Everything. I Have been Using Valley Stream Taxi for Years. Dedicated Workers and Excellent…read moreDrivers. They Notify You a Day in Advance and On the Same Day of Pickup. I Am So Happy to Use A Dependable Taxi Company. The Cars They Send are Very Clean. Kudos Valley Stream Taxi Company.

I'm rather embarrassed to be the (yelp) Duchess of All Island Yellow aka Valley Stream Taxi. They…read moreare a hot mess! My dealings with them this past month has spurred me to update my review. That and the fact that I don't want to take these horrid feelings into 2016 with me. (Some of) The dispatchers are very very very very unprofessional. They can get very rude to the point of hanging up on you when you call to enquire about cabs you requested 56 mins ago. It's like they drive a horse and carriage while you wait, but turn into too fast too furious as you sit in their cabs ie reckless driving. If you suffer with motion sickness, you definitely need a sea-band to travel even one mile with them! The cabs are smelly with doors that are so hard to properly close, that even their drivers complain that they won't fix anything. The windows don't work any better making it very hot in the summer but freezing in the winter. How do they get their cabs to be as back to front as they are? Now I fully comprehend that during peak hours and holidays cabs may run later than usual but not here! They run late all the time! You never know how to schedule around them because they can be over an hour later after their promised 10/15 min wait. OR....too early and, as you may make your request for a cab and hang up the phone, you hear a honk outside your door. (InTheArea smh) NOW, I wouldn't mind them being early, BUT If they're earlier than promised and heaven forbid you take too long running down some stairs and getting your coat on, they leave your arse right there! Just drive off. Not even waiting a few seconds, you've got to be standing outside like I usually am. My thought is, if you're super busy, why not explain that to us when we call? Honesty is one of the highest forms of respect in my book and they apparently don't respect the business (with tips) I/ we bring them! It's always "cab will be with you 10/15 mins".....MORONS! I'm not working in your office and some days even I know because of the weather your cab may take more than 30 mins to get to me! My gorsh my gorsh! A few of the drivers are TOO forward and there are one or two rude ones. The old man that says absolutely nothing is my favourite. Many of them are very pleasant but most of the dispatchers.....the dispatchers! ...(are) just plain nasty! Elder Caribbean people have a proverb, "de fish does rotten from de head", no matter how nice your workers are, if the head men suck then YOUR CAB COMPANY SUCK! Your duchess sucks! What are you doing to my street cred people!? I cannot recommend you! I'm saddened when I have to depend on this company to get around. If you have a choice PLEASE don't use this company. Like I've said in the past, sometimes they can get it right but that's 1 out of 5 times, just like the rating they're getting from me. Again. One out of five! The End.

They were 45 minutes to pick me up for my flight (which I missed!!!!). After complaining about how…read morelate my driver was he thought it would be funny to drive extremely slow. Terrible service - I would only recommend this company to my worst enemy. Want to miss your flight and be late to your scheduled meetings? Then schedule a ride with this company! WORST SERVICE EVER.

The worst transportation company to airports in New York. Last night booked a van for 4 people…read moregoing to same address. We added two people when van came and got us. They tripled the price from 42 dollars to 128 dollars. All people going to same address ! They are never on time and the cars and vans are dirty and old. Don't use them

Basic safety rules when driving include not driving on the shoulder. Running red lights. Laying on…read morethe horn for no reason and indiscriminately changing lanes while cars are next to you. All of which our driver broke. $25 ewr-JFK all while risking your life. This guys license should be revoked. And I'm sorry you don't want to take my credit card. Don't make that my problem. I'd happily not pay for this crappy service.

Seriously- I don't know if it is the transportation desk or this service....but I waited over an…read morehour (after being told it would be 20 mins). The driver, when he arrived, was curt and just said: there was traffic (well then tell them the truth about when you will arrive!) He also took someone on the side for cash (less money) He did drop me off at a good spot (not the scheduled airport stop) but then grunted in disdain at my tip. over all - ugh!

I didn't get his name but my driver was good. Polite and not too chatty-chatty. I arrived at my…read moredestination quickly and safely. I had no issues getting a taxi when I called. The dispatcher was refreshingly polite and honest. I was even called (without requesting a call) when my driver got to me ON TIME. Maybe this is the norm for many but I'm accustomed to some trashy behavior at my usual taxi "service" so yep, Danny's impressed the Be-Hay-Sus outta me. The End.

The male dispatcher had a terrible attitude. He always answers the phone like he just woke up. Very…read moresimilar to the woman who answers the phone for Rose N Dale. I wonder if they know each other... I just finished work and it was around 10pm. I told the dispatcher my phone might die so if it does, just meet me infront of the jcpenney doors at green acres mall. There is only one side of Jcpenney in the parking lot so the driver could not have been confused. I told him I'm the only lady here wearing a green shirt. The dispatcher says "well if I can't contact you, I can't send the car". Needless to say, my phone didn't die and the old beat vehicle arrived to pick me up shortly after our phone call. P.S. the dispatcher DID NOT call me. So what he said was complete b******. He just wanted to be smart. Too bad Uber will be running you out of business within the next few years. We only call you for back up....

Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.