The staff and doctors here are wonderful. Our 2 year old son has visited this office twice now and…read moreboth have been great visits. Whomever answers the phone here is always so kind and helpful! And that is something I greatly appreciate especially in dealing with my child. I usually hate calling doctor's offices the receptionist is typically annoyed to talk to you and that's not the case here.

Dr. Jones and the whole team are attentive and always helpful. Same day l appointments are…read moretypically not a problem when sick. Kendra and the office team always return calls promptly. If there is ever a question or concern Dr. Jones does everything in her power to find the answer. Best pediatric office in St. Charles Co.

Dr. Dorfman is a wonderful pediatrician. She is kind but straightforward with our teenager. We…read morewould definitely recommend them! Just like some of the others said it is easy to get same day appointments.

I struggled finding a pediatrician that i was happy with for quite some time. We heard about Dr…read more Daniel Plax from a co-worker, and I'm so glad we found him! He actually likes kids! with all the other doctors office I had been to it seemed like they didn't like kids or enjoy their jobs. But here at there office everyone is very friendly! The nurses are great, and the doctor is amazing! he takes the time to talk to you and explain things. You can actually call for him and he will answer or call you back. I love it and plan to continue going here for a long time. oh and a extra high light, they have a sick and well side. So if your kids are just going in for a check up they dont have to be where all the sick kids have been!

We met with Dr. Plax before trusting our child to his care. Very good bedside manners. Comes from a…read morefamily of pediatricians. Seems to genuinely enjoy and care for his patients.

Dr Schalansky is part of the St Charles Pediatrics group. I have know him for 17 years....amazing…read moreand caring doctor. Very well respected

Always took time to listen to my concerns as a parent as well as the concerns of the individual she…read morewas treating. I could depend on her office for advice, even if it was advice I didn't want to hear.

EXTREMELY RUDE!!!!!! I made the choice when I gave birth to my daughter to not get the series of…read moreHep B shots at the hospital and the Mercy staff had no issues with this because they give you a form to fill out to accept the Hep B vaccine or not to. When I took my child to her 2 month check up I told Dr. Stiffelman I didn't want my daughter to get the Hep B vaccine and I had already refused it at the hospital, she slammed closed the slider that the keyboard sits on and said, " If you're going to be one of those people who don't vaccinate we can just end the appointment right now!" I couldn't believe a health care professional was speaking to me like that. She went on to say some other things and then I informed her I only was declining the Hep B due to personal preference but since she was so rude I decided to end the appointment. I will be finding both of my children a new pediatrician, some of the office staff were not friendly and she was the cherry on top! I will never recommend anyone to her or to this doctor's office!!!!! She also was touching my baby pacifier on the wrong part with Covid-19 going on that is what the tab is for!

My young kids have been going here for 2+ years now. We see Dr. Hall who is always so thorough and…read morehelpful with breastfeeding questions. We also have seen Dr. Ayer's, Dr. Raths, and the NP. We get same day appointments always, even on Saturdays or in evenings. When we weren't even patients yet, the on-call doctor on theid after hours number helped us through triple feeding my newborn and called me every few hours to check in. Love this practice!

at one of my daughters appointment, the nurse pricked my daughters hand while administering an…read moreimmunization, she did not apologize or offer to clean or dress her hand. then proceeded to avoid my daughters father an I as we left. then we got my daughters records back so we could switch drs and they have it in her records that she had a tongue tie. SHES NEVER HAD A TONGUE TIE! we were never informed of one and my daughters tongue is completely normal. there's NO reason it should be in her records. do not take your children here.

We love The Children's Clinic!…read more When we first started our search for a Pediatrician, we felt overwhelmed by the options. We were referred to Dr. Plax by 2 sets of friends. When we first called to see if he was accepting new patients, the receptionist said he would personally call us to schedule a meeting. We ended up meeting him at the clinic on a Thursday evening at 6PM. We were elated that he offered to meet us in-person before we made our decision, especially at the end of his work day. He sat with us for 20 minutes and answered all of our questions and eased our concerns. We knew after that meeting that he was definitely going to be our baby's pediatrician! His level of care and concern was something we never expected from a doctor. We were blown away! Every visit thereafter has been so great. He is a very calming doctor who eases all of our concerns and never makes us feel crazy for asking questions. He really knows his stuff. He comes from a family of pediatricians so it's apparent he has passion for what he does! We have never had any problems being seen right away when our baby has been sick which has also been very nice. I had some concerns about my baby so Dr. Plax called me to talk about it. He was then able to see us the next morning! I could go on and on about Children's Clinic and Dr. Plax's care. Highly recommend!

