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    Brookside Gardens

    1.4 (32 reviews)
    Closed 9:30 am - 6:00 pm

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    laundry room

    The apartments.com rating is a lie DO NOT LIVE HERE. Water damage and mold on walls for a year. Ant infestation during Covid lockdown. Non operational laundry facilities pictures below For the whole story read on. My husband and I moved in about a year ago. We were expecting a baby and the reviews that I read at the time seemed promising. Alexis Dudeck showed us a nicer apartment she said that the apartment she was showing us was very similar to the one we would rent (it is not). She told us that we could view the apartment before we moved in (we did not). She told us that if there was any problems to let her know and she will do anything to help (she did not). Move in day Alexis was no where to be found. We get the keys of the apartment empty is disgusting and the wall in my sons room had severe water damage(picture below).The shower head had mildew. The radiators exposed so my son can just crawl over to it easy. All the appliances are date. Kitchen sink and bathroom toilet clogged. I emailed Alexis letting her know the issues and all she said was I'll let maintenance know(she didn't). I filled a maintenance ticket online and Ashley Valencia is now handling the maintenance inquiries. My husband and I have been emailing and calling her for a year about this wall and and also the ant infestation. The first time we noticed the ants was about two month after moving in. They died off by themselves. I got a note from Brookside saying that there were going to each apartment to check for bed bugs. I told the exterminator then but he told me to fill out a maintenance ticket when the come back again (which they did). When I filled out the ticket they told me that the ants were not important and to fill it out at later date. Ashley then canceled the ticket. I had ants for about a month during Covid lock down they were in my bed on the floors in the bathroom in the kitchen every single place in the apartment. We tried to use sprays as well as ant get but nothing was working.Finally the exterminator came and got rid of the ants. Within a few month they came back because they like the moisture from the walls. Other bugs that are here are spiders there's a lot of silver fish which are centipede looking bugs.I know I'm gonna get a fake automatic message saying their so sorry but they are not gonna change anything. DO NOT LIVE HERE

    This was the bathroom ceiling

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    7 months ago

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    J Turner R.

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    1 year ago

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    2 years ago

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    5 years ago

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    4 years ago

    They are raising our rent nearly 20%. What kind of company does that to their tenants?!?! These are truly heartless and greedy people.

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    4 years ago

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    3 years ago

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    6 years ago

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    11 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    8 years ago

    Good location everything is convenience .close to downtown main street and train station and Bridgewater mall

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    Ask the Community - Brookside Gardens

    Review Highlights - Brookside Gardens

    The location is excellent and conveniently close to Main Street, Bridgewater Mall and many other places.

    Mentioned in 2 reviews

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    I have lived here for over 6 years now. I would not recommend it to even my worst enemy. The new…read moreowners are absolutely horrendous. They have recently snuck in multiple additional charges onto our rent. We are now forced to pay for "amenities" and in order to use our garages that are attached to our residence we must pay an additional $75. These garages have no locking doors and lead directly into the units. These have always been considered part of our domicile until recently. DO NOT RENT HERE. THEY DO NOT MAINTAIN UNITS, THEY WILL SNEAK NEW CHARGES AND FEES. WHEN YOU CALL TO ASK ABOUT THESE AND TO REVIEW THE LEASE THEY WILL TELL YOU THEY DO NOT HAVE ACCESS TO THESE DOCUMENTS

    New ownership/corporation turned this nice community upside down in a matter of two years. They…read moreare the absolute worst!!! "Maintenance" is non existent as is the "office staff". Good luck finding someone who doesn't lie. Nothing that comes out of these peoples mouth is the truth. I've dealt with 732 different people in this crappy corporation and not one has come through on anything. They raise rent and charge fees for amenities that aren't even available. Lived in this complex for 12 years, not one issue these "people" come along and it's been a complete nightmare!!! Allowed me to move into a filthy, rundown unit (after Mr Yitz Ostrow stated that everything that I mentioned needed to be done was part of the "turn process" turn process my ***), garbage is a constant issue, work orders go under answered (which may honestly be a blessing because when they do attempt to complete a work order, you would have wished you've done it yourself) Save yourself the aggravation and look elsewhere. Nothing positive about this community except for the people in it (residents).

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    I hate to give one .....but in my opinion it's No stars for this company the owner Vikas is a…read moreterrible landlord. I would not recommend this company Landlord promised to remodel several times never followed through I've had rodent infestation for over six months it took several emails text messages to landlord and maintenance guy They don't respond and when they do it's weeka or months after the complaint The apartment was left with minimal damage and this landlord took $1200 from my security deposit for fees in which are absolutely overpriced and ridiculous. Every complaint for maintenance he will try to charge you a fee if it's found that you are the cause of the complaint. The landlord who is the owner of the con company is rude and disrespectful If you choose this person to rent from be sure to take pictures of apt or house before you move in and after you move out he will make up prices and fees just took take your money. I hope this company fails for poor customer service

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    Brookside Gardens - apartments - Updated May 2026

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