The move-in process was so flawless. The leasing team were very helpful and caring. The room was…read morevery nice and clean when i moved in. And the surrounding scenery is beautiful. Plus all the great amenities like the fitness center, pool, outdoor grilling area, and more.

I am writing this email to advise of my official notice to vacate Lakeside At Arbor Place…read moreApartments. My lease is set to expire on April 3rd, 2025. Attached you will find photos and a video of an incident that occurred on March 15th, 2024 not even two weeks after my lease term began. A bullet riddled through my bedroom as I was lying in bed! This bullet punctured not only the wall from the outside, but scraped the ceiling and was lodged into my bedroom closet. I could've died or been seriously injured from this incident alone. I had to speak with police, investigators, and etc before even fully settling into my new home. Fast forward to February of this year. I received an incentive award from my employer. This package was delivered to our complex locker on February 4th, 2025. To my surprise, I went to retrieve the package and it was not there. I assumed this was an error and checked each day after for a week. Still nothing! I proceeded to reach out to the leasing office in reference to this package. The property manager, Kimberly, reviewed the camera footage from inside of the package room for me. She advised that someone with a red hoodie was seen taking the package that UPS had just delivered for me. This person was not myself. Apparently they did not use any code to enter the locker. They were able to piggyback off of the door that had not yet closed from the UPS delivery driver. I was told that I would receive a follow up from this incident and that it was being forwarded to the corporate office for Lakeside At Arbor Place. The follow up never came. I went to visit the office to inquire more. Kimberly advised that they were not able to make out who the thief was, but that the merchant for my package should've been able to provide me with a refund. Why are mail carriers required to deliver packages into our locker if it is not a secure location? Why is my employer responsible for refunding or replacing an item that was meant for me and delivered to my complex facility? Not to mention, this is a gated community. The gate has been open and fully accessible to the public sporadically for several months now. Initially moving here, I made several complaints about my upstairs neighbor and excessive noise. Nothing has changed with this incident either. The newest leasing agent called me on January 29th to confirm my move out date. I advised her that I WAS NOT renewing my lease here. Nothing has changed. I will not now, or ever, live in Lakeside At Arbor Place Apartments again!

The office staff is unorganized and charged unsubstantiated fees, failed to apply a prorated rent…read morepayment and sent my account to collections without notification after I tried to resolve to no avail. Rent was paid timely and I had no reason to stiff them on the final payment, I only wanted answers before paying. When I tried pay with the Central billing company, they had no record of my account so I gave up. Now months later they hit my credit report ruining my excellent rating. I am disgusted to say the least.

If I could give this place one star I would! I planned to move in during the ending of July. I was…read moretold my apartment would be ready by then. I was told to set up all my accounts as far as electric and rental insurance and so forth. I did all of this within a day and emailed the person working on my move in I didn't hear back from them until one day before my move in date! And I called and emailed for weeks with no answer. So I had to find another place which they took care of everything within one day! I called to ask them for my $200 admin fee back since I did not move in because of no response and these people up until today have still not refunded me my money back!!! I will take it as a loss but please be careful these people are thieves! If you can find somewhere else to live I suggest you do so! Update** It is now December 2021 and these people still have not refunded me the money they owe me! Take my advice move elsewhere to more honest people who are professional and actually return phone calls emails and voicemails!

STAY AWAY, STAY AWAY. This apartment complex has mold issues and management is in denial about…read moremaking the correct repairs. I had mold in my HVAC ducts. Other Tenants had mold in their closets, cabinets. They do not want to make repairs, property is going downward, and they are not upgrading it for the money. DO NOT PAY RENT IN AN APARTMENT THAT WILL KILL YOU AND YOUR FAMILY WITH MOLD EXPOSURE STAY FAR AWAY

