Reliable cars at Great prices, easy test driving, and answered any questions I had about the…read morevehicle. Definitely will be returning when I need another vehicle Again I have gotten 4 cars for him and they work really good yall shop with him he won't disappoint y'all

DO NOT, in any way shape or form buy a vehicle from this dealership. Run away as fast as you can…read moreand then thank me later. Sure, I signed a contract saying I was buying "as is" BUT I was told it was a great vehicle and was ready to drive. WRONG. To start off, the Jetta was advertised with "new tires installed". I found out a few days after the purchase that the tires were all different branded used tires. One was so dry rotted on the inside that it cracked and leaked so I had to put new tires on it. I was also told it had been recently serviced but 24 hours after buying it, I had an engine code come up for a camshaft position issue. My code scanner showed me that the engine code was cleared 350 miles ago. I had only put 200 miles on the car. These people knew about the engine code and tried to hide it! I read that an oil change may fix this issue so I changed the oil and it was 100% not "freshly serviced" as they told me it was. The oil was black and very dirty. I checked the air filter box and there wasn't an filter in the air box!! On a turbo charged engine!! I have put almost $4,000 into a car that I was told was "ready to go." Currently the car needs a new O2 sensor, new CV axles that have fallen apart, replace a cracked EVAP line, needs the engine oil pan resealed as it leaks about a half a quart of engine oil every fuel tank refill, and it needs a coolant flush and refill since it doesn't not have the right coolant in the system. These people are liars to their core. I will continue to post this review if it gets taken down. DO NOT BUY A CAR HERE

I know the car business is tough. Nelson Toyota was a great experience. I live over 2.5 hours…read moreaway. The sales person for phone sales was great. Kamie was through, helpful, and professional. Once we started putting together a deal she passed me to Aaron. Again, professional, through, and focused. Tony in finance made the paperwork and payment streamlined and efficient. I have bought 13 cars in my life. This was amongst the best experience in car sales I have had. Highly recommend. Plus my Crown Signa is a great vehicle.

Bought another car from Cole yesterday. Drove 230 miles again each way because the first deal went…read moreso well.

Berglund Luxury Roanoke dealership truly exceeded my expectations! Carol Thompson, my salesperson,…read morewas friendly and knowledgeable, making the buying process seamless. Thank you Carol for providing exceptional service! I can confidently say that my experience at Berglund Luxury Roanoke dealership left me more than satisfied. Not only did I find a car that I love, but the entire process was smooth and stress-free. From the initial test drive to the final paperwork, everything was handled efficiently and with great attention to detail. I highly recommend Berglund Luxury Roanoke dealership to anyone in search of a good vehicle and excellent service. Don't settle for anything less than the best - visit this dealership and see for yourself why their customers are so satisfied. With their wide range of quality cars and exceptional service, you won't be disappointed!

On October 27th At approximately 7:20 Am, I drove through this dealership's lot on my way to take…read moremy children to school. There were no signs indicating that driving through the lot was prohibited. A man who indicated this was his dealership nearly crashed into my vehicle and deliberately positioned his dealership BMW in a way that obstructed my view of oncoming traffic. He then stopped in the roadway and began aggressively screaming at me while my children were inside the car. He told me to stop driving through his "fucking dealership" or I would "pay." He repeatedly screamed that I should "go back to my fucking country" and threatened to make me pay if I ever drove through the lot again. This was not a minor disagreement or a simple misunderstanding. This was dangerous, threatening, racist conduct directed at me while my children were present. My children were frightened and screaming as this man used his vehicle to obstruct traffic, confronted us, and hurled racist abuse and threats. Let me be absolutely clear: Even if the dealership does not want people driving through its lot, that does not give any employee or representative the right to endanger a family, block a driver's view, scream racist slurs, or issue threats. A sign could have addressed the issue. Instead, this individual chose intimidation, reckless behavior, and racial harassment. This conduct is disgusting, unacceptable, and dangerous. Based on the clientele they serve and the people they choose to employ, I am not confident management will do the right thing. Nevertheless, they should understand that racist threats and reckless intimidation, especially in front of children is a disgusting representation of their business.

