Steve Brown arrived on time and was able to quickly diagnose the problem with my grandfather clock. He took care of it completely and the cost was reasonable . He's knowledgeable about clocks and I would highly recommend him to repair clocks. read more

I carried a clock in the needed a new set of works. The owner, Steve Brown, explained what my clock needed and told me what the process would be. He was knowledgeable, professional and friendly. When the clock was repaired he called to let me know (sooner than had been estimated). The clock runs great and I could not be happier with the results, the service, or any part of this transaction. I highly recommend Brown's Clock Shop for the friendly, professional service he provides as well as being an outstanding clock repair person. read more

I am a business owner and I was appalled at the incident I had at tis clock shop. I bought a chime clock 6 days ago and went to return it today because they were closed during the holidays. The plump man said they dd not take returns, I looked around and there was nothing that indicated this. I had my receipt and the clock was intact and here's the kicker-I told him I wanted to buy a more expensive clock and he still denied the return! He may know what he's doing when he winds a clock but he seems cookooo not taking more money and not exchanging a clock in order to help a new customer who wants to buy a more expensive piece. I'm sure he is good at fixing clocks but this is bad business practice. GO ELSEWHERE, especially if you aren't the sort who has a Chevy with a "Don't Tread on me sticker." read more

Steve Brown is a clock Wizard!!! He replaced the motor to a clock we received as a wedding gift and he finished under budget and delivered it faster than promised. Highly recommend his services to anyone in need. read more

I'm afraid Brown's did not provide satisfaction. The service provider came unprepared with even the most basic supplies. He borrowed the supplies we had and had to return more than once with other supplies. He solved part of the problem but not all of it. When I politely suggested he had not done what he has promised, he became defensive and would not do anything further. I cannot recommend Brown's. read more

Holy Smokes.....can't be that hard to tweak a Grandfather Clock... at least that's what I thought in my drunken state. Steve Brown to the rescue ! Steve was right on time, had me up and running and gonging in 15 minutes plus I had a coupon from the N&O that saved me $10 bucks. It's so wonderful when folks know what they're doing ! read more

Steve Brown was very punctual and friendly. He was knowledgeable, not only about our clock, but about the American clock industry as well. He was very interesting, and very thorough. Best of all, Our big old grandfather clock is now running again in our Foyer! read more

This is the second 100+ year-old mantle clock that we've had repaired here. I highly recommend Brown's Clock shop. Steve Brown knew the history behind both clocks. He really knows what he is doing. read more

I brought a wall clock into Brown's awhile back, not knowing really anything about it except that it's been in my girlfriend's family for a long time, and she wanted to see it working again. All I did was lay it on the counter, and the clerk knew everything about it! He let me know it is a pretty rare, limited edition Declaration of Independence Anniversary clock that might be worth a lot of money. He also told me immediately what was most likely wrong with it and how he planned to fix it. So I was thrilled when I picked it up to see that it is now working good as new! It's keeping time and chiming every half hour now! My girlfriend and I are very grateful to Brown's Clock Shop, and I would definitely recommend this shop to anyone! read more