I reserved my unit online! I was emailed and called by the facility to make sure everything was…read moregood to go! Went in the next day and the process was so easy! A few E signatures and that was it! The woman, Paige I believe, was nice, thorough, and made the process painless. At the end she made sure my code worked and showed me to my unit. I would suggest this facility if asked!

Great customer service. I was in a rush that morning and the woman at the desk surely gpt me in and…read moreout painless as possible. Look forward to doin buisness here.

Just about any time you go to wash your vehicle you are taking a chance if the equipment is…read moreworking. The last two times I have been there the spot free rinse hasn't worked.

Really not worth the money. The same dirt is on after the wash as before the wash…read more Since there really is no competition around, they get away with substandard equipment. Better to go into a bay, feed quarters into the machine, and wash it yourself.

Close to Fort Irwin Base...24-hour access which is great! You will need to rent through Area…read moreRentals (760) 256-1001 since there is no office on-site.

Just started using the place last week, I think it's reasonably priced and it has 24-hour gate…read moreaccess and most of the self-storage places have limited hours. That's about as good as it gets. So storing furniture would probably not be advised, but boxes and files and stuff like that is fine.

This U-Haul seriously changed the way we viewed the company. Back in May (2019 so just two months…read moreago) Matthew and an older caucasian man helped us with a bit of a problem. We were on our way to Las Vegas when one of our two cars stopped working while driving and hauling the one-bedroom trailer from U-Haul. We ended up having to stay the night in Barstow at the Motel 6. It was a disaster. The car could only be driven for distances shorter than 5 minutes and that wasn't a lot of time. The next morning (the day AFTER we were actually supposed to move into our new place) we stopped at an auto parts store and then after no luck we decided to just go to a U-Haul to rent a truck and car mount. When I walked into this location and told the gentleman what I needed he immediately started away at the transaction. But after making conversation and telling him how we currently have a U-Haul trailer and our car broke down he took a minute to go above and beyond. He then was able to get us on the road safely with exactly what we wanted but for MUCH less than we were prepared to pay for. Even the two men's help through the entire process of transferring vehicles was beyond helpful. This left us knowing that U-Haul would be the only moving company we have confidence in for the rest of our lives. Thanks Matthew and friend!

1 star because it is advertised that the cost / mile is $.99 yet you charged me $1.29. Then your…read morewebsite says it's "supply and demand"...wtf is that all about? Would have been a 4-5 star experience since your employees , for the most part , were pretty good...but that is just ridiculous to gouge people for no reason. Change your website or put something on there saying "we do what we want"

All our stuff was stolen out of our unit. we asked on the last day paid if they would pro rate…read more every thing was out except a few items. they said no that we would have to pay for a full month for an empty unit. the lock they sold us they said was safe. i found out on youtube how easy it was to pick. their ad says "24 hour video surveillance". we were told we would have to get a court order to view the video recordings. i asked who owned the property. again they told me i would that i would have to get a court order to get that information. don't rent here unless you don't care about your stuff. check out the stuff about picking locks on youtube..

Can never get anyone to call back when you leave a message inquiring about renting g a storage…read moreunit. Terrible customer service. Don't waste your time.

Great experience using this locally owned family business for our recent move. All three movers…read morewere extremely professional, careful with our belongings and stuck with the promised timeline. They carefully wrapped up our furniture and other belongings and took care with loading, unloading and placing our items where we desired.