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    Wedding planning

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    Recommended Reviews - Brown Sugar Decors

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    12 years ago

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    Exquisite Occasions - Cascading bridal bouquet

    Exquisite Occasions

    (2 reviews)

    This was a total waste of money, do your research before prepaying for this as the service was a…read morecomplete joke. They did 0 coordinating. - The vendors were contacting my wife and I because they could not reach the coordinators leading up to the wedding. - they were an hour late to our ceremony, saying they had the wrong address even though it was clearly on the planning pdf - they were extremely rude to our parents during the ceremony, to the point where my father had to blatantly say they shouldn't talk to people in that way - the catering was late in the morning, my father had to contact the vendors and figure out what's going on - We had to prompt them to talk to us leading up to our special day and took no initiative to assist us with the plan. - I tried calling them 3 times on Friday before to figure out slideshow. They did not answer or return calls, there was issues with setting up the slide show. They offered no help and our siblings had to figure out. Hiring these people was a complete mistake, did not even ask for a refund just want to warn everyone that this service was terrible.

    We don't know how we will ever properly thank Suzzette Patten and her lovely staff at Exquisite…read moreOccasions. Suzzette was our florist and our month-of coordinator for our sangeet and our wedding, two big evening events back to back in April 2019. Simply put, she is incredibly talented in both of these roles and we feel very fortunate to have found her! From the outset we were impressed by her professionalism and her good energy. She seemed genuinely excited to work with us and her significant experience and unassuming confidence immediately put us at ease. When we met in person to discuss flowers and other design elements, she listened to us and helped us to make our final decisions while staying within our budget. When we met with our parents for a coordination meeting and met again at the venue for a final walk through, she was organized and on the ball, ready to answer all questions and to help us think through last minute logistics. The week before the events, there were a number of changes that came up and she did not bat an eye. On the day of both events, her flower arrangements left us speechless. She somehow brought to life everything we discussed and made it even more beautiful than we imagined! From a coordination perspective, she kept everything running smoothly, bringing us back on schedule again and again and, I'm sure, resolving lots of issues behind the scenes which we'll never know about, all with the help of her team of warm and professional staff. If anything went wrong, we still don't know about it! Throughout, in every interaction, Suzzette was kind, reassuring, and made us smile. Suzzette.... thank you so much for making our wedding day so beautiful and for working so hard so that we did not have to worry about anything!

    Events In Synergy

    Events In Synergy

    (1 review)

    I was a vendor at the latest even hosted at a local winery in Niagara. The cost for the event for…read morean indoor space that was to be 6x8 was 169.50 taxes in. I inquired via email if the company had hosted events there before and what the turn out had been. I was informed they never hosted there before but other events companies have and had a great turnout of 300+ people. The only advertising done seemed to be on their social media page which has a small follower count and very low interaction with posts. first red flag. There were very small signs in front of the driveway entrance to the winery and that seemed to be all. we were sent an email asking if we would like to provide a swag bag or items for a swag bag, I'm still unclear. based of previous events I have attended usually you can donate a door prize and it is auctioned off. I provided my item and that was the last I head of any swag. there was no raffle or announcement for it, so where all those donated items went I am unsure. There was very strict rules for being set up on time and if you arrived after a certain time you would be turned away and lose your vendor fee. This was never enforced and late entries continued to pile in causing chaos for several reasons: the room layout for vendors was nothing as describe. several vendors, including myself brought two tables based of the 6x8ft layout we were given, when In reality we were made to butt most of our tables up to the neighbouring vendors to fit people and vendors were left scrambling trying to reconfigure their set up now that it was so much smaller. We literally had the length of our table 6ft, and maybe two feet max from the back of our chair to the back of the vendors behind us. This made getting in and out of your seating difficult, uncomfortable and dangerous. You also had to walk all the way around the row of tables and then squeeze behind all the vendors to get back to your seat. When it came time to open the doors one of the event coordinators came in and yelled its 10 o'clock you need to be ready we have customers.... The aisle way for the customers to walk through was also extremely narrow, not stroller friendly and very poor flow for shoppers to view all vendors. They attempted to offer a "blue light special" where a vendor would offer a sale on a products for a limited time and they announced it on this little mic and put a blue light in the vendors table. No one could hear what was being announced unless they were directly in front of you and most vendors didn't benefit with a sale from this last minute add on to drive sales. Most people came drank the free glass of wine they got with admission did a lap and left. There were very minimal food options, one food truck with a small selection and a coffee truck. I have done many events and this by far was one of the biggest flops. There was food quality vendors but no traffic and with an almost $200 fee for one day you would expect a lot more than what went on. An established event has the numbers and experience to charge that kind of fee, and it was clear this team was very unorganized where it mattered, lacking in social media presence and overall advertising. This of course the vendors job to promote the event as well and most feed back I received people did, and I know I certainly did. There were a lot of unhappy vendors. Some of the event staff went around to ask vendors how it was and they were met with some brutally honest comments. That it was terrible. When speaking with one vendor they became a bit rude and defensive. Majority of the vendors were lucky to sell one item, some sold nothing. Most certainly did not make back their vendor fee. The amount of time and effort, blood sweat and tears vendors put into their business to prep for a show and to have this happen and the company have no response is unprofessional. we were told we would receive a survey for feedback which has not gone out yet. I have also reached out via social media regarding my concerns with how this was ran and regarding a refund and my message was left on read. I do not recommend doing any events hosted by this company. It is clear they are inexperienced and are charging premium prices and providing a lack luster experience for both shoppers and vendors. This should have been a. $50 fee max And still even some people, a lot actually, wouldn't have covered that fee. They dropped the ball and need to address this professional

    From the owner: We unite small businesses & consumers in a vibrant, social atmosphere by organizing events, markets…read more& fundraisers, providing a dynamic forum which fosters community connections in the Greater Hamilton Area, from Niagara Falls to Burlington, ON.

    Brown Sugar Decors - eventplanning - Updated May 2026

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