My father has been a resident there for over nine years. I think it's a wonderful facility and…read morepeople truly do their best, except the current manager, Juan. Long story but he is lazy, unresponsive and unhelpful. The phone passes to the bistro and they can't help nor transfer the call to the receptionist. The receptionist is ill equipped at best and transfers the call to the manager, Juan, who either ignores the call or just doesn't care or work his shift. I needed simple stuff and got no response. Time to let that dude go. It's a difficult job, but it's not getting done. I will recommend the place when they set the manager straight. It's sad.

My grandma has lived at Fairwinds going on 5 years now. Originally, she lived there with my grandpa…read moreand they both were really happy. Since then, grandpa has passed but before then the staff at Fairwinds worked so that he could stay there and be cared for. They took such good care of him and he loved the staff. Now, it is just my grandma and she continues to do so well and receive amazing care. It allows her whole family to rest assured that she is ok. I can't say enough about the staff, from the front desk, maintenance, the restaurant, events, etc. they are all amazing and so good to my grandma. Plus, the nursing and aid staff are fabulous to her. I go and visit her there at least twice a week and can attest to the fact that this is a great place for anyone who has someone that is in need of help to ensure they can live independently and safely. They have tons of things for her to do and activities to take part in. Finally, the food and menu is actually really great and the wait staff is even better!

I wish the people living here and thinking about living here were using social media more. They…read moremight actually get their complaints heard and needs met. My in laws moved into Desert Springs 6 months ago. There have been THREE managers in that time. I'm told they've had a dozen managers in four years. One of the biggest complaints is with meals. They are consistently understaffed and have a lot of turnover. We stayed over the holidays and it wasn't uncommon to sit for over an hour before getting a very mediocre meal. It takes an average of an hour and a half and often two or more hours to eat! It's ridiculous. Mybin kaws said that they're being told the facility is trying to get volunteers? Volunteers? This is an expensive privately run facility. How about they hire and pay staff to take care of their cli

I have visited Desert Springs many times over the past two years. My in-laws stay there. The…read moreplace is beautifully appointed, their artwork in the hallways is gorgeous. And the food is great. I always look forward to their meals. I think they are moderately priced for guests. There is always a nice selection of menu items, well prepared and tasty. The servers, usually young ladies, are very pleasant. In terms of wait time, I've never waited longer than a few minutes to place an order or to be served. It may help to get a feel for the rhythm of the place, like anywhere. For example, they don't take orders and serve from everywhere in the dining room at once, like a restaurant, because it's too inefficient. They take orders and serve from one end of the dining room to the other using carts, as you might expect. So it helps to understand which end of the dining room is being served first for a given meal; the schedule varies but it is patterned. Take away: good idea to think through where in the room you want to sit. Since the serving pattern isn't kept secret, you'll also need to arrive early enough to sit there. Desert Springs is a nice facility. I understand that they have had high turnover for managerial staff. I don't see effects of it upon what residents experience. My in-laws love it there.

My mom has been living at The Fountains at La Cholla for over a year now. She started in…read moreIndependent Living, and has since moved to Assisted Living. At every step of her journey, she has received exceptional care and abounding compassion. When she moved to assisted living, one of the associates found out that she is a pianist. That associate then donated a keyboard for her to play on headphones in her apartment. That's only one example of the kindness that I've seen displayed over and over. They have gone above and beyond at every turn. My gratitude goes out to everyone at the building. Highly recommended.

My mom has lived here for about a year and absolutely loves it. The move in process was over all…read moregood, but did have some issues with getting her Xfinity set up. We often go visit her and eat at one of the dining rooms. Just after Christmas we had a family lunch with about 8 of us. Our server was very friendly. The food is very good. I've enjoyed their burgers, salads and salmon. Sometimes they are a bit short on staff and things take a bit longer but if you know that going in, it's not an issue. I am so happy my mom has found a place she loves to live at and a place we're we fell good about and know she is in great care.

We just had a delicious lunch at Taboon and our waitress, Dahlia, was excellent. Such a warm and…read moreinviting atmosphere!

Scared to find out that they had a criminal who didn't pass his finger card background and HR…read moreallowed him to work on the premises among the elderly who need to be protected on every level. They let this go on for over a year and a half. There is no security and lots of incidents of theft going on continually with no arrests. This will never be a place for my loved one to reside. Bad management, HR and company overall. Choose wisely.

Our family was there for 4 weeks 24/7 while my dad was passing away. The genuine care from the…read morestaff members was above and beyond. We saw this on a daily basis. Caregiving is one of the hardest jobs and not something everyone can do. They demonstrated everyday how dedicated and caring they are to their patients. The staff made a difficult event as easy as possible. We really appreciate everything they did for our dad the 6 years he was there.

Where you can work and play at the same time. When you can leave this place knowing that you made…read moresure at least one person had a purposeful moment in the day...priceless

The care team is amazing! All the staff helps everyone out and are so kind to the patients. The…read morecare that is given is above and beyond.

This is an amazing property that is beautiful, serene and private. You can feel the love here and…read morethe staff is fabulous.