One of the Worst Living Experiences I've Ever Had - Stay Away If I could give zero stars, I would. Living at this complex has been nothing short of a nightmare from day one. I'm not usually one to leave reviews, but I feel obligated to warn others before they make the mistake of signing a lease here. INFESTATION ISSUES This place is infested. I'm talking mice, roaches, and all kinds of bugs -- and not just occasionally. It's a constant problem. I've woken up to mice running across my floors and seen roaches crawling across my kitchen counters and even into appliances. Despite multiple complaints and service requests, management has done next to nothing. Pest control, if they show up at all, is a temporary band-aid on a much larger issue. PLUMBING & STRUCTURAL PROBLEMS The plumbing is absolutely horrible. Leaky pipes, water backing up into sinks and tubs, and constant foul smells from the drains. I've had toilets overflow more than once with no urgency from maintenance to fix the issues. The water pressure is inconsistent, and hot water is not always available. NON-EXISTENT MAINTENANCE Getting any sort of maintenance help is nearly impossible. You can submit requests through the portal, leave voicemails, even walk into the office -- and still not get a response for days, sometimes weeks. When maintenance does come, the work is either half-done or they claim they "didn't find anything wrong." I've had to resort to fixing basic issues myself just to be able to live semi-comfortably. RUDE & UNHELPFUL MANAGEMENT The main office staff is not only unhelpful -- they're downright rude. Any time I've tried to raise a concern, I've been met with attitude, excuses, or just ignored. There's zero accountability, and it's clear that residents' concerns are not a priority. Instead of helping resolve issues, the staff gaslights tenants or blames them for the problems. GENERAL NEGLECT & LACK OF CARE The entire complex feels like it's been neglected for years. Common areas are dirty, trash often overflows from dumpsters, and lighting in parking lots is poor, which is a safety concern. Packages go missing regularly, and there's no secure system in place for deliveries. BOTTOM LINE: DO NOT MOVE HERE. It might look okay during a quick tour, but don't be fooled. Behind the scenes, this complex is falling apart, and management doesn't care. Save yourself the stress, the health hazards, and the money. There are much better places to live -- this is not one of them. read more

Do not move here! the apartments are in extremely poor condition. The plumbing is horrible, there is a major bug problem as well. Paper thin walls and my car was broken in the first month I moved there. Staff is completely disrespectful, so I would feel a burden asking them for anything. Avoid this place. I have never wrote a yelp review in my life until now hoping I save someone the issues. read more

do not move here their emergency number wont do anything.. me and my husband are sick to our stomachs ans had to kill a mouse by hand because he would not come and help us!!! tonight was horrible... i guess i should say the fact that we had this problem for months is bad too. the guys name is nazio by the way read more

Brookside Gardens - Apartments Near Me - Somerville, New Jersey

Roaches and nasty decrepit conditions, should be condemned. Mold, roaches, unsafe conditions, paper thin walls, noisy garages in the back rented to third parties with lawn equipment. Don't waste your time!!! read more

I'd advise avoiding this place. Have lived here for two years and am leaving this month. Units are all very old and in bad disrepair. Ever since the hurricane back in September things have gotten even more shoddy. The flood blew their furnaces and they have decided to not repair them, so unfortunately the units do not have heat anymore. (they have these small wall mount units with a "heat option" but they don't work well, and even so they are only in two rooms, so your bathroom and kitchen will be about 35-45 degrees) The staff is also less than helpful. They don't communicate with each other and often end up asking for duplicates of documents/information. I'd recommend having a lawyer read over everything they give you, as when they miscommunicate/misadvise/give misleading information to you, you will ultimately be held accountable for it. This has happened to me and two of my neighbors unfortunately. All in all, I'd recommend looking into other options and pass on this property, and anything else Edgewood Properties also owns. read more

They are raising our rent nearly 20%. What kind of company does that to their tenants?!?! These are truly heartless and greedy people.