Our experience here was just okay…read more They have 2 sections: one side with the 1 and 2 bedrooms, and the other side with 3 bedrooms. We stay on the side with the 3 bedrooms, therefore, we have no gate, and in order to access the gym, pool, or go the office we have to drive to the main side (not sure why they designed it this way). The reason that I'm giving it 2 stars is because we had a lot of issues with our apartment before we moved in that management vowed they would fix; they did not AND we still have the list with all of the issues. The maintenance here is below average - it takes them forever to fix items and Wesley Ponds apparently have a 2 day or less guarantee on certain fixtures. If they are not fixed in that time frame, you are supposed to receive a discount on your rent for the following month. That policy is a BIG joke. Lastly, for some unknown reason, they extended our lease out by 8 days and no one can say how that makes ANY SENSE!!?? They do not keep the grounds nor the trash compactor clean, and they have duck "funk" everywhere (from the pond)! Every morning there is trash on the ground, dog poop almost everywhere, and every so often the trash compactor is severely overflowing. Pros: Cheap rent Cons: Sucky maintenance, does not follow through, trash and poop everywhere, no easy access to the main office nor the amenities, and questionable procedures.

Misti Thompson is the REGIONAL Manager here. Annie Golden is the PROPERTY Manager here…read more Misti is a bubblehead. She doesn't know her job or acts like she doesn't. She uses her staff to do her 'dirty work' for her and then report back to her. Have concerns? Illegal entries, repairs ignored ?, No water ? No heat, No air ?, Excessive Roaches ? Water Heater issues, Plumbing issues ? ... I have news for you. You can LOOK to be ignored by staff. Whether they're doing it at Misti Thompson's directive or on their own, everyone is going to be liable in the end for not fulfilling their obligations and duty to repairs and failing to make my unit uninhabitable as I resided on this joke of a property. PROPERTY manager - Annie Golden has an OBLIGATION to handle PROPERTY issues. However, all she seems to do is pass resident emails and concerns to Misti Thompson (REGIONAL Manager) who simply sweeps issues under the rug. Under this new management, residents are moving out on a REGULAR basis and I'm now one of them. Thank GOD ! They try to 'force' residents out who speak out about concerns or repairs not being made by illegally entering their units to make you feel intimidated and uncomfortable, ALLOWING heath and safety issues to persist threatening residents bodily harm. This is considered intentional negligence. This is when a resident has notified management and/or maintenance staff of a health and safety hazard and in turn office staff KNOWINGLY and INTENTIONALLY refuses to fix or repair even knowing the danger it poses to the resident. Misti Thompson is the head witch (replace the w with a b) on this property apparently getting her directive on which residents to ignore from Tonya Nickerson ( The VP over Four Point Properties who used to be a property manager here herself and was no better attitude-wise). Misti Thompson has her little 'flying bats' (Lonnie Ivey, Annie Golden) that she directs to do her dirty work for her and they just 'fly around her' and do whatever they're told even when they KNOW it's unethical. In doing so, it makes them liable and therefore accountable. The residents who are departing or being forced to leave are the ones who KNOW their rights and KNOW when those rights are being ignored or violated. They recognize a landlord who neglects to fix repairs and takes no accountability for letting things fall apart and deteriorate. They recognize a horrible landlord. The mistake that Misti Thompson and her staff fail to realize is that we're smarter than she thinks. Her staff kisses her a-- and licks her butt crack, but those of us with an educated background know the consequences that she can face when we report this property and when we do so, everyone on this property, including the VP is going to have a LOT of questions to answer and a LOT of penalties to pay along with some very harsh legal consequences. In dealing with Carrington, get cameras (for INSIDE and OUTSIDE) of your unit, get EVERYTHING in writing including their refusal of repairs and yes ---when Misti or Annie REFUSE to answer any questions or concerns that you have--and your emails go unanswered, it's a red flag of guilt. Misti was quick to not renew my lease--NOT because I was not an on time paying resident -- but because she's AFRAID of a resident who KNOWS their tenant rights and KNOWS how and who to report her to. She wants residents here who DON'T know their rights and who DON'T know how to make her and her 'flying bats' working under her face the consequences of their intentional neglect of repairs and illegal entries. I'm smarter than she is and therefore a 'threat' to her. Me leaving in no way stops nor ceases any legal action against this property nor other entities that will be notified of the legal action brought against her. Carrington Point's punishment is coming and all parties involved will be listed and called out by name in that lawsuit who failed in their respective duties and legal obligation. I'm not one of the ignorant ones and they know that. They want me gone because they know the punishment I'm going to make them face. They're afraid and they should be because I have enough evidence to take them to Court and all the years of living around dry rot, mold, water damage and structural damage that they CHOSE to ignore to answer when I brought to their attention, is NOW going to the Court where they WILL be accountable for answering the judge and the building inspectors. They won't be able to ignore THEM when they're asked some VERY pointed questions Misti Thompson and her staff make the mistake of thinking that their residents are just as stupid, ignorant and clueless as they are. Prove them wrong and show them that you KNOW how to make them face the consequences. A public record LAWSUIT hurts them more than you know because it STAYS on the record and is available for public viewing at anytime by anyone. Have low standards ? Welcome Home to Carrington Point !