Great guys, very honest! Can find parts quickly for less common items that are hard to find for…read moreother shops. They have a garage and mechanics in house. Turnaround is quick. Would definitely recommend.

Took my Audi here on my mechanics recommendation and came away satisfied of repairs. Would recommendread more

They are a well known established foreign makes Service and…read moremaintenance center in the Roanoke area. Extremely friendly and go out of their way towards providing the best and knowledgeable service. I have both my BMW and Porsche worked on there over the years.

Took my car in for an oil change, inspection and a general once over. They were very nice and did…read morethe work they promised. Car was ready earlier than expected. I will be using them again!

These folks are always responsive and get us in fairly quickly. It's nice to know someone has your…read moreback at Shelor.

Bad experience with the vehicle i had purchased at shelor subaru. I called to complain to sales…read moremanager Neal again, took it to service, still issues battery, oil burning etc. . I called again to complain and do complaint review. J.D. at chevrolet callled me and got involved. He was extremely understanding, caring,helpful with my situation, worked out the financial part and got me out of this vehicle into a reliable newer vehicle. I am so thankful J.D. and Chris for helping me get a vehicle and appreciate everything they did for me.

After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last…read moreyear, an event that honored the highest-performing Yelp Elites, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new stores and restaurants, and bring them to the attention of the public, but also to uncover those found in hidden paths that for one reason or another have not reached the public in its totality. And Brambleton Imports in Roanoke, Virginia, is the perfect example. After an incident I had with my first salesman there that caused me to loose his trust, I inquired among my friends, community leaders, and business owners, more in depth about their opinion of Brambleton Imports. Every single one of them had a positive opinion and wonderful impression of this car dealership that has been in business for around 30 years and who's founder and owner, Robert "Woody" Woodward, is still involved in its operation. With this excellent background about the business, I decided to return with a retired pilot who was a friend of a good friend of mine, and deal with another sales consultant. For in sales the customer is not owned. He has to be earned all the step of the way. And I am a firm believer of Relationship selling. "Relationship salesmanship, is a sales approach that prioritizes building trust and long-term relationships with customers over simply closing a deal. It involves understanding the customer's needs, offering tailored solutions, and fostering a genuine connection that leads to ongoing partnerships." This second time when we arrived, we found Sales consultant Danny, in his office and went to him. He did an excellent job in listening to both of us, in explaining what they had available at the time, and in taking us for a test drive, first of a Honda Accord and then of the 2022 Lexus ES 350 Luxury Edition, which I ended up purchasing cash, with my 5 years of savings and investing with this goal in mind. After all, I once taught at the university level a very popular course titled: "How to Make Your Money Grow." On the second day, I went to put together the deal. Danny gave me a copy of all the paperwork with the description of the Lexus and one with a photograph of it on top, and a breakdown of the costs and total payment I needed to have the check made. He also gave both my friend and I a Brambleton Imports cap. What is even better, he introduced me to Woody, the owner of the dealership, and wonderful person, who congratulated me for the ownership of my new car, and told me to come by anytime if I needed my car washed. On the third day, Danny understood that it would take some time to gather my high-interest savings and investments, together and transfer the amount to my Credit Union here. As a sign of good intention I wrote a deposit check for $1,000 and handed it to him. Today, we successfully finalized the deal, it was a win/win situation. He not only obtained my business, but what's even more important, my trust and my future referrals. And I received the beautiful Lexus of my dream. His delivery of my Lexus was exceptional. He showed me how some of the basics worked, connected my cellphone Bluetooth with the car, and programmed my home address.

Glen was fantastic! He and team made the busingg process seamless! I would HIGHLY recommend…read morepurchasing you next vehicle from their huge inventory of fantastic vehicles ! Thank you so much Glen for the outstanding experience Kristin B.