Excellent Experience, fast and friendly service, very knowledgable staff! Highly reccomend! They…read morecan book your travel vouchers too!

I never knew traveling it could be so hassle free! JL elite travel booked my hotel and airfare for…read morethe most affordable bundle and worked around my timings. I needed to be in NY for 48 hours and stay at a central location for my work meetings and they booked me At the Hudson which is close by Central Park and the all the major subway lines. I don't want to travel any other way , can't wait to book my next trip to ATL with JL elite travel. Rekha Rayo

Upon entering the balcony room, we found a cup with cigarettes and ashes all over the balcony…read more Our room attendant was great for the first 3 days then got feisty on the last 2 days. Ended up with 3 missing items - cretit card and ID. Post cruise services is a joke and their customer service is well below mediocre (at best). The lost and found system is ridiculous and leaves you feeling like once you're off their ship, you're SOL. Bring you in a limo, send you home in a cab kind of vibe. The crew is hit or miss. Some people enjoy their job and even if they don't, you won't know. Some people however are miserable and it shows through their lack of professionalism. There is room for improvement, however, this was my first cruise with MSC and I do not think I'll be returning anytime soon. If I just want to take a quick cruise to jump in island water, maybe, but If I want to take a serious vacation and enjoy the entire experience... I will cruise with another line that I have had multiple top tier experiences with.

Our recent experience with MSC Cruises was really disappointing due to several frustrating and…read moreunnecessary policies that made our vacation less enjoyable. 1. Wi-Fi Device Restrictions -- Unacceptable MSC does not allow you to deactivate an existing device on your Wi-Fi plan to switch it to another device (e.g., from phone to tablet). This is completely unnecessary and extremely inconvenient. On every other cruise line I've used, you can easily swap devices or log out and log in on another device -- but not here. It's ridiculous that I have to pay for a whole new connection just because I want to use my tablet instead of my phone. 2. Cabin Key Restrictions -- Unrealistic You cannot get a copy of your key card without deactivating your existing one. So if multiple people want access (e.g., parents both need a key), you're penalized by losing the first key. That's absurd and outdated. It's 2025 -- many guests manage multiple keys without turning off the first. This policy feels like an unnecessary limitation rather than a safety feature. 3. Beverage Package Rules -- Inflexible and Family-Unfriendly The beverage package rules are extremely rigid and don't work for families. If I want a drink package for myself but not for all my kids, I'm forced to buy them beverage packages too (e.g., soda packages). That's unfair and expensive. Families shouldn't be forced into package bundles they don't want just because of arbitrary rules. Bottom Line: MSC Cruises has great destinations and ships, but these rigid policies -- especially around Wi-Fi, cabin keys, and beverage packages -- feel outdated, unfair, and tone-deaf to the needs of modern travelers and families. I hope MSC updates these policies soon. Until then, I can't recommend them to anyone who values flexibility, fair pricing, and ease of use.

Just back from our Nth trip thru OVC...too many to count. Sophia has been so helpful organizing…read moredetails around our cruises, sending reminders, and finalizing all. Ready to go again!!

Great communication and updated on a regular basis. Marie…read moreWhite is excellent... knows the business well

I spent $400 with this company and when I went yo use one of the vacations they said it expired…read moreeven though I was told there was no expiration! I want my vacation! Jamie

They lie and they steal. All promises and no real truth. Beware! Do not buy…read moreI was tricked. Originally it was 850.00 but then they discounted to $329.00. That money is lost with nothing for it but frustration

I give Paula and Liberty Travel my hugest recommendation! Paula thought of everything and even…read morearraibbged for free upgrades. We had such a good time on our trip. We will never take a trip anywhere without Paula and Liberty Travel. BTW, AAA members, she even beat their prices on the same trip. I looked a couple of Liberty Travel and can only conclude that the only people to take the time to write a review are unhappy people. Trust me. You will not be sorry with Liberty Travel.

Horrible! Discussed in detail what I wanted for my wife…read more Agreed. Wired the money, and then waited, and waited, and waited. Finally the day before the event (after numerous calls, texts, and emails) the tickets come and not at all what was discussed. Ended up buying replacement tickets thru SeatGeek for less than 15% (fifteen percent) of what I paid Millionaires Concierge and got far better tickets. 20 rows closer! Severe Rip Off! You're better off elsewhere. The end of the story is that I had to resell the Millionaires Concierge tickets for pennies on the dollar. Beware!