Well Well let me account for all I have dealt with and been so ill treated. When I first got there…read moreI thought Jazmine was great to work with and she seem to be nice and helpful. Lonnie the big maintenance was very discriminatory where he did not want to do repairs for my unit and acted very rude. Then, it was a lady downstairs that kept having her apartment flood they lived in a different building than I and they pretended to fix it but never did. Then. I had a next door neighbor that told me to watch out for mold and sure enough I found wall length of mold in the bathrooms. And, when I told Jazmine they never asked if we were okay or like to transfer they just sprayed it and covered up with paint. They acted like it never existed. I had to get rid of most of my stuff because of it being g effected by mold. Then, Jazmine and her goons kept harassing me about my kids being noisy although, it was broad daylight BUT HERE IS THE TICKER JAZMINE WALKED BY ME GAVE ME A SINISTER LOOK AND MINUTES LATER CALLED TALKING ABOUT MY KIDS WERE LOUD AND MY KIDS WERE NOT THERE , THEY WERE OVER HOURS AWAY. Bottom line they were not at the apartments to even make noise. Then, we went 6 months without hot water all because the fat one Lonnie did not want to replace the water heater and Jazmine no matter how much I called about it down played it as if I didn't call as much as I did about the hot water. Then. she is so air headed that she put out a memo to find erroneous reasons to enter the apartment un needlessly to put "blinds up" and to see if I was packing up to leave , so she such an air head she says $50 for the blind replacement then comes later stating $50 a blind to harass me further. She lies so much I got very disgusted when she allowed in unit 251 above us at the time EIGHT 8 people live in a one bedroom apartment, how pathetic. I KNOW BECAUSE I WATCHED THEM GO TO THE APARTMENT FROM THE WHITE CAR and the others SUV they drive. And, look like they were using it as a halfway house because soooooooo many people would come in and out and having sleep overs. The noise was so bad after 1 or 2 and even 3 three o' clock I had to call the cops and they said there were people everywhere running up & down the place. It was soooooo bad that me and my little one kept getting out sleep disturbed! Jazmine can't handle pressure because after I kept pressing the issue via email she claim she handle the issue but, no fines were given like she lied and said she would do,LIAR!!!! But, instead she soooo unprofessionally says atleast I don't keep my kids at home by themselves. Oh yeah, by the way don't, let your kids forget the key and come to the office e because Jazmine Moore will instead talking face to face to you about it she'd call the school better yet the cops communicated via email like a weak coward / cop out!!!! But, that's sad because hmmmmm, I talked to 5 families that let their kids stay home after school until they got off work. So you did you call on them. And, for me at the time it was typically 20-30 minutes, I'd be there. Now, this trifling fake shady individual you call Jazmine made it where I could not pay my rent after several attempts as I usually do (mind you I've never been late )with the coupon but. When I went to the office to try to pay they were off the premises frolicking her and the bald head cut one. So, I decided to stop worrying about it. But do you see that they didn't place an eviction on me til they knew I came to the office and I was trying to pay and knew I couldn't via coupon that they sneakily tried to evict me all because I didn't want to renew with them. Would you want to renew if there was bad case of mold, you had noisy up to 8 rude neighbors making noise on purpose weee hours of the night, half a year with no hot water. And. Being harassed and discriminating against because they didn't want to do your job in which , the cop even stated they should've handled but, she didn't she just wanted to sit up and look like she was official when she wasn't. She wears a mask , under it is a fake sneaky unprofessional lack of empathy person.

