While Dr Shoumer is very friendly, the office is incompetent. Honestly, probably better off finding…read moreanother office. My dog ate my mouthguard in February. I called then to see if I could get a night guard, they said sure come on in. I was assuming (silly me!) it would be a month max before I got a new one. I am now at the three month mark for waiting for my mouthguard, and was told today after sitting in a chair for two hours, that I may have to come back for another fitting potentially in august. That's a six month wait for a mouth guard, meanwhile my tmj is killing me. They've also given me like two different reasons why august, one is that they are remodeling, so the offices are closed, the other is that the lady who does them is having hand surgery in a month, so they are training someone else to be able to take her place when she is out for another month or so, both conveniently coming out to august. But if you are training someone to take her place when she is gone, then you are open no?

It is unbelievable to me that this office can send text messages warning patients that with less…read morethan 48 hours notice for a cancellation, they will charge you $75, yet THEY CAN CANCEL within 8 HOURS of an appointment that has been scheduled for 6 months. In the next breath, the office then says they don't have a similar time slot until September, (it is April) and then says there is nothing the office can do. Nothing? Have a back up hygienist service. Keep a few slots open for this type of situation. If this happened to my family once, I wouldn't complain, but its been several times.

As we all know it's nerve racking to find a new doctor we can trust or feel comfortable with let…read more alone a Dentist... I was recommended Scheier Dentistry by a co-worker. Of course I looked at the reviews and saw they were good. So I took the plunge!! I had my first appointment with them and ABSOLUTELY loved it! From the super sweet girl at the front desk to the woman who cleaned my teeth and let me just say she was super gentle and did a THOROUGH job, I couldn't tell you the last time someone spent that much time cleaning my teeth. Then there was Dr. Preston, he is super awesome and has a great sense of humor.. I unfortunately had multiple cavities so I needed to go back. I went back today and of course my visit went well! I feel as if the staff goes above an beyond to make sure their patients are comfortable from the moment you walk in the door til the time you walk out! Give them a try !!! You WONT be disappointed!!

Dr. Scheier and his staff are great. Very friendly and professional. I am not someone who…read moretypically needs anything more than a cleaning but my friends who do all speak very highly of their work. The office itself is brand new and filled with state-of-the-art equipment.

Dr Marcantonis is great but his practice is atrocious. I have be a patient for 42 years with this…read morepractice and it has gone downhill since Dr Spellman left, the hygienists don't show up or make you feel rushed when they see you, the office team that handles check-ins and appointments aren't courteous at all. I still commute two hours to visit them for Dr Marcantonis and they didn't tell me that my appointment was at risk of being cancelled so i drove 2 hours this morning and arrived about to pull into their office and they called to say they couldn't get me a hygienist. When i mentioned i don't feel like a valued patient or that they valued my time and i would be leaving the practice the woman on the phone didn't care and i mentioned that is what she needs to mention to dr Marcantonis.

I can't comment on the dentist (Dr. Voss) because he never examined me…read more My problem was with the hygienist who refused to believe that she could not fit adult sized appliances into my very small jaw, ignored my requests to rinse out my mouth during what can only be described as jamming probes into my gums to assess for gum disease. After asking her to stop and get the actual dentist, he came in and whisked me out the door with a referral to a specialist. Well, I've started treatment with the specialist and it turns out that their readings, while not good, were not nearly as bad as what this hygienist indicated. And yeah, my mouth hurt after her "examination" for maybe 3-4 days. After a deep cleaning at the specialist office, I was sore for maybe 2 days maximum. Dr. Voss did not charge me for the visit, only the xrays she (finally) got with some panoramic type imaging system.

We went to this Office on August 25. I was overcharged for 12 sealant ($65 per tooth) on 2 of my…read morekids' teeth. First issue is that I never approved sealant and the second issue is that I took the kids to another dentist afterwards to check the work and unfortunately there were only four teeth with remnant of sealant and nothing else. Sealant usually last for years if they were placed in the first place. If this is not highway robbery I don't know what is. If I tell you I was taken advantage of that would be an understatement. It's sad to see a supposedly professional office Fraudulently charged clients for work that has not been rendered. I had to get the sealant thrdone at another dentist. Also charged me for x-rays for my wife that they have never provided me copy of even though I specifically asked them for copy of all x-rays.