I'm normally not one to leave reviews, but this place topped the cake for me. My boyfriend and I have lived here for almost a year now and it has been god awful. They allow they're maintenance crew to enter your apartment pretty much at anytime with NO NOTICE!! They never repair anything that is damaged. The woman working in the maintenance office is extremely rude and unprofessional, as well as the leasing office. We had people come into our apartment to check our fire and co alarm that didn't not work when we first moved in and never came back to replace it. Not to mention the pest control is terrible. If I could give this place zero stars I definitely would. Disgusting, don't even let this place be your last resort. read more

The apartments.com rating is a lie DO NOT LIVE HERE. Water damage and mold on walls for a year. Ant infestation during Covid lockdown. Non operational laundry facilities pictures below For the whole story read on. My husband and I moved in about a year ago. We were expecting a baby and the reviews that I read at the time seemed promising. Alexis Dudeck showed us a nicer apartment she said that the apartment she was showing us was very similar to the one we would rent (it is not). She told us that we could view the apartment before we moved in (we did not). She told us that if there was any problems to let her know and she will do anything to help (she did not). Move in day Alexis was no where to be found. We get the keys of the apartment empty is disgusting and the wall in my sons room had severe water damage(picture below).The shower head had mildew. The radiators exposed so my son can just crawl over to it easy. All the appliances are date. Kitchen sink and bathroom toilet clogged. I emailed Alexis letting her know the issues and all she said was I'll let maintenance know(she didn't). I filled a maintenance ticket online and Ashley Valencia is now handling the maintenance inquiries. My husband and I have been emailing and calling her for a year about this wall and and also the ant infestation. The first time we noticed the ants was about two month after moving in. They died off by themselves. I got a note from Brookside saying that there were going to each apartment to check for bed bugs. I told the exterminator then but he told me to fill out a maintenance ticket when the come back again (which they did). When I filled out the ticket they told me that the ants were not important and to fill it out at later date. Ashley then canceled the ticket. I had ants for about a month during Covid lock down they were in my bed on the floors in the bathroom in the kitchen every single place in the apartment. We tried to use sprays as well as ant get but nothing was working.Finally the exterminator came and got rid of the ants. Within a few month they came back because they like the moisture from the walls. Other bugs that are here are spiders there's a lot of silver fish which are centipede looking bugs.I know I'm gonna get a fake automatic message saying their so sorry but they are not gonna change anything. DO NOT LIVE HERE read more

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Do not live here I'm giving warning!! This place is absolutely garbage and the biggest dump in all of New Jersey! I lived here for only a year and the apartment conditions were horrible definitely a health violation. It's cheap for a reason. The maintenance and the people who run that office are extremely horrible I even attached pictures to show you how my bathroom looked for a whole year. Not once did they bother to come fix it they would always use an excuse as to why they aren't able to fix the bathroom. It's Disgusting I know multiple people renting here and they all have the same issue this place needs to be shut down! There was mold all around the bathroom and all around the living room and when we advised the maintenance guy he said that it's an old apartment and that we have to live windows open so mold doesn't build! Edgewood properties should not be a business they are fraudulent individuals. Do not live here take your money and invest it into a better place to call home! read more

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Dont fall trap to their offers like 1 month free etc. They took security deposit around 1800 from me and charged me 1500 while leaving for stupid reasons. Wont recommend it to anyone. There ACs are from 90s which they rotate from one house to other. Staff is very rude specially after you move in. Better are mount villa, royal garden etc. Aditya Dhamankar read more

Brookside apartment is the worst apartment on earth. when your neighbour makes love in their apartment, you will practically hear everything! I moved here a week ago and all I am looking for is the way out. the apartments are practically unlivable. I wish I saw the reviews people wrote here before deciding to move in. the bad reviews are the real and correct ones. I have not had a single night sleep since moving in here. Terrible! Terrible! Terrible! dont go there. read more

