False advertising. Called more than 10 times between the hours of 8am to 10am for "24/7" hotline…read moreyet did not get a single Answer or message. It's fine if you're currently closed for the hours or day but don't advertise 24/7 service when you can't even answer the phone.

Efficient, very quick, reasonably priced and kind. I locked…read moremyself out of my house - called @ 8:02, someone was here by 8:15 & I was in my house by 8:17.

6/15/26 Dave at Pop-A-Lock cut 2 keys I ordered off Amazon and programmed them and programmed 2 key…read morefobs (lock/unlock) for my 2018 Nissan Frontier. The dealership only gave me one ignition key! Called Dave 2 days ago to get pricing and he quoted me $155 and told me to call him when the keys and key fobs arrived. He came to the house today 6/17/26 and 20 minutes later he was done. Cash, Cash App (Apple pay). No debit or check. He mentioned one other payment option but I forgot. Highly recommend, but call to get pricing, he will look up your vehicle to make sure he can do it and give you a price.

They respond super quickly. They are already scheduled to come out…read more I have used Pop-a-lock before. They are fair and honest. Gave me an upfront price and told me what to expect with repairing my front door lock and possibly having to replace it. I trust them because they have been upfront in the past and we're just upfront with me now

Very rude and unprofessional company. Will be reporting to BBB. I am a division manager of a multi…read morebillion dollar company and called to get a lock changed on one of my locations. Technician was supposed to call back with a quote for me to decide if I would use them. Technician called back and had no information so I had to repeat everything and wasnt given a quote. He showed up to the location and his services were no longer needed. The technician proceeded to curse my district manager out and told her she owed him $65 for gas. I get off the phone with her to call him to get a understanding of the issue. He was so rude I hung up and he then calls me back to tell me to go F*ck myslef. I have worked with plenty of locksmiths over the years and would have never imagined being cursed out by anyone for any reason but to be told to go F myself is insane and I will be sure to continuously report the unprofessional behavior until something is done about it. I simply asked him to not be disrespectful I couldnt even get to a conclusion because he was too busy yelling and being disrespectful. Im new to Columbia from VA so I was unaware this company was no good but I see why they have 2 stars.

I was searching for an actual physical store, not for a mobile drive by service. So, when I…read morearrived at this business location the doors were closed and when I looked through their front glass windows the place looked like someone had dropped a few grenades and was abandoned.

When I call Bob R., his response is immediate! Old school locksmith and a fraternal Master Mason!read more

From the owner: Specializing in: - Locks & Locksmiths…read more- Keys

Amazing customer service! Would recommend to anyone in need. Talk to Keith and he will get you…read moretaken care of! Was to my mom in 10 mins

Needed my door handle/lock replaced on my sliding glass door. 3 trips later, Keith still couldn't…read morefix the lock plus lost the original screws to my handle. Extremely disappointed. Had to pay full price + Ck fee for a job he couldn't do. Would NOT recommend. Shouldn't have to pay for a job he couldn't fix or complete

I used Todd's Locksmith service, pleasantly surprised, and happy as a woman myself. She was on…read moretime, had a great personality, and was professional. She did a excellant job, she was great at explaining my choices of service regarding my lock change. She did the service very well and in a timely manner. The next time I need a locksmith, I will call Todd's and ask for Brittany.

Good experience. He did mention how our houses were a carbon copy of the rest of the…read moreneighborhood... which was... thank you? I guess. But they were quick and price was okay.

What a great company doing great things. This company was super fast to respond and fix our issues…read morewith fixing the key locks on our doors. This will be our go-to company in the future.

My man responded quickly, great communication and he got the job done. Great price and very…read moreprofessional. I will definitely be using him again and recommend him to anyone who needs help! Thank you sir and thank you for your military service!

i have to apologize previously I posted about a over charged battery installation by rpm euro fine…read moretuning. This was not rpm fine tuning Todd's business he sold his part of the business to Phil who does the mechanical work on cars. The reason I want to rpm euro in the 1st place was because of Todd's honesty and workmanship. .

I left a $1600.00 deposit for my daughter's car on December 1, 2025…read more The estimated charge to fix the car was more than it was worth. I was told that I would receive my deposit in a week through my bank, That was three months ago. My calls go to voicemail, and I was told I would recent a check number to no avail. So far, I've received empty promises.