I switched my 12 month old to this office after having extremely long wait times at another…read morepediatrician (Dale Avenue). There was a several week period where they had to "review records" before I could schedule an appointment or bring in a sick child. The other office had already "dumped" us because the records were transferred. This left us without a pediatrician for a while, all while needing the second dose of a flu shot. This office told me to take him to the Health Department (um, first off they don't even give vaccines in the City other than Monkeypox and second, everywhere they referred me to did not do babies!) My baby was finally "accepted", after they reviewed his typical shots I guess, and we came in for an ear check. It took TWO 15 MIN calls to even make an appointment. The staff that answers the phone was very rude as well. Upon arrival, there are three doors you can use. I used the one that said "well visit" and listed ear ache. After going in, they tell me I'm in the wrong place and need to use the sick door. Ugh, then why list ear ache?? The wait time is minimal, it went very quickly, and I really liked the doctor, but the difficulty in making an appointment is something I don't want to deal with on a regular basis. It's also a HUGE office. I already transferred out.

Is this normal? I…read morewanted to find a new primary care doctor -- someone who did not also see the rest of my family and serve as a pastor on the side. I found a recommendation for a doctor two minutes from my house (YAY!) and made an initial establishing-care appointment. He spent about an hour going over my entire health history with me. Dr: What specifically brings you in today? Me: I'd like to get my vitamin D levels tested, maybe my thyroid, and find out my blood type for possible kidney donation. Dr: While kidney donation is a noble impulse, I'd like to know what your reasoning is for considering this. Me: My friend's special needs daughter is in kidney failure. Her father can't donate because of his cholesterol and we don't know if mom will be a match. Dr: I'd like you to really consider your motivation in doing this. Are you trying to fill a hole in your own life by latching into someone else's child? People can actually live for decades and have quite a good life on dialysis. Me: (stares at him) Dr: I'm not saying you shouldn't do it, I'm saying it is a very big decision, and you need to make sure you're doing it for the right reasons. Now. What is your understanding of the life-expectancy of kidney donors? Me: I'm not familiar. Dr: It's a reduction of 9 years. 9 years off your life. A decade is a large part of your life to give up, so you need to really consider that. Moving on. Do you want to have children? Me: My last long-term relationship was 7 years ago, so I've pretty much made my peace with the fact that that's not in the cards for me. Dr: I have 4 patients about your age who have gone alternative routes. Me: that's nice but I'm on a teacher's salary. Dr: One of my patients is only a cafeteria worker! She managed to have a child in her salary! Me: (Is he allowed to tell me this? And is this a pissing contest??) Dr: I'm just saying, don't make a vast life decision like this without fully considering all your options. Me: okay well to tell you the truth, I think I'd be a terrible mother. Dr: oh. Well. Okay. I don't usually find that level of self-awareness. Moving on. I see you have a tattoo. Do you plan on getting more? Me: Maybe? Dr: All right, we'll test you for hepatitis C, as well. All right, let's look at your medications. You are on anti-depressants. I'd like you to start doing some things that can add value and make your life better. Me: I do lots of valuable things that have made my life better. I volunteer with Mission: St. Louis. I started a Drumline. Dr: Those just sound like things that other people think you should be doing. It's time to get selfish. I want you to start doing things that YOU want to do. It went on and on like this. It ended thusly: Dr: From now on, you don't go to hospitals. Hospitals are for extremely sick people. Urgent Care is for after hours when none of us are here in the office. But if we're open and something happens, you call the office and we get you in that day, as long as you have a six-month checkup booked with us. And I'd like you to really consider your motivations for the kidney donation, to make sure you're doing it for the right reasons. It's been a really long time since I went to a new doctor's office. Are these kinds of conversations normal now?

Very bad service all the way around. Changing doctors is a very difficult thing to do that is the…read moreonly reason I have not switched. I will be spending the day looking for a new PCP. Several years with this group and time after time issue after issue. I've never once met the actual doctor, only NP. Some are great some are not so great. They typically don't stay long so I'm constantly passed around treated like a new patient and important details get missed. Paul Hinton, you need to do better. You took an oath. It's not about money in your pocket, it's about the health of your patients. I'm very disappointed.