On the positive side, everyone at Dreamstone was really pleasant to work with. The end result was…read morequite beautiful. The company could really benefit by making their scheduling much more reliable: five or six times, they scheduled to come to the house, and then did not show and rescheduled for an indefinite time the following week. (If you're taking off time from work to meet them, this is not a great system.) The installation left a lot of details that needed to be addressed, and they came back three times to do these. We were also sent invoices twice that were more than the accepted proposal amount and had to straighten that out. We're very happy with the countertops, but the process took too long with too many phone calls.

In the beginning, I was totally impressed. Mo came and took the measurement the same day I put down…read moremy deposit.10 days later they called and said they were ready to install, awesome time frame. I had my kitchen remodeled 5 years ago but I kept my corian counter tops because I could not find anything I liked any better. I decided now it was time to replace, I went with Cambria quartz, am very pleased with my choice, they even have an employee who will come hook up the new sink for 150.00, so you are not without a usable kitchen more than a couple hours which is awesome. Now the problem, when Mo measured it said I would have a small gap between backsplash and quartz and my husband could just close it with caulk. Well it was more than a small gap and it was left that way. After paying $8000 I expect a finished product. That was not the case, we tried caulking but gap was too big, I spoke to them and wrote to them, they sent one of their team members to look at it, he said he could do it but it would be 250.00 I had the caulk. So I really had no other choice other than to hire him, I sure was not going to leave it with the gap, and the way we attempted it, it looked awful. So yesterday the gentleman showed up and finished the job, he did not have an easy time with it, but it does look nice. I just feel they should have finished it without an extra charge. It is like a racket everyone there has a skill to do things but to have it complete, it is 150.00 for plumbing which is fine but then another $250 to have it caulked. I was also told Silver Lake the Company they use for sinks does not make grates, through much research I found Silver Lake grates at Wayfair, another $50. Bottom line, I would not use them unless you were having them do the entire job or expect an extra charge here or an extra charge there. So Beware.

We worked with Ersan on our kitchen countertops and fireplace upgrade and had a great experience…read morefrom start to finish. He was very professional, knowledgeable, and offered unbeatable pricing. We chose Taj Mahal quartzite for the countertops and backsplash and Cristallo for the fireplace, and they both turned out stunning. The craftsmanship and attention to detail exceeded our expectations. If you're looking for stone for your next project, I highly recommend IKLEM Marble and Granite.

very small selection, and what they do have is over priced. the owner wasn't willing to drop his…read moreprice to make a sale, and he wasn't willing to get a slab or remanent from somewhere else or the distributor. so i took my business to their competitors (a fabricator recommended to me by home depot and lowes) and got 3 vanity tops granite and marble for 1/2 the price. now will be working on getting kitchen counter tops. don't waste your time going to this place, go to where companies like home depot and lowes get there material from and deal w/ them directly. my reply to your post... wow, the smug nasty attitude you have is laughable. are you sure i didn't visit your place? you have proof that i didn't come in w/ my wife and kids to your place multiple times and your wife didn't talk to my wife about your kids and your wife who was kind enough to give my kids snacks? and i remember the layout of your place, ie in the right hand back corner area across from the slabs is there you have your machines to cut slabs. as you enter the front to the right side is your cabinets. my wife and i also looked at the pieces you have outside. you do know what God does to liars right? now i have spoken to many stores in the allentown area and even went to colonial in the king of prussia area (which has more slabs than you do and who does business w/ costco and home depot). most of these places told my wife and i that slabs and remnants they can order from the distributor ie msi or they can buy from another store instead of them junking it. so are you still sure i'm a telemarketer? the deal you gave me also included throwing in the sinks for free which you showed us in the warehouse at the time it was in the front left hand corner. try and be humble, if you want to earn the business of customers, beat the prices your competitors, be nice and humble to customers, and learn some manners and how to talk to people instead of being insulting and stuck up over yelp. and my the Lord Jesus Christ bless you

I would recommend this company highly. Very professional. Very quick process. Absolutely love my…read morequartz countertops. Nick and Garret the installers were great. Quick efficient, cleaned everything, packed out the old countertops and trash. The installers were absolutely terrific. What a great product!

Horrible. No refunds. No apologies. $3,478 later I have a countertop that is a conversation piece…read morein a BAD way. I hope you never have to deal with Kim. In my experience they were condescending, unprofessional, and rude. I called because I was not satisfied with the service, and before I could fully explain the issue I was repeatedly interrupted and felt verbally attacked. The interaction was completely uncalled for. It appears this company primarily services Home Depot's countertop program; in my view, that relationship keeps them in business despite poor customer service. After this experience I will not shop at Home Depot again, and I want others to know about my experience with Eastern Surfaces.