This company is worth a zero. No response to various emails to the company. The owner Doug Turner…read moreis unresponsive and runs shoddy operation. Thanks to Yelp and its reviews for exposing companies like this for what they are. The few positive reviews they have on Yelp don't even look real.

Few travel agencies have the scope to deal with so many aspects of International travel. When you…read morefind your self in a traveling mood for work or pleasure I highly suggest Regency for your tickting.

Okay, this has been a totally odd experience. It started with a 5 star review by me when we were…read morein the process of getting our large group cruise put together. Consider it excited optimism as a first time group coordinator who was full of hope and promise. Then we do the sailing. I followed up with the one star review that follows: "Okay, our cruise is done and I'm not all too pleased. The Royal Caribbean Majesty of the Seas and it's staff were great, but Regency sucked, IMHO. First off, the communication gaffs were horrible. We had 133 people on a 2700 passenger ship, or 5% of the total passengers. Sure, we're not the biggest group ever, but every customer is important. The problems: 1. Couldn't reach my agent, Linda, for final info, large package loading & contact on board for our room the Friday before we sailed. 2. That would have been no biggie except that on Monday, the day we sailed, she was unreachable after the morning when I had some issues with the situations on board. 3. The scheduled bus pick up time was booked 1 hour later than she told me she'd book it for us, causing 50 some-odd people to wait an extra 30 minutes in the sun for the first bus and another 30 people to wait 90 minutes in the sun for the second bus. 4. We had used some GAP points to give our passengers a bottle of Champagne in their stateroom, which was there, but with her & Regency taking credit for it. 5. Even though she stated there was a chance I wouldn't get an upgrade as a large group leader (and was assured not to book a higher grade), my wife and two children were shoehorned into a standard room when the cruise line sold the super high cost huge rooms that had been available for cents on the dollar to help fill the boat. If I had known they'd do that, I would have paid for one of them, she should have known that they do this. 6. After speaking with experienced cruisers, they stated that she should have booked herself on this cruise with a group our size, to make sure everything went perfectly. 7. She was paying for one of the buses, yet I got charged for both, and only a review of my CC statement caught that, after which the charge for the other bus was removed from me and put on them. I thought we were really getting top of the line help and assistance, but, in review of my notes of situations and some communication gaps, I think I was wrong about my first review. I guess I was just happily anxious and new to being the leader of a big group sailing. What really cheesed me was that on Monday when we sailed, I called her at noon from the boat and was told she'd left the office for the day (on a Monday) and called her cell phone. Yet, I received no calls back, nor did I get one today to see how everything went as a wrap. She was pushing to get another trip booked for later in the year. We'll have another big cruise (I'll let all my yelp friends know too, could be a fun event!!), but it won't be through Regency. Saddest thing is that Linda is one of the owners and her son & daughter play in my league and we should have received even more superior care. I know I'm not their only customer and I'm no more important than any of the others, but this just doesn't sit well with me. Oh well, live and learn and move on." Now fast forward to us awaiting our check from Regency for some money due back from RCCL that was being processed by Regency. I had been made aware that the check had been cut on January 26th but still hadn't received anything by late February. I then called them, specifically Linda, to find out what was going on. I was told Linda was on vacation until March 23rd and would have to wait until she got back, and then there was some seemingly subtle hint of her not liking the review I'd left on Yelp, which might have led to the delay. This was the gist of what was quickly stated by the person on the phone and then not followed up with by them, as I had to leave a message for the co-owner, Cindy. I spoke to Cindy, who's the co-owner of the agency with Linda, a little later, both via phone & email. She was unaware of the situation and none too pleased with what I had to tell her. She wasn't upset with me, but with how we were handled. I wasn't sure what direction this was going to go, so I removed all my reviews of them, as I wanted to make sure I received the money due us. Not that everything's clear, I've decided to post my whole ordeal. I have to give big props to Cindy, as she handled the situation professionally and quickly, while being apologetic about it. The reason they're getting two stars is her follow up. Having not dealt with the remainder of the agency, I can't speak for how good of a job they'd do, but I stand by my results from the dealings with Linda at cruise time, which were very disappointing. Like I said in my original deleted review, move on and up and go from there.