Only cons: - Worst leasing office. No courtesy for tenents. People in leasing office thinks they are bosses and just impose things on tenents. - Laundromat is perennially doesnt work. when you try by putting in quarters it goes into black hole though the machine is in working condition. Several feedback attempts to get it working goes to deaf ears - Gardening, maintenance work start early in the morning with no courtesy for people who are sleeping in the morning. The noise just wakes everyone early - The moment you say you want to vacate, be prepared to get bill for all possible charges from nowhere.. No questions entertained. Just imposed on you - MAJOR flaw - in summer all possible insects creep into your house. Got twice centepede at my house. Again call to the leasing office went into deaf ears. The response i got was that its common in summer. Had to take care of myself by not putting leg on the floor often. You never know wat will bite you. - Too much rent for an old shady apartment. The rent only goes up. As mentioned they find a reason to charge you.. If you are thinking of moving in.. Please stay away...... Doesnt worth it.. There are many apts around which comes in the same price range.. read more

Current resident here - my kitchen has recently become infested with cockroaches. I emailed the office to get someone to my apartment to take care of this. I have been waiting for a response from them when I see an email notification from Brookside Gardens pop up on my phone. I think "great, this must finally be a response to help me with my pest problem". On the contrary, it is the leasing office sending a mass email to residents asking us rate them on yelp in an effort to raise their deservedly awful rating. I am not one to take to this website very often, but boy was I eager to share my experience with yelp today! It is the cheapest apartment complex around, so of course I expected old buildings, sketchy laundry facilities and busted radiators but their customer service reaches a new low. Beyond frustrating when you are trying to work with them. read more

I was confused about renting apartments...I owned a home for 20 years...and didn't need a 4 bedroom house anymore. Leora Bronson was very helpful, and kept me up to date. We moved in and are very happy. read more

If I could give it a zero star I will. The building is very old and way too expensive. One most important thing to remember before you rent, and I believe it was mentioned in many reviews that they will deduct a lot of money from your security deposit after you move out!!! The amount is just not large enough for you to go to court with them but large enough to make you very annoyed!!! 200 dollar here and 200 dollars there, even though all seems to be good reasons, the number is always way to expensive to justify the so called "damage". I would not recommended it for anybody. There are plenty of apartment for rent in the area. Avoid this place as much as you can. Don't be fooled by their move-in deals, first month for free? It was all priced into your rent from the rest of your lease. read more

Where to begin? I've been here for 8 months now. I cannot even believe the amount of headaches this place has caused already. I guess it starts with the office. What. A. Joke. I honestly cannot believe the people in that office even know how to tie their shoes. When bringing my roomate and I to look at the Apt the first time we followed him in his car. Watched him casually roll through a red light and didn't even notice. After being able to answer absolutely none of the questions and not giving us a copy of the lease to look over before we signed it we made the dumb decision of signing with this place. Oh yea, and did I mention that he offered us for a cheap 50$/month that we could get an apt with brand new cabinets? Too bad we said no and they gave us the exact same room. Scam attempt? Definitely. Yea I know this sounds dumb, but we were hoping that once the dumbo showing us around was gone we'd be ok. Little did we know... It was painfully obvious this place doesn't care at all about what these rooms look like. I'm pretty sure the procedure of "cleaning up" the rooms before a new tenant moves in is literally painting EVERYTHING white. There was white paint in the outlets, on the cable jacks, and even covering over the bent screws coming out of the closet doors. Within the first month we were met with our first fun problem. We noticed that the bath tub nozzle on the bottom was leaking a little and seemed kind of loose. Contacted maintenance and they said they would be over shortly. Well apparently that wasn't quit enough, because within the next week the nozzle decided to shoot off of the wall during a shower my roomate was taking. They promptly fixed that after another phone call to please come over. Oh yea, and did I mentioned the maintenance people knock maybe a half time, yell maintenance, and then within half a second of the first knock just open the door? I understand they need to come in if we're not at home to fix things since not everyone can be around all the time, but when you're home sleeping/showering/getting changed and they just barge in it can be pretty unfortuante. And on top of that there has been almost a dozen times we've had to mop the floor due to the crew not wiping their feet before coming in. This next one may be my favorite. They promise you heat when it starts getting to the cold months and they don't charge for it. That's great! Oh wait, except now it's almost November and still no heat. Huh, I wonder why? Then we get the call that we haven't had heat for the last 2 months because someone broke into the basement of the complex and stole all the copper pipes... Seriously? Now that the heat is finally on it's almost as ridiculous as not having it. Pretty sure they turn it on and off at their own will, because the tempeture in the Apt can range from waking up covered in sweat, to waking up with icicles dripping from your nose. It's impossible to tell what the temp is going to be inside your own room so you may as well have a summer and winter outfit picked for every single day just in case. Oh and did I mention now that there is a lot of snow/rain the front yard area is a fucking swamp. But hey! It's a great ice breaker when talking to the neighbors! Because literally everyone says it and it always gets a laugh. Well, that's if the person hasn't just had to trudge across the marshland. My last complaint (and mind you this has only been about 8 months) is the parking. It's terrible. No lines so cars just park as they'd like which takes up entirely way too much space. Yes there is plenty of street parking, but that means nothing when it's time to snow out. You need to make room for the plows on the street so you'll be ticketed if you park there during snow. So that means you now have to park blocks away at another complex in order to park anywhere legal. So now not only is it snowing outside, but you get to walk a brisk couple of blocks to get into YOUR OWN APARTMENT. And don't try contacting management. They couldn't care less. The only reason I can even give this 1 star is because there is a roof over my head. Too bad below me is a room with around 10 adults living in it (I wish I were joking. Literally their entire floor is covered in air mattresses). Stay away at all costs. Seriously. I wouldn't recommend this place to my worst enemy. Incompetence is probably the best way to describe this place. Especially the staff. read more