The service was great. And lots and lots to choose from would definitely recommend this to others.read more

Love. love my countertops!! Great service, great install, great product. They are like always…read moreopen. Check out the selection. I've done my kitchen, master bath, and island on the deck. Look around but you won't find better prices. Hillary T

Elvis did a fantastic job and his prices were reasonable. He setup plastic around the sink to…read moreensure that the dust was not spreading to other areas and cleaned up after the job was finished

We were looking to have a new kitchen backsplash put into our home. I contacted Elvis after seeing…read moregood reviews on several sites. He came and gave us an estimate, which was very reasonable, and was very helpful with the tile sample I had picked out. His expertise saved us a lot of money because the tile would not have given me the look I wanted. We hired him to do the job and within a week it was completed. The best job ever! The kitchen backsplash is beautiful and brightens up the kitchen. We are so please with his work and work ethic. We would definitely hire Elvis again.

Installed our quartz countertops and did an excellent job. I highly recommend Rome Granite and…read moreKitchen.

This company is the best! I met with Hemi and his brothers several times during our house…read moreconstruction, and they were every bit professional, and they wore masks for our safety. They are certainly experts on all phases of helping us with the quartz countertops in both our kitchen and laundry rooms. They also installed the bench seat in our walk-in shower. They were most helpful with our questions, and responded to our phone calls and text messages promptly. They stand behind their commitment to provide the best service to their customers! Ginny L. Allentown, PA

We had a deeply disappointing experience with Artistic Stone and, based on that experience, cannot…read morerecommend them. We hired Artistic Stone to replace our kitchen countertops and fireplace hearth with quartz and chose to extend the quartz up the kitchen walls for a seamless backsplash. To prepare, we removed our existing white subway tile. Although our installation was already delayed due to an "installer emergency," the situation worsened on installation day. Three of the four pieces arrived cut incorrectly, leaving large, noticeable gaps around the fireplace and along the kitchen walls. The installers attempted to persuade us to accept the pieces as they were, which was unacceptable given the cost of the project. After they contacted their team, they attributed the mistakes to their templating software and accepted no responsibility. That same day--for the very first time--we were informed that our cabinet trim would have to be removed for the quartz backsplash to be installed, as they were unwilling to cut around it. This had not been mentioned at any point during six weeks of communication or even during the in‑home templating appointment just a week and a half earlier. Because removing the trim risked damaging our cabinets (which were glued and screwed together), we had no choice but to abandon the quartz backsplash plan entirely and reinstall subway tile--bringing us back to our original setup at roughly twice the cost, which we had to arrange ourselves. When we attempted to speak to the owner about these issues, we were told he was "off the grid." When he eventually called from a blocked number, he did not provide his name. When we requested compensation for the incorrect cuts, delays, and added expenses, we were told they were already "eating the cost" of recutting the pieces--even though the mistakes were theirs alone. After several days of back‑and‑forth, the only concession offered was a minimal discount of a few hundred dollars, despite our paying nearly $13,000. We were initially told the process from templating to installation would take 4-6 business days. Instead, it extended beyond two weeks, and we were forced to move into our new home with no backsplash, no sink, and no functioning cooktop. In our opinion, Artistic Stone was disorganized, unprofessional, and unwilling to take responsibility for their errors. Communication was poor, the mistakes were substantial, and the resolution offered was inadequate. We do not take leaving a negative review lightly, but given the significant investment of time, money, and stress involved, we feel it is necessary to share our experience.

I came here because they seemed to have great reviews and were local...I received good customer…read moreservice from Eliot who sold me a remnant...my issue is after the installation once I was able to start moving things back to my kitchen I noticed a thumb sized rough spot/dent on my countertop, upon looking it up I noticed it is called a variation... and the fabricator should fix it... this is where they failed to take accountability and right away started telling me that they would have to remove the whole countertop and charge for it... I haven't even used my kitchen yet... he says 3 people failed to see that imperfection and denied it was there, video they took of the installation was too far to notice it on there...and the owner of the company suggested I use barkeepers friend to clean the spot. The spot doesn't need cleaning, it's already rough, it needs to be polished correctly so it can blend in correctly. It wouldn't have taken much effort to do this for a paying customer who already started to refer them to other contractors. Very disappointing to see that companies don't care about their clients... once they get your money. Was going to buy more for my bathroom and kitchen island, I guess I'll take my business elsewhere.

This is an excellent company with outstanding customer service. They made beautiful countertops for…read moreme, stuck to the schedule quoted, did a great install, took away all the debris and were incredibly pleasant. My kitchen presented some unexpected challenges which they handled yet still stuck with the original price quoted (which was very reasonable).

We have had countertops and shelves made by this shop. Excellent workmanship and service. Highly…read morerecommend for anyone looking for plastic laminate work.