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Brookdale Oro Valley

2.5 (6 reviews)

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11 months ago

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1 year ago

Bugs, leaky ceiling, inadequate staff, etc. Why pay for this? This has been a three year experience for our family. Time to leave.

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1 year ago

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7 years ago

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3 years ago

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13 years ago

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Fairwinds - Desert Point

Fairwinds - Desert Point

3.5(6 reviews)
1.0 mi

My father has been a resident there for over nine years. I think it's a wonderful facility and…read morepeople truly do their best, except the current manager, Juan. Long story but he is lazy, unresponsive and unhelpful. The phone passes to the bistro and they can't help nor transfer the call to the receptionist. The receptionist is ill equipped at best and transfers the call to the manager, Juan, who either ignores the call or just doesn't care or work his shift. I needed simple stuff and got no response. Time to let that dude go. It's a difficult job, but it's not getting done. I will recommend the place when they set the manager straight. It's sad.

My grandma has lived at Fairwinds going on 5 years now. Originally, she lived there with my grandpa…read moreand they both were really happy. Since then, grandpa has passed but before then the staff at Fairwinds worked so that he could stay there and be cared for. They took such good care of him and he loved the staff. Now, it is just my grandma and she continues to do so well and receive amazing care. It allows her whole family to rest assured that she is ok. I can't say enough about the staff, from the front desk, maintenance, the restaurant, events, etc. they are all amazing and so good to my grandma. Plus, the nursing and aid staff are fabulous to her. I go and visit her there at least twice a week and can attest to the fact that this is a great place for anyone who has someone that is in need of help to ensure they can live independently and safely. They have tons of things for her to do and activities to take part in. Finally, the food and menu is actually really great and the wait staff is even better!

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Fairwinds - Desert Point
Fairwinds - Desert Point
Fairwinds - Desert Point

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Desert Springs Gracious Retirement Living

Desert Springs Gracious Retirement Living

3.0(2 reviews)
0.7 mi

I wish the people living here and thinking about living here were using social media more. They…read moremight actually get their complaints heard and needs met. My in laws moved into Desert Springs 6 months ago. There have been THREE managers in that time. I'm told they've had a dozen managers in four years. One of the biggest complaints is with meals. They are consistently understaffed and have a lot of turnover. We stayed over the holidays and it wasn't uncommon to sit for over an hour before getting a very mediocre meal. It takes an average of an hour and a half and often two or more hours to eat! It's ridiculous. Mybin kaws said that they're being told the facility is trying to get volunteers? Volunteers? This is an expensive privately run facility. How about they hire and pay staff to take care of their cli

I have visited Desert Springs many times over the past two years. My in-laws stay there. The…read moreplace is beautifully appointed, their artwork in the hallways is gorgeous. And the food is great. I always look forward to their meals. I think they are moderately priced for guests. There is always a nice selection of menu items, well prepared and tasty. The servers, usually young ladies, are very pleasant. In terms of wait time, I've never waited longer than a few minutes to place an order or to be served. It may help to get a feel for the rhythm of the place, like anywhere. For example, they don't take orders and serve from everywhere in the dining room at once, like a restaurant, because it's too inefficient. They take orders and serve from one end of the dining room to the other using carts, as you might expect. So it helps to understand which end of the dining room is being served first for a given meal; the schedule varies but it is patterned. Take away: good idea to think through where in the room you want to sit. Since the serving pattern isn't kept secret, you'll also need to arrive early enough to sit there. Desert Springs is a nice facility. I understand that they have had high turnover for managerial staff. I don't see effects of it upon what residents experience. My in-laws love it there.

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Desert Springs Gracious Retirement Living
Desert Springs Gracious Retirement Living
Desert Springs Gracious Retirement Living

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Brookdale Oro Valley - retirement_homes - Updated May 2026

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