Great service. They have the skill and knowledge to fit you in the right equipment. At a fair price.read more

Excellent ski shop with friendly and knowledgeable staff. Large selection of equipment and…read moreclothing. Fantastic repair and ski care technicians. From buying equipment to taking care of your skis I wouldn't go anywhere else

There's no better! I trust all my bikes--sales, service and safety--to Andrew and the team…read more It's 6 STARS from me!

forgot my skewer for the front tire for the new trek at home. went here 5 minutes before closing…read more they gave me a used one that served the purpose. worked fine. I'll be going back for any other issues. very polite and professional. highly recommend.

I've been dealing with Rich for over 10 years now, it's always been a pleasure. I've purchased a…read morefew bikes here over the years, as well as multiple service trips. He is always willing to help and his prices are very reasonable. It's nice to have a local bike shop in the area that is good to deal with.

Rich and Adam are my go-to guys for when it comes to getting my bike service at the end of the…read moreriding season.

Prior to the Pocono Bike Company I had dealt, unsuccessfully, with three other bike shops in our…read morearea. Pocono Bike Company not only does the right thing for their customers, but they're completely invested in the local community and biking scene. I have had multiple occasions of being down sold better product at their store, and just general service well above and beyond what you'd expect. It's the sort of place you just want to go hang out - it is what a bike shop should be. If you're looking for serious high end bikes they more than have that covered, and if you're new to bikes or just want a safe ride for your kids I can't think of a better group of people to steer you in the right direction for the best cost for you.

I went there for the first time this morning…read more... As I approach the door outside... there was a dog looking at me through the glass. I was hesitant to open the door because I didn't know if the dog would run out and get hit by a car. I do not know this dog and -- I do not like strange dogs. Fortunately, I opened the door, and the dog "did not run" into the street instead ... he shoved his nose inside my crotch and refused to move from that position until I had to make it known to the man ignoring me behind the counter. In the meantime, with this dog up my crotch, another dog runs out from the back and starts barking at me. This man behind the desk barely acknowledged me or barely moved to contain these 2-unleashed dogs bothering a perspective customer. Horrible customer service. probably the worst I have ever experienced. They lost a huge sale today because my grandson was in there last week and asked me to pick up a bike that he liked. I would never walk in there again.... Contain your dogs!!! A customer does not want to get harassed by two dogs when they walk inside of a store!!! Hopefully, they learn a lesson from this review.

On the second day of a three day biking trip on the D&L trail, a stick was thrown by another…read morebiker's tire on the trail. It flew into my rear tire and derailleur and jammed both. I rode back to the Pocono Mountain bike shop in Jim Thorpe, which was close to the trail. It was 5 minutes before they closed. They did not have a mechanic and recommended calling LOC. I called LOC the next morning. Cindy said to bring the bike in right away. I did and their mechanic Bill said it would take some time to fix. I explained that this was the last day of my trip. He said no problem. Bill arranged for a loaner and got us on the trail in under an hour. We brought the loaner back later that day. My bike was fixed and we managed to get in a nice pedal on the trail. This is a terrific bike shop. They were very nice and knowledgeable people. The shop had lots of parts on hand. Dealing with LOC was a good experience all around given how that silly stick could have seriously messed up our plans. Thank you LOC for all your amazing support and help!

Knowledgeable Convenient…read moreFriendly My wife found LOC for a family trip and booked ahead. When we arrived, we were warmly greeted, given our paperwork, walked through our choice of bikes, and given both a map and a very thorough overview of the recommended bike route to take - each staff person we spoke with seemed friendlier than the last! My family of four took bikes out along the D&L Trail from Lehighton to Mauch Chunk, enjoying the scenery, the camaraderie, and some laughs, all while well-equipped from LOC. The Center itself is chock full of new sturdy Specializeds for your riding needs - both mountain bikes and cruisers. The facilities were also equipped with commodious bathrooms/changing facilities not only for cyclists, but for the Jim Thorpe River Adventures and Northeast PA Kayak School that share the building. We paid $140 for our rentals - four bikes, two helmets (and four bottles of water) for six hours. Well worth it for a great riding tour. Recommended!

Being somewhat into cycling as I am, I've been to several bike shops in the area. Of what I've…read moreseen, this one of the best. I've taken my bike here on several occasions to get it tuned up, fixed, or for whatever cycling accoutrement I might need. The service has always been speedy and efficient. There has only been one time that I've had to bring my bike back there to fix a problem a second time. What happened was that I my front tire went flat for some reason that I wasn't aware of. I brought it in, and they replaced the tube. I went out, rode it, and the tire wen flat again. Long story short, they overlooked a tiny sliver of metal that was jabbing into the tube. Thankfully, though, they removed the shard and the inner tube at no extra charge. While they have great service, they also have a really nice selection of equipment. They carry just about every style of bike that would make sense. They also have nice selection of just about everything you need for your bike. The selection of goods isn't the thing that makes it good. The service is what makes this place great.

I'm not much for reviews but I can see I was very pleased with the assistance and the attitude at…read moreAction Wheels and I would highly recommend them for a bicycle purchase or accessories and service. I was pleased to do business with them.

I have been to enough bike shops in the LV by now to know that between them, some are fantastic on…read morecustomer service, but expensive; some are low-priced but staffed with people who don't know what they are talking about; and some are priced nice, and are friendly, but if you don't call them to follow up constantly, your parts order or bike repair will sit there forever. Cutters is the exception to this: they have awesome prices, they are SUPER friendly and helpful, not snobby, and do fantastic work. They carry awesome bike brands (it's nice being able to choose between like 4+ brands in one shop, as opposed to just going to a shop that sells only Trek, for example). Also, they cater equally well to road riders, and MTBers, unlike many shops who skew towards one or the other (they are great for townie/commuter bikes too!). Between their awesome prices, their in-stock inventory, and their quick turnaround with special orders, I have had zero need to shop online for bike parts either due to cost or availability- if you know even a little about the state of the bicycle industry, you know how important it is to support your local bike shop versus buying online. And this LBS is absolutely, 100% deserving of that.

A great experience, very pleasant people to deal with. They definitely have my business in the…read morefuture.

Gentleman who helped me today was extremely knowledgeable and got my daughter's bike up and running…read moreagain after tube installs. Definitely going back here for my Cannondale.

A great shop in lovely historic Scranton! I received top-notch service from a mechanic who really…read moreknew their stuff. Here you will find a curated selection of cycling necessities and fun oddities, and great coffee. I bought some kick-ass gravel tires and had them expertly installed- wouldn't have been able to do it myself because the bead of that tire was so tight! The owner was friendly and helpful, none of that bad or elitist attitude that is all to common. This shop is a gem!!!

hands down best bike store in reading he was very hopeful…read morewith my problem and helped me at the very last minute... very professional in working on bikes , i will recommend to everyone to check it out for yourself,,, but i give it 100* rating, everyone else is cons out for money , it ment the world to me when he fixed my bike and no one else cared u love you guys truly awesome happy rider now thanks rex ott

Best selection, service, best bike lines. Passionate staff. These guys ride! Best wrench in the…read morebiz. If leave 6 starts if I could.