We booked a home in Grand Haven in March. About 30 days before our trip, they called and asked us…read moreto move our dates a week later. They said the owners wanted to use the property for their daughter. I explained that we are flying from Arizona to Michigan for this vacation so we have airfare, time off work, time off school etc for 7 people. A few days later I received a very generic email stating the property we booked was no longer available. They suggested another property (same town but very different walkability, different bathroom count, different setup). Had I cancelled this late in the game I would have been responsible for 50% payment (mind you I had already paid in full). There was zero concession offered, zero apology, zero kindness. To add insult to the situation, I still receive automated texts regarding my upcoming arrival. So I had to scramble to find another place (with less than 30 days) and pay that in full while awaiting a refund on my first booking. Epic failure in customer service.

The place was run down, no bay view as I thought from the website. We went a night without a shower…read morebecause there was no hot water. They were fixing the balcony above us and saw dust was constantly falling. My husband smoked outside the unit and they charged us $1000 dollar fee for smoking inside. I got an e-mail about the fee 4 days after we checked out. How do I know someone else wasn't in there! Never again!!

Did his job as an agent but was during the entire process and past that extremely mysoginistic…read more Absolutely consistently made my wife feel lesser and less important, when in fact she's the financial expert in the family. But she was always talked down to. Does a good job as an agent. But treated my wife horribly.

From the owner: It would so be nice to live in Traverse City!…read more We have all said those words. Whether you have always been here, are moving back, or simply finishing a dream, Northern Michigan is a special place to call home. As the region grows there are endless options to choose from to call Traverse City home. Lake Front Homes Downtown Condos Classic Victorians Vineyards Vacation Homes / Second Home Friendly Neighborhoods Orchard Estates Investment Properties Short Term Rentals Equestrian Bank Owned and Foreclosures Local Expert in Grand Traverse, Leelanau, Benzie, Wexford, Antrim, and Kalkaska Counties Covering the zipcodes of 49684 49686 49685 49615 49690 49648 49682 49696 49636 49617 And any part of Michigan.

Renters BEWARE!!!! I would not recommend renting the Aspen cabin from Jeff with Crystal Adventures!…read moreWe had a horrible experience at this cabin. Upon arrival, we discovered a lady bug/beetle infestation. The dishes in the kitchen cabinets were dirty and also had beetles on them. The kitchen is also not a full kitchen as advertised. of the two bedrooms, one of them does not have heat, and the other one has a hidden baseboard heater which you are not made aware of. This resulted in us sleeping without heat before the first night. The bathrooms are absolutely filthy. Only 2 of us (out of 6 people) showered the entire weekend as the showers were very unclean. We had dog hair in the sheets of our bed. We realize mistakes can happen with cleaners so tried to work with the property owner, Jeff in hopes of working something out and issuing a partial refund for everything we encountered last weekend. He was very unprofessional and left us no choice but to contact AirBNB for help. After seeing our photos and videos, they agreed that we deserved a partial refund. I just wanted to help inform others to avoid renting from Crystal Adventures at all costs! It was a very unfortunate situation for our family.

The staff at Crystal Adventures were very friendly and helpful. They helped us get our canoes and…read morekayaks into the river and explained what to expect (portages/timing etc.). The river was just beautiful and less busy than others in the area. In hindsight I wish we had each gotten our own kayaks instead of doubling up in canoes as the river is tricky to navigate in the larger sized vessel at times. I'll definitely come back to Crystal Adventures.

Melissa and her team go above and beyond what I could have ever expected. From the first initial…read morevisit with her and after the first cleaning, I am more than happy to refer AYS to anyone and everyone. She is very flexible with both schedule and budget - you tell her what you are looking for, and she delivers. Her prompt communication is also very appreciated. There is nothing better than coming home to a clean house and I am so thankful that I found Melissa and her AYS team. Nothing beats walking around your kitchen barefoot without stepping on lasagna noodles. Serious fact.

While I must say that the ladies did an amazing job they broke a very small and inexpensive…read morefigurine and then lied about it. They threw it away where I retrieved it from the trash and was able to glue it. Then, after speaking to the owner she had me take a picture of the figurine as proof and then, when the women still stuck to their story she basically called me the liar. SO, since this was a cheap little figurine - although valuable to me - I can only imagine what would happen if they broke something of real value. I wasn't even mad about the figurine - accidents happen, but was SO disappointed how this was handled. There are plenty of other cleaning companies in Traverse City so do yourself a favor and pick any one of those over At Your Service Cleaning - because they are clearly NOT at your service. L.J. Hunt Traverse City, MI

If you're looking for a Realtor in the Traverse City and surrounding area, Cindy is that Realtor…read more We just closed on selling our house in Traverse City and Cindy was Fantastic! She went above and beyond our expectations. We had major issues with a local lender and Cindy stepped in and helped get these issues resolved and meet our closing date. With her years of experience, she will go to bat for you, and help you get through the process. Thanks again Cindy! Rob S.

I have been looking for a vacation home in the northern Michigan area for several years. After…read moreencountering many realtors who were not looking out for my best interest, and who were quite frankly, shady, I finally had the good fortune to stumble upon Mrs. Cindy Anderson. She was a breath of fresh air. She was extremely honest with me and she earned my trust early on. When I finally found a home I liked, she was so calm, cool and collected in dealing with the difficult sellers that it was amazing. I'm sure I was no picnic to deal with either because I wanted the best house I could get for as little money as I could, so she really, really went to bat for me. Cindy made all the difference to me because I was at the point to where I was just going to quit looking. Now my family has the greatest vacation home ever and we owe it all to her. I will use her again and I would highly, highly recommend her to anyone buying any kind of real estate.

I couldn't say enough great things about Cathy! She goes above and beyond to make sure her clients…read moreare taken care of and takes the extra steps to ensure every little detail is perfect. I've been fortunate enough to have her as both my buying and selling agent and would highly recommend her for either! If you're looking to buy or sell a property and want a top tier experience, Cathy should be your agent!

I found Cathy on Google and was drawn to her fantastic reviews and location. She was even better…read morethan the reviews stated. Lightning quick with responses and going the extra step in every situation. We are out of town buyers and she made our process seamless with review of potential homes via FaceTime. We secured our perfect condo with her expert guidance and closed virtually with smooth sailing. She has a delightful personality and makes home buying a pleasure. Thank you, Cathy, for making our summer home buying experience the best ever.