Do not rent from here. They will not respond to maintenance requests and they will overcharge you on your security deposit. I never thought I would have these issues as someone who keeps where they live very clean but I had them here and nowhere else. read more

If it wasn't for the location this place would be 0. We moved in February and had to move out in August due to bed bug infestation. They handled the situation terribly, charging families heavy fees for. Ed bugs who do not speak English, when the establishment itself was the one at fault for the spread of bed bugs. No notification or exterminator walk through when neighbors were getting infested. I really liked a few of the workers, but they all were more interested in maintaining there status in the poorly run company then protecting their tenants. They used chemicals to get rid of bed bugs and told us it would be okay to re enter the apartment two hours after they bombed with out two year old. No, I do not think so. They also tried to charge us lots of fees for nonsense normal wear and tear. This place is one giant scam. Do not do it. read more

I lived at apt 11 on E Union Ave. in Somerville, NJ Brookside apartments for about 3-1/2 years. My wife, who was pregnant at the time, fell and scrapped her elbow and knee, because of the uneven pathway by the entrance of the apartment we lived in. Did they offer an apology or fix the pathway? They said they would fix it. Did they? Absolutely NOT, and we remained there for at least another year and half after the incident. It's been about six month since we've moved out, and I'm guessing the pathway is still messed up. It took them about six to eight months to fix a leak in our sons room that was by the window. The wall looked hideous. The maintenance crew came about three times, only tell us that they would fix the problem, next time and the time after that, and so on. Until finally it was fixed. The carpets in the apartment were a light beige color and seemed to be new when we first moved in. When we moved out they were a little dirty. It's a little hard to maintain, when you have a family and dog. And I was paying to have my dog live with us, so you would think the $25 dollar fee a month for the dog, would have helped to cover any accidents the dog may have had. Think again. Do the math, that's a little over $900 dollars extra for the duration of our time there. They scammed us, my family and I, out of our deposit. Oh! I'm sorry they returned to us a total of seventy some odd dollars. Claiming that the carpet was to look as it was, as we first moved in! What a Joke! Please don't expect to get your deposit back if you move into this complex. Do yourself and your family a favor, and look somewhere else to live, because they only are thinking of ways to keep your deposit from the moment you sign their lease. read more

