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Brookline Bank

2.8 (4 reviews)
Open • 8:30 am - 5:00 pm

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Personal banking

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Rockland Trust

Rockland Trust

(2 reviews)

My Rockland Trust debit card information was stolen and used by someone in another state to make a…read morepurchase of nearly $1,000.00 I was sent a text message from Rockland Trust on that day asking me if I made this purchase, to which I replied "NO", and the card was subsequently frozen and my account was given a provisional credit for that $1,000.00 fraudulent purchase. Fast forward 3 months later, and the provisional credit I had been given was then RESCINDED by Rockland Trust, and I was told they had been given "proof" by the merchant where the fraudulent transaction occurred that it was not fraudulent, despite the fact that the bank itself CONTACTED me that day when the purchase was made as they suspected it to be fraudulent. Now Rockland Trust is telling me there is "nothing more we can do", despite having already being able to provide me a credit for the fraudulent purchase that they TOLD me about the moment it happened. I will very likely be taking my business elsewhere entirely and never banking here again because of this complete failure, on Rockland Trust's part, to protect me and my financial security despite every indication and piece of evidence they had to do so.

Went to the bank to open a business account and my experience at this location was great. Isabel,…read morethe Assistant VP, greated me and helped me to open an account. She was very professional and explained everything. This bank/location is awesome and would recommend people for consumer or business accounts.

Brookline Bank - banks - Updated May 2026

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