weeks until it fully heals (before I left the shop she said 7 days). I wait the two weeks and she ignores my texts messages!? Finally I text again with pictures and she responds saying her daughter has Covid and to wait another 2 weeks I'm sympathetic so I understand and I do so ! Again I text her two weeks later ! No reply so now I'm frustrated and tired of being put off ! So I text her with a little more frustration in my text tone...she responds to that with an attitude so now at this point I'm sick of her bull crap and tell her I want a refund because she rushed and because she worked on my eyebrows for only 20 minutes!!! I told her her website say 2HOURS so why did she only give me 20 minute work !! Her excuse was I was late ! I told her if that's the case I still should've been in your chair for 1 hour and 40 minutes it's ridiculous to take my money knowing you rushed and did a bs job ! The convo speaks alot about her character and I would not recommend. I was so hurt honestly because I love her work and she does amazing job, I really wanted her to take responsibility for her carelessness and correct it ! It's was never about money just integrity THE MESSAGES SPEAK FOR THEMSELVES ! read more

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IT'S NOT JUST FOR WOMEN. Men can rock it too! Ailes did an awesome job with my eyebrows. I'll be back for a retouch soon. Check it out, and stop being patchy and messy on the brows. It's the crown of what that gazes into the soul. :-) read more

Brows by Aileen - Brows for men. Check out Brows by Aileen. - Permanent Makeup Near Me

Ailes is awesome! I recommend her if you need your eyebrows done. She is super friendly and easy to talk to. Once I walked into the salon she already made me feel comfortable. It has been a little over 3 weeks since I had my first appointment and I have received so many compliments on my brows. I hated filling them in because it took forever to get them the way I wanted. It's a nice feeling waking up in the morning and knowing you don't have to do your brows! It saves so much time getting ready. The process can be a little painful in some areas but the lidocaine cream Ailes puts on helps. She also gives you time to rest if you need it. Book your appointment with her now! read more

Brows by Aileen - post 3 days - Permanent Makeup Near Me

If you have been contemplating on getting your brows done like I have for the past 2 years, THINK NO MORE! I highly recommend you reach out to Aileen and set up your appointment to get them brows on fleek giiiirl! No consultation needed! I have never been really good at putting make up on and filling in my brows were always so sad! BUT NOT ANYMORE! I wake up with beautiful brows! Aileen was very kind and attentive. During the process she would constantly ask me if I was okay or if I felt any pain. She didn't rush, gave me undivided attention and most of all made me feel super comfortable. It was like I was just kickin it with my homegirl. Thank you so much, Aileen! read more

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Just got my eyebrows done today. I had recently gotten them done back in May by someone else and was so saddened by how they came out. The color was ashy, the shapes didn't match especially the extra "dip" near my eye on the left brow. I figured this was as good as it gets since I had gone to the same lady two times before that. So I gave up and continued filling in my brows with powder. After being disappointed each morning looking at my brows, I decided to go on yelp and found Aileen with an abundance of beautiful brows done by her. Even right after today's session, I didn't leave with super thick black blocks which I thought was just a normal part of the process. She took her time and made any adjustments I wanted. She made sure I didn't feel any pain during the process. I am beyond happy and so thankful that she gave me a gorgeous brow shape that I could not have done myself. She is worth it!! read more

Brows by Aileen - Permanent Makeup Near Me

My brows were a game changer! So many people, and so many compliments. I never knew brows can change a person's face. She's so professional and such a beautiful person inside and out. Love her! You will not be disappointed of her craft. Book appointment now. read more

From beginning to end, I can't be anymore happy with my brows done by Aileen! She was very professional. She was very easy to talk to and explained everything in detail. She's super sweet and really friendly. I previously had my brows done a little over a year ago by a different super known artist and I was very unhappy with the results. Once I seen Aileen's work I was so impressed I just had to make an appointment with her and I'm so happy I did. She took my brows from sisters to twins!! She corrected my uneven brows, helped matched them and listened to every detail. The entire appointment she took her time, and definitely will make you feel very comfortable. She's so talented I would recommend her to everyone. Especially to the girls that are frustrated with doing their brows everyday! Someone like me who use to take about 20-40mins just to do my brows; I really appreciate Aileen for making them so amazing!!! read more