Brookside Gardens is the WORST apartment complex you could ever live at. When I read the few bad reviews before I moved in, I thought that maybe people were exaggerating. THEY ARE NOT!!! If you move here you will regret it. We have had multiple bug problems, that they claim they have resolved. But it hasn't gone away and it has been over a month. I am constantly cleaning and self treating because they don't care. They lack communication, and no one seems to know what is going on ever. DO YOUR SELF A FAVOR AND MOVE ANYWHERE ELSE!!!! If I could give them no stars I would. read more

Good location everything is convenience .close to downtown main street and train station and Bridgewater mall

Apartments are ok, but they use an old heating system where you cannot control the heat of your apartment. Radiators do not really work for adjustments, and I had an apartment at 85-90 degrees year round which forced me to use an air conditioner year round. When maintenance is called about it, they tell you they won't do anything involving heat until summertime. This has been their consistent response for 2 years. Avoid if possible read more

This is the worst place we have ever lived by far. They charge you for structural damage at the end of your lease and tell you about it the day you get your deposit back- 400 dollars worth. You think you are saving money. But you're not and it's not even worth the headache of terrible management and the money you lose in the end over literally NOTHING. SAVE YOURSELF- do not live at brookside. read more

It's the cheapest place in town for a reason. The management team is sub par and the laundry facilities never work right. The grounds crew does remove snow well but that's the only good thing. It's a very basic non luxury apartment. I feel like I need to say again how irritating the laundry is to use read more

I have lived here almost 10 years. This place has gone downhill the last year or so. First there is a flat fee for water which doubled my water bill. I did send a letter and I think mgmt wiped their bottoms with it. No reply. Now they are charging for batteries if they need replaced. Talk about nickle and diming someone. I can just imagine what happens when I move. The location is great but don't move here. read more

one of the worst apartment community in America. Have been living in this complex for around 3 years ( 2.10yrs). After i vacating from there only i realized that, i wasted my 2years 10months life in america. There is no single good things to tell about this community. If you are planning to stay there, please keep in mind the below things 1. Every week you have to call maintenance for bath tub clock or toilet clocked. 2. Kitchen appliances are very old 3. You will get more charges when you leave/vacate even though u maintained well 4. You will get always high water charges even you used or not 5. If you have a kid, then better to stay different location. These houses are not enough to stay more than 1 person. People who wanted to live happy, shouldnt stay this complex. read more

Please DO NOT rent this apartment. We lived there for 1 yr. Very small apartment, very poor maintenance service, hot water not available all time. In winter sometimes they do not provide heat. When we moved out in June 2013 they charged us $ 606 for carpet cleaning and Apartment painting (as per NJ tenant law, these are illegal charge from a tenant). Again advising, please DO NOT GO FOR BROOKSIDE GARDENS, SOMERVILLE NJ, they will make your life a hell. read more

I don't recommend this place at all. If it were possible to give no star, or negative star, I will. I had a lease contract for 1 year (AUG/1013 to AUG/2014) and i was able to bear staying here for 5 months only. Of course they did not accept my early contract termination for free therefore I had to give away money but that was the best option compare to the hell I was living. You can hear anything and everything from every apartment around yours (Above, below, left, right) and if those tenants are not nice then your life will be a hell. Rent is too expensive for this kind of apartments, they are too old. When leaving the apartment, after the 5 months, I made sure everything was perfect, I mean I painted the walls and caulked every noticeable hole or small niche, even though I did not make them, because I felt they could make up any excuse to get something from my deposit but in the end they did, not big deal but they did. When i moving to the apartment there were spiderwebs on every corner and in the fridge there was dirtiness below the vegetable drawers. Maintenance is the only thing that was fine in this place. The staff was kind of okay. On site laundry is horrible. In summary, I am sure you will find something much better somewhere else for the same money. read more

