This place is a haven of modernity in a backwoods town. VERY…read moreCLEAN Very Professional Caring. I love this place so much, I have had such terrible experiences with healthcare since I moved to Lakeport, but this place is a breath of fresh air. Everyone seemed to know what they were doing, they were very patient and kind. They try to get you an appointment ASAP. The lenses are not as expensive as I would think, but the frames are a little high. But it is worth the price to have such professional service.

My first and last time with this doctor. Little to no professionalism was show on my exam visit. He…read moremocked, dismissed, and laughed at me. At one point another young lady overheard him and decided to step in the room for the duration of our visit. After she pulled me aside and apologized on his behalf. I would not recommend this doctor to anyone especially after the visit I just had with him.

Dr Lori is very focused on the matter at hand. She is thorough and able to explain diagnoses and…read moretreatments, in a way that both me and my wife can understand. She also educated us on ocular health, vision care, eye hygiene

I strongly suggest you go elsewhere…read more I am a physician on faculty at UCSF and went to see Dr. Schafer for a simple refraction exam because the office is near my residence. I just wanted distance glasses. I did not reveal that I was a physician as it didn't seem relevant. The office staff was uniformly pleasant. This is the only reason I added a star. I had what seemed to be a thorough exam by this optometrist. She was very nice. I got the prescription and filled it elsewhere. When I put the glasses on, it was like looking through a funhouse mirror. I called the office staff to complain. I had to go there to verify that the prescription was correct, and it was. I was told to wear the glasses for a few weeks to get used to them. I told them that I thought that was dangerous because they were so bad. They would only make a follow up appointment for a few weeks later. I declined. I paid out of pocket to go elsewhere and got a prescription that was completely different. I filled it and the glasses were perfect. Either this optometrist can't use the machines or she can't write a prescription. I'm not sure which. Either way, you'd be wise to avoid this office, unless your goal is to go to a place wheree everyone is extremely pleasant

Dr Vargas and his staff are kind, knowledgeable, and efficient. He stepped up to help my daughter…read morewho had injured her eye. He examined it, protected it, sent her to an opthalmologist the same day for a second opinion and set her on the path to a full recovery. We are forever grateful.

Husband and I both purchased glasses. Office seemed efficient and friendly. I would use them again.read more

Condescending. I looked at his Progress Notes from last time and he did NOT write down anything I…read moresaid. I noticed a language barrier since the same words meant something different to him than to me. He knew better than I did what I wanted. Therefore, I didn't get what I asked for the first time. I am not comfortable with a doctor that speaks condescendingly to me and believes he knows better than I do what I want. Even the 2nd visit, he still didn't hear what I was saying.

I did not know this before I saw him, but he does NOT do contacts. You have to take your…read moreprescription to another place to get it done. Neither he, nor his staff, told me this despite me going in with contacts on. Also my wife swears he got her prescription wrong and her ($300) glasses are useless because they give her bad headaches and make her dizzy.

UPDATE: They stepped up their customer service BIG TIME. Bravo! Getting your frames adjusted is…read morecardinal and they are making a big effort to get to your needs ASAP. I appreciate it. I was taken care of in 5 minutes and out the door in 7. I will pay out of pocket if I can get business done fast. I am coming back now. Honest effort is rewarded.

They stopped accepting VSP (Vision Service Plan which is a insurance covering a lot of the costs…read moreand discounts on frames). They have their own plan now called VSP (Vision Savings Plan) and is $360.00 per year for their primo plan. Lake County employees and their retirees lost their benefit there and now have to travel elsewhere which is Ukiah and 40 miles away! Terrible disservice to the community everyone went there because they were good! Because of it all of Lake County can't use VSP as there are no other eye doctors that use it. Thanks Konoci View, or rather thanks for nothing.

I went in today and saw Dr Rice, I was having problems with my R eye and they got me in the next…read moreday and I was happy to hear that my pressures had not gone up and it was a very simple. So I went over to see my buddy Tim at Myers and told him to show me in the store where your eye drops were and I said the last kind I got was a word kind of like system-but that was not the name and he showed me where they were and the correct name. My eyes are not bugging me anymore. Thank you Dr Rice!!!

I like doctor. But office management has changed drastically. Phone calls, text messages are never…read morereturned. Appointment was always cancelled and pushed far far in the future. Fortunately, I was called because of other patient's cancellation, and after the service is rendered, unfortunately, office manager informed me that office no longer accepts my dental insurance. This place could be very professional only if office management is completely overhauled.

I am a longtime patient of Dr. Phillips, 15+ years. I highly recommend him!!! He is truly an…read moreexpert, his consultation and work are extraordinary. His office staff is also wonderful, everyone is caring and friendly. I feel extremely confident in his care!!!

Clear View Optometric. This place is awesome!... Always a…read morehuge selection of frames to choose from. ( I have Jimmy Choo ophthalmic glasses combine luxury fashion with prescription optics, typically featuring statement cat-eye, square, or round silhouettes These frames can be pricey but worth it and Discover luxury with Bottega Veneta Sunglasses. Elegant designs, Italian craftsmanship, and timeless style await ) I am delighted to have an opportunity to express my gratitude and appreciation to Dr. Lucas and the optical department helped me choosing my glasses till the end. Dr Lucas is much appreciated he's expertise kindness and compassion are greatly valued. If you want to look elegant, and at your best! I highly recommend Clear View Optometric

Initially gave a 5 start for the great service. But called last week to get my new glasses shipped…read moreandn nothing. Called again today and they promised to get them out. So.. good service in the office but the follow up has not been good.