This review is for administrative reasons only. The regular dental checkup that I had was as good…read moreas could be, very helpful and efficient. The administrative experience was very poor. First of all, I asked if my insurance would cover my regular dental checkup and was told it would. I in fact discovered after the fact that this office was out of network, which led me to incur personal expenses out of pocket. As these are almost always avoidable, I found this very disappointing. Second, I was given an XRay without being warned of the possibility that I would have to pay out of pocket for it. Apparently the XRay that was provided was a special type of XRay that is only covered for me once every few years, while a normal XRay would have been covered. I'm disappointed that I was not informed about this, as it would have saved me literally hundreds of dollars. Third, I discovered that the office never filed a claim with my insurance provider, meaning I wasn't going to receive even a partial reimbursement from my insurance. It wasn't until 7 weeks later when I inquired about the status of my case that the admins at Omene filed this claim. The dental practice itself seems to be high quality but given that I've never had so many problems on the administrative side before, I felt that this was a fair score.

Amazing care and outstanding customer service. The attention given by the staff is wonderful.read more

Excellent care! I felt like my initial visit was super thorough. From admins to dentist, everyone…read morewas clear with expectations, and very kind.

Dr. Watson and his staff are amazing. I finally found a great dentist. I was nervous about going…read morethere because my prior dentist had just given me a $20,000 treatment plan. Dr. Watson examined me and took a full set of xrays, and just like I suspected, I did not need the majority of that work from my previous dentist. Dr. Watson has such a warm demeanor and makes you feel very comfortable!!!! Dr. Watson takes the time to talk with you about treatment and discusses options. Michelle and Ashley were also amazing!!!! I am so happy I found Broomall Dental Health!!!! I start my treatment on Monday!!!!

Friendly staff BUT quality of work by Dr. Watson leaves a lot to be desired. 7 months after he put…read morea cap on, it came off. He was kind enough to take me on when I refused to go back to his West Chester office. The dentist there had me for over three hours and 7 attempts to make a temporary cap. Everyone has a bad day but for this being his profession.....I'll leave it at that.

Ill keep it short. I had some work that had started out simple enough but took a turn for the…read moreworst. In Dr Forts words thos shouldn't have happened. After my abutment teeth were broken during a bridge removal and already 1300$ in the hole he offered to give me snap in dentures at a cost of 27k because my teeth would no longer support a bridge. Downingtown dental studios and Dr Shah just finished my permanent implants for thousands less the Dr Forts quote for dentures and the experience was amazing. Dr Shah is the owner and single Dr that does the work. He doesn't overbook. The circumstances behind this were avoidable but im glad I found a provider that does what they say theyre going to do. Call Downingtown dental studios

Dr forte is terrific. My old dentist retired and a friend recommended Dr Fort. I like him even…read moremoles than my old doc a very smart guy and not selling hygienist is good as well if you need a dentist this guy is the best. John Battan

Terrible dentists. So slow, not at all thorough, very unorganized. Do NOT recommend for dental…read moretreatment. And as a side note you should know that they make their patients with insurance pay the cost at checkout, then collect from your insurance and send the amount back to you, which is illegal. Very bad business!

Very good experience today at this Dentist office. Found on Yelp! Reviewed their website that was…read morenicely done. The website provided the pertinent information that I needed to make the decision for an office visit. I'm not crazy about going to the dentist so I need someone that understands that... the X-rays were digital and the review process of the film was thorough. The actual procedure was overall - pleasant. It was a same day appt because I had pain and swelling. I've been needing a local dentist since moving to KOP and I was very satisfied with the care and service I received. If you have a sense of humor and want a dentist that makes you feel comfortable and at ease- they do that here!