I had a great experience living in this apartment and would definitely recommend it to others. The…read moreunit was clean, spacious, and filled with natural light, making it feel very comfortable and welcoming from day one. The layout was practical, and the appliances were modern and well-maintained. One of the best parts about living here was the location--it's incredibly convenient, with easy access to public transportation, shops, and restaurants. Everything I needed was just a short walk away, which made daily life really easy. The building itself felt safe and well-kept, and management was friendly and helpful whenever I needed assistance. Any minor issues were handled professionally, and I appreciated the overall responsiveness. Overall, this is a wonderful place to live. It offers a great balance of comfort, convenience, and value, and I would happily live here again or recommend it to anyone looking for a reliable and enjoyable living experience.

My situation has been updated thanks to mia!!! I wish I would have talked to her before I posted…read morethe 1st comment!!! Talk to her if you have any problems she will surely fix the problem!! These are some nice apartments, just had little complications and miscommunication!! Nevertheless problem is solved!!!

The water bill at this residence is insane. Everyone is charged the same rate based on your square…read morefootage. One bedroom residents are paying between $130-$140 a month; Two bedroom residents are paying between $145 - $165 a month and Three bedroom residents are paying between $155 - $180 a month. Absolutely ridiculous and management has no answers how water bill more than doubled when new owners took over property. The water is bill is more than our electric bill. SHAME. THEFT!!! And don't even mention the entry gate and trash compacter staying broken!!!

Good apartments. Not bad prices. Has car wash station. Is gated and has cameras…read more Good apartments. Not bad prices. Has car wash station. Is gated and has cameras.

A relative selected Avonlea Tributary for their new residence. Many kudos to Andrew, the Leasing…read moreConsultant who assisted me in the initial research/requirements stage utilized darn near real time technology to make this process seamless. The live virtual tours made an impact the decision to move here. To that end, Andrew's follow up was expedient & more than helpful. The floor plans are spacious with modernized appliances, French doors leading to a deck overlooking manicured landscapes of greenery, plants & trees. The complex encompasses a diverse community with friendly, waving neighbors masks & all. The property is immaculate in boasting modern amenities - oasis pool setting with various lounging areas & fire pits, fitness, auto, & recycling centers, a nature walking trail with a few points of entry. The gated community is a five-minute drive off of I-20, & absolutely redefines luxury apartment living. All moved in & settled my relative is very pleased with their new place at Avonlea Tributary, which makes me joyful. Andrew, we thank you kindly for your overall professional, advantageous & top-notch service.

The crime rate is incredibly high. Young ppl who live within the community are breaking into cars…read moreand have even stolen a gun. The community in general is not being cared for. There are no cameras to protect us. Rent is incredible high for these thin walls and floors. Maybe add a grass area where activities can happen, basketball court for these bored teenagers, and increase security. Maybe replace basic carpet with hardwood floors. We pay entirely too much for poor amenities and the only positive is the pool.

I recently moved in and J was so great and helped me through out the entire processes. He was…read morereally attentive and made sure everything was ready to the best of his ability.

I've had a wonderful experience at Birch Landings, and I especially want to recognize Jay for the…read moreoutstanding service he provides. From day one, Jay has been professional, friendly, and incredibly responsive. He truly goes above and beyond to make residents feel heard and valued. Any time I've had a question or needed assistance, Jay handled it quickly and efficiently, always with a positive attitude. It's clear that he genuinely cares about the community and takes pride in his work. His dedication makes a big difference and really enhances the overall living experience here. Birch Landings is lucky to have someone like Jay on their team. Highly recommend!