Brows by Aileen - Permanent Makeup Near Me

I went to my six month follow up appointment. The studio is cute and clean. I was so happy with the initial results, that I didn't want to miss my touch up, to keep the Ombre brows going. I took care of them as instructed. Again, perfect color, shape and evenness. Thank you for your fine work. It means so much to be ready to go and feeling great. read more

Aileen is the BROW GODDESS. I contacted her for a microblading cover-up & recently came in for my 6-week touch up. Aileen was professional and personable. She shaped my brows perfectly... mind you, my brows are hard to shape! It feels so good because I save so much time in the morning. I absolutely love my ombré brows! I'll be seeing her annually for routine brow care. Highly recommended, Thank you Aileen! read more

Brows by Aileen - Ombré brows after 6-week touch up. Messy hair, don't care. No make up, just brows. :) - Permanent Makeup Near Me

I got my eyebrows microbladed 5 months ago. I did not like the way it turned out. I saw Aileen's work through her Instagram and the shapes that she did on her clients caught my eye. I just had to inquire! I'm glad that I did. She covered up my microblading well which I know is hard to do. She was very patient with my eyebrows and I'm very thankful for that. It has been one week since I had them done with her and I maintained them well. Used the a&d ointment, didn't over wet the brows. Cleaned around it. went through the peeling stage and the shape is still great.. I can't wait for my touch up. Thank you Ailes! read more

I was really nervous on getting my eyebrows tattooed but have been thinking about getting them done, I was ailes' first client ever & she did such an awesome job! Ailes is amazing , I recommend everyone to go to her ! She takes care of her clients really well, I am so so pleased with my eyebrows , You won't regret it !! read more

Brows by Aileen - Permanent Makeup Near Me

Once I seen Aileen work done with a couple of buddies, I was highly impressed with her work. I knew I had to make an appt cause I always struggled with filling in my brows and would spend some time on them while getting ready. Aileen is a very down to earth person and has a lot of passions with what she does. And, she takes her time. I really appreciate that. I can't be anymore happy with my Ombré powder brow. Highly recommended, thank you Aileen!! read more

Brows by Aileen - Permanent Makeup Near Me

AMAZING. Someone who actually knows what they're doing. Aileen definitely is one of the bests out there! I'm VERY skeptical about anyone even touching my face, let alone do my eyebrows. She made me feel comfortable from the beginning til the end. She takes integrity in her work and makes sure it comes out perfect. It was such an easy process. Lead me through the details of what she was doing and making sure I was okay throughout the process. I love her! She's so kind and hilarious. We laughed the whole time. I felt like she was one of my girls I can just talk to and be comfortable around. Time definitely flew by on my appointment. I HIGHLY recommend Aileen to anyone who's thinking of getting their eyebrows done. It definitely makes my daily routine so much easier and I can't thank you Aileen enough for her beautiful work. Love this girl! read more

This girl is truly an artist!! I absolutely love my brows and get compliments on how good they look all the time!! My eyebrows look so natural and it is truly the best investment in myself that i've made! She takes her time and matched the color and shape of my brows to my skin tone and shape of my face. She's very professional and clean and just a nice person!!! Thanks Brows by Ailes for your amazing gift! If you want beautiful natural brows you should make an appointment with this girl! You won't regret it!!! read more

Brows by Aileen - Before - Permanent Makeup Near Me

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First off, let me say that I am extremely picky and careful when it comes til do anything in my face, especially permanent make- up. But Aileen is truly the master of the craft!!! She was very professional!! Also, I was absolutely amazed and delighted at her attention to detail. She took her time working with me. I never felt rushed. She checked and doubled-checked the measurements to ensure my brows were even, that the brow length was correct for my face type and that they were arched correctly. She thoroughly explained each procedure to me prior to starting it and answered any questions that I had. I am beyond happy with my eyebrows, Aileen is very very meticulous with her job, I totally recommend her. Thank you Aileen and I will see you in six weeks!!! read more

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I came to Ailes with very thin, translucent, and thinning brows I left with a full glam ombré Microbladed brows slayed to perfection!! Not only do my brows look amazing but Ailes has wonderful bedside manor & made sure I was comfortable during the whole session. I highly recommend her & look forward to my six week touch up! read more

Brows by Aileen - Permanent Makeup Near Me

As I was looking up yelp reviews for brows I came across Aileen's positive reviews and knew she was the one. She did an AMAZING job and she made the process so easy to go through. She's very personable and explained everything in detail. Love, love, love my brows! read more

