very cheap, helpful and friendly service. I would recommend to everyone.read more

I'm a big fan of Royal Cars. Mainly because the telephone lady always makes polite chit-chat. I…read morethink she recognises my voice now. Even the drivers are quite chatty (which is good and bad in equal measure). Anyway, these guys are pretty reliable and the taxis always seem in good condition. Their fares are staggeringly low and I never feel like I am getting ripped off. One minor criticism: I'm always shocked by how the drivers struggle to find my address. Living in an apartment isn't that odd and my building has been here for 7 years.

Whenever I need to get back from Brum or Bearwood to Oldbury, my taxi company of choice is Bearwood…read more& Blue Sky. Formed, funnily enough by the merger of Bearwood Cars and Blue Sky Taxis, this company are always polite on the phone, employ friendly drivers who know their way around and, best of all, are pretty cheap. I've used them many times and it's very rarely cost over a tenner to get me home (some taxi drivers have wanted up to £20 for the same journey). One good thing about this company is that they have no qualms about coming to pick you up from Birmingham, even if you didn't use them to get there in the first place - something which have happened to me with other taxi firms in the past.

After using this company 5 days a week for 2 years I phone to book a taxi and the rude person on…read morethe other end of the phone told me I couldn't book a taxi for the next morning and when I said I've always done this he was rude and patronising with no explanation why .won't be using again!

Local taxi rank, friendly drivers with nice clean cars…read more Never waited more than 20 minuets for a car to arrive and they know My local area and Birmingham really well. They have a base in Blackheath and Broad Street and i don't know if this cuts their costs somehow but they are the cheapest rank i have ever used. Would recommend to anyone traveling towards Dudley from Birmingham, very trust worthy. I once left my wallet in the back of a cab owned by Brookfleet, not only did they notify me straight away, they personally returned it to me the next da with all the cash still inside, amazing.

Terrible service, let me down late at night after a family party. Stood on a car park for over an…read morehour at 1am with my kids....shocking!

We pre booked and pre paid for a taxi to pick us up on New Year's Day to try and avoid delay on…read morewhat's known to be a busy night of the year. Unfortunately ABM don't seem to value their existing customers enough to prioritise pre bookings. Our taxi ended up turning up over two and a half hours late, leaving us standing in the cold for this entire time as each time we called the company to see where the service we had already paid for was, we were given an arbitrary time of between 10 and 20 minutes away. I understand delay on a busy night of the year but when you pre book and pre pay for a service to avoid delay, there is not really an excuse. Appalling customer service by the team in the office who told us to take it up with the taxi driver, which we weren't going to do as it clearly wasn't his fault. Ironically we received an automated text when we got back home saying "Book now to avoid disappointment" for future journeys. Very disappointed.

Used to be a fantastic company not anymore, always late and turns up half an hour early expecting…read moreyou to be early and if you cancel I'd say it's too early the operator swears at you! Won't be using again.

Booked and pre-paid for a return trip to & from Bham Airport. When we arrived back in Bham & I rang…read moreto confirm we had arrived they claimed they had no record of our booking & refused to send taxi out. They then said they would send a taxi out but we would have to pay return journey which i refused. I then found a card the taxi driver left with his taxi driver number and phone no. Eventually they sent taxi out to pick us up but thia was after waiting about 1 hour 15 minutes! - Will never this taxi firm again