First, the pre-trip to see the Iguazu Falls in Argentina and Brazil was incredible. That alone was…read moreworth the trip. The voyage to Antarctica was beyond expectations. Atlas bent over backwards to make this the journey of a lifetime. Every crew member did their best to make sure we were hav a fa time.

I recently had the opportunity to have the wonderful experience of an Antarctic Peninsula voyage…read moreabove the World Navigator, leaving from Ushuaia, Argentina. From the moment of booking until the end of the voyage, the staff of Atlas more than met my expectations. Prior to the expedition, Atlas provided information on the expedition, available excursions, suggested items to bring, reminders on luggage limits and weight limits, etc. The expedition included a 1-night pre-hotel stay. Atlas was organized and onsite the day prior, ensuring that all information was provided regarding hotel departure, transfers, charter flight and arriving to the ship. Embarkation was a smooth and easy process and Atlas managed the luggage from the hotel to the cabin stateroom. The entire experience was intimate and personalized, especially since the World Navigator has a low passenger capacity. The staff worked diligently on ensuring that things ran smoothly, that excursions occurred without incident, and events were as timely as reasonably possible. It was surprisingly at how well everyone was at learning our names. The kitchen staff was wonderful at attempting to accommodate all dietary need by incorporating a variety into the buffet and modifying dinner meals when possible. I did have the opportunity to experience a massage in the spa and it was a phenomenal 90 mins. The fitness center is small, yet reasonable for the ship and capacity size. That did provide some challenges as most passengers have approximately the same time windows to do such a leisure activity. The sailing experience included movie nights with popcorn in the theater, daily presentations related to the Antarctic experience, live music and performances in the evenings as well as several bars and activities that gathered in those spaces. The sailing includes very limited (1Gig) of internet via Starlink, however additional access is available for purchase. The cabin staterooms themselves are reasonable spacious. I had a Veranda, which include a private, step-out veranda accessed from the sitting area with 2-seater couch. The bathroom was spacious with a good size shower that even include a sitting-ledge, if for some reason some needed to sit. Regarding Antarctica, it is worth noting that, generally speaking, merely sailing below the 60th parallel is considered to be "in Antarctica". Weather conditions, among other things, will have an impact on where the ship goes, when landings and/or zodiac cruising occurs, how long you may be in an area, etc. Therefore, the times for things sometimes change unexpectedly - in my experience we had to leave Ushuaia hours early and a few times we were called to exit for excursions early than originally expected. Also, there is no guarantee on what wild life will be seen, when they will be seen or where. All in all, everyone was safe and our sailing experienced many, many, many wildlife sightings. Overall, I was very pleased with my expedition and cruise experience.

The entire process was very easy, friendly and knowledgeable staff and a decent rate for storage…read more Overall very beneficial and a great service to offer!

I was astonished at the friendliness and efficiency of the staff at Bags to Go Ft Lauderdale. I…read morechecked in my luggage within minutes and got it back on my departure day within a minute. For $10 per day per bag this was a great deal and such a relief from lugging it on my cruise.

I took a group of college students to Peru, and Flamingo Tours provided smooth travel all the way…read moreand lovely local hotels for us to stay in. Our overnight to Machu Picchu was extended due to flooding, but the Flamingo staff were amazing in helping us manage the situation and get everyone home safely. I wouldn't travel with any company but Flamingo Tours after that! (And if you want to read about this adventure and hear specifically about the support we received when stranded at Machu Picchu, pick up my book , "No One Left Behind" on Amazon).

I have worked with Hector Cortes for almost 20 years. Through the years he has helped me with many…read moretravel arrangements for Peru. In 2007, when I got married in Peru, Hector helped my family and friends plan their trips to Peru ~ all traveling on different dates with different travel agendas. Everyone had a wonderful experience! Hector pays close attention to detail and cares for his customers. My husband and I recently returned to Peru to visit family, Cusco, and Machu Picchu. We brought our son (10) and our daughter (8) with us. This was their first trip to Peru. I contacted Hector because I knew he would take great care of us. We had a fantastic trip ~ everything went without a hitch! Our transportation was all lined up, hotels were perfect, and the guides were excellent. Hector even called our driver on our way from Ollantaytambo to Cusco to make sure everything was going okay. I would definitely recommend Hector! He won't let you down!