Brows by Aileen - Permanent Makeup Near Me

I would give her 6 stars if I could! This girl is super talented! Aileen is kind and friendly. She made me feel really comfortable and told me she would not do the permanent procedure until I was 100% happy with the shape. And she nailed it! I've got so many compliments already and they're not even healed yet! She put some numbing cream before staring, and to be honest, I could've fall asleep while she was working. I will definitely recommend her! read more

Aileen is AMAZING! She's truly an expert at what she does. Very professional and very knowledgeable I went to her for a color correction. She told me I may need 2-3 sessions to get to the color I want. After two sessions, I am totally happy with the color and shape of my brows! Thank you, Aileen! read more

I absolutely love Ailes and her work! I get my lashes done with her and let me tell you it's amazing. Booking is easy and she answers questions in a timely manner and can work as much as she can w your schedule which is convenient. I'm always happy with the results, she caters to my style and liking. During covid, she has made appropriate adjustments in her studio which is super reassuring to me because that is very important in my opinion. She makes your experience super comfortable and makes great conversation during your time together. Check her out you guys!!! I have yet to get my brows done, but when I do, i'm going w Ailes! Book now because i got the confidence i needed back after getting my lashes done! read more

I kept going back and forth with the decision to get my eyebrows done. Aileen made sure I understood the process every step of the way. I'm very satisfied with my decision and her customer service is phenomenal. I am telling everyone about her business read more

Don't even know where to start... I was scared to have anyone work on my not close to perfect brows. I messaged Aileen for weeks with all sort of questions. She was sweet and since the beginning very informative. During the consultation she made me feel assured that my brows would look great. During the process she kept checking on my pain tolerance and asked kept checking on me. I can only say great things about her... the week after she had worked on my eyebrows she constantly checked on me and the healing process. I know I made the right decision. read more

Wow! I just have to say, I'm beyond obsessed! Aileen has far surpassed my expectations. I've never been able to draw and shape my brows this way before and now I can save so much time filling them in the morning. I'm so grateful for her everyday! Do yourself a favor and save some time! You will not regret it read more

Omg I cant say enough about Aileen's work. I had my best friend and my mom go to her for their brows cause they needed some help with them. My friend is a new mom with 3 kids under 5 and has no time to do her brows and now she can just get up and go. She made them so natural and fits her face so beautifully. My mom had some previous work done that was horrible and uneven. Aileen was able to correct the shape, color and size of her brows. My mom looks 10 years younger! read more

Before I came to Aileen, I spent 15/20 mins. everyday doing my eyebrows and making sure they are symmetrical (as much as possible). One day I saw that one of my sister's besties had her eyebrows done by Aileen. After seeing her eyebrows, I wanted mine done as well by Aileen. I contacted her and she was so sweet and very accommodating! She met me in San Ramon so I would not have to travel from San Jose to Benicia on a weekday morning. We instantly had a great rapport and we had a nice chat while she worked on my eye brows. She's very clean, meticulous, detailed and organized. She takes her time to ensure that your eye brows are filled in appropriately and the pain is minimized as much as possible, but the pain is very tolerable. She is a wonderful artist that is conscientious towards the needs of her clients. I highly recommend her; you will not be disappointed! read more

Brows by Aileen - Having my eye brows done by Aileen is one of my best decisions, ever! Aileen is truly an amazing artist and wonderful person! - Permanent Makeup Near Me

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I'm so glad she convinced me too get this done! Takes at least 15 minutes less to get ready every morning. I totally recommend Aileen! Go see her! I love how my eye brows!!! read more

I just had my retouch today and I love my flawless eyebrows done by aileen. She is nice and sweet always asking if you're in pain. She's very thorough and she's taking her time to make your eyebrows perfect. I highly recommended her to do your brows. Thank you so much girl you're awesome! read more

Where do I even begin! First off Aileen is ABSOLUTELY amazing! From the moment I contacted her she responded immediately. She walked me through the whole process we stayed in contact via text/social media up until my appointment date 6-23-18. When I arrived she greeted me with open arms! She went over step by step of process and she work her magic to get the perfect shape and color to make my everyday lifestyle. The appointment took 3 hours and the whole entire time we chatted as if we were long last sisters. She made sure I was comfortable through out and to always tell me what exactly what process she was doing to keep me in loop. She takes care of her clients as if she was the client getting them done and really is a perfectionist. When doing a semi permanent makeup you want to feel confident in the person you choose since there isn't any take backs. I promise you if you decide to chose Aileen you won't be disappointed a true talented artist! Thank you thank you Aileen read more