Have been living in this complex for 2 years. Really Cheap, however you are paying for what you get. POOR MANAGEMENT Very small space. Lack of closet space and storage space. Not enough parking spaces in the parking lot for the complex. No control over heat: on warm days heater is on bringing the apartment to over 90 degrees, on very cold, below freezing days, heater is off. Originally when we moved into this apartment the lease had said that we would be responsible for paying for the electric and gas, there was a stipulation that we would be responsible for heat in the future, when the complex made "improvements", however that has not happened. When our lease renewed they had raised the rent, due to "economic" reasons, and mid year through that lease decided to bill us on water with the same "economic" reasons and outsourcing the billing company to VA. Management does not submit water usage to water company in a timely manner, so that we end up paying varying amounts (sometimes 3 months worth, with same one month bill due date). To make matters worse water heater is never satisfactory, I have reported the issue constantly for the past two years, but the heater has never been fixed appropriately. Also for the past two years I have reported during days of heavy rain flooding on grounds, due to block drainage. However managements has not bothered to clean the drainage (issue has already been reported on by other tenants for the past five years, but nothing has been done), it floods on the grounds (never the street). Tenants cannot enter or exit their entrances when this flooding happens. Because of lack of parking, and no parking on streets during snow, the snow plower cannot access parking lots well (due to over parking) and the tenants end up having issues getting out of the parking lots. Good apartment to live in if you are temporarily staying here and looking for a better, yet affordable place. Cheap price is not worth the headache! read more

Great place to live! The location is excellent and conveniently close to Main Street, Bridgewater Mall and many other places. The apartments are in good condition and the neighborhood is great. I haven't had any problems with anyone. I can't complain! read more

I recently received a new job in Newark, New Jersey. So I needed to find a place within commutable distance to Newark. I currently live in Middletown, New York, which is an hour and a half from Newark, and two hours from this complex. I called them on a Saturday and asked if they have an apartments available for $1193, which is the lowest that they have. They call this model the Springfield. A woman there said they did and I made an appointment to view it the next day at 3 PM. The following day, they asked to move the appointment to 3:30 PM because they mistakenly double-booked the viewing time slot. I said okay, and I confirmed that they still had the Springfield model available. This was a different woman on the phone this time, and she said she was no sure. I said, you need to be sure because this is a two hour drive from Middletown, and I'm not coming there if you don't have one. She checked with her manager and said that they did. So I'm on my way for the appointment which is now at 3:30 PM. I got stuck in traffic and called them to let them know. This time a different woman answered. She didn't even know I had a viewing appointment. I explained to her, tell me right now if I have the appointment or not because I'm on my way, and I'll turn around right now, if you can't keep proper organization. She checked with her manager, and she said we found the appointment. Finally, after a two and a half hour drive, which included traffic, I arrive at the rental office for the complex. The manager speaks to me and goes over the Springfield. She states that all Springfields are $1293 instead of $1193 because they were recently renovated. I asked why wasn't this ever communicated to me over the phone? She said she apologized for it not being communicated. I informed them that they are preforming bait-and-switch which is illegal. I also informed them that I will be writing about my experience on every listing website they are on, and reporting them to the Better Business Bureau and walked out the door. So now I am keeping my work and doing as such. CAUTION to all. Do not even contact this complex. Whatever prices they have listed on their website, or you hear from their mouth is falsified. read more

If you want to be disappointed in the place you live, you've picked the right complex. I lived here with my fiancé for over 18 months and I was so lucky to get a new job that let us break our lease. When we moved in, the floors were totally warped because the they hadn't been sealed correctly and it hadn't been ventilated properly. Within 4 months of living there, we started to have issues with our shower. For the remainder of the time we lived there, maintenance was called once a month to fix it because they are incompetent and have no plumbing knowledge. Of course, they were never available during the weekend so we had to adjust our work schedules to be home when they could do the work. Despite saying that people weren't allowed in without notifying us, on five different occasions, I would randomly find a maintenance worker inside my residence. This didn't change until my third call to corporate because the on site office is staffed by people with no brain power. I can not suggest enough that you should look somewhere else when trying to find a new residence. read more