Brows by Aileen - Permanent Makeup Near Me

All I can say is.. AMAZING! Thank you Ailes for doing such an amazing job on my brows. If you're looking to get your eyebrows microshaded, Ailes is you girl for sure. She takes her time & explains every single detail of what she's about to do before even doing it. As far as pain level goes, Ailes has light hands so it was very tolerable. I think I even fell asleep for a few minutes, that's how much it didn't hurt. Again, Ailes thank you for giving me some amazing brows! read more

I am so glad that I saw Aileen's work on a Facebook friends beautiful brows. I decided to give her a call and make an appointment. I've had my brows microbladed before and it was painful so I was a bit nervous about getting them done again. Aileen's technique was not bad at all and the pain was very minimal. I'm so happy with the results and can't wait for the follow up appointment soon. :) read more

If your looking for someone to do your eyebrows, you found the place. Down to earth artist that is truly talented. Thanks girl for hooking my eyebrows up this morning, truly happy with the outcome. read more

If I could give 10 stars I would!! Seriously!! I was a bit worried at first but i'm super happy with how it came out. I've had so many compliments on my brows. It's been a game changer every morning knowing I have one less step in my routine lol. There aren't enough words to express how grateful I am to Ms. Aileen. She knows what she is doing, she was so patient to make sure the shape of my brows were even. She was amazing!! read more

Aileen is a very sweet woman with a talent of gold. She takes her time getting to know her clients as well as taking her time to make sure that the eyebrows come out magnificent. I am very pleased with my eyebrows. Before my eyebrows look like they were murdered she gave them a second life.lol I would recommend her to whoever is in need of some awesome eyebrows. read more

Aileen is a sweetheart, professional warm and friendly. My brows look absolutely AMAZING!!!!!!!

Before I met Aileen I got my eyebrows done somewhere else the year before, and was truly unhappy! After the reviews I read on Aileen I reached out to her and let me tell you she is incredibly sweet and humble. She makes you feel like you've known her a long time. But most importantly she gave me the perfect eye brows for my face. I've never been happier and I get nothing but compliments. She is AMAZING at what she does! Please don't go anywhere else but her! I wish I could give her 10 stars instead of five, that's how happy I'am. I have never been more in love with my face now with the eyebrows she gave me!!! Thank you Aileen!! Girl your the BEST!!!! read more

Oh my,how amazing this woman is!! She is so skillful at what she does and she takes the time to get to know her clients. I wish i could give her 10 stars because she is absolutely talented, i am very very happy with my results read more

I recently had my eyebrows microbladed and was not please. After speaking with Aileen, she was able to fix my eyebrows. I am completely happy about the correction. Aileen was very professional and on top of that she is meticulous and a perfectionist about her work. She takes her time and makes sure you are please prior to completion. I would recommend her to any friend or family member. read more

Aileen is awesome! I had my brows done by her a few weeks ago and I couldn't be more content. After years of contemplating about if, when, and with whom I should get my brows done by..I made the conscious decision after seeing her work on my sister in law and some of our other family members. Right when I met her she was super friendly, very professional, and her work space is very clean. Once she got started with me, she made me feel really comfortable and ensured I was not in pain by placing the lidocaine ointment. My appointment lasted about 3 hours total and once I left I was very pleased with the results. While waiting for my brows to completely heal, I was dreading the "ugly phase" where they start to peel, but surprisingly enough I didn't go through that phase. I'm sure they peeled but I barely noticed it. All I noticed were my brows getting lighter. This procedure has saved me so much time when getting ready. I can't believe I don't have to fill in my brows anymore. If you or anyone you know is interested in getting brows done, I highly recommend Aileen. She has met and exceeded all expectations. Aileen does not disappoint! read more

Let me start off by saying that I am total eyebrow freak. If I am picky about anything it's by brows. There is only one person I let wax my brows every 3-4 months and the rest of the time I only trust myself to maintain it. Ombré brows is something that I've been wanting to do for a while, but was scared pull the trigger. After much hesitation, I decided to go with Aileen. Let me say that it's sooo worth it. She listens to what you want and takes her time! I already had pretty good brows, but if you want to really perfect the shape Aileen is your girl. She totally makes you comfortable and listens to what you want your brow shape to be. Very happy with her work! read more