I went through hours of getting a MRI scheduled. All was set for tomorrow until early this morning…read morethey called and cancelled me. They have the equipment to do the MRI but their radiologist doesn't want to take the time. I've done blood work etc. for the MRI. I'd not agree to have anything done in their radiology department ever after this experience. Terrible service & language barriers to top it off.

We've never had an MRI outside of Bronson, in our family, but are very impressed with KNI, which is…read morelocated across from Borgess on Gull Road. The staff is fantastic! From the initial phone call for scheduling to the check in and MRI tech, everyone was kind, pleasant, and truly helpful. The building is handicap accessible and has a nice waiting room (although, as with every waiting room, I wish the tv was quieter). Best of all: an OPEN MRI is available! FINALLY!!!! Thank you, thank you, thank you. :)

Had to wait over 56 days for a CAT scan I was very concerned about. Bronson hospital owns this…read morebusiness and my CAT scan was over the 56 day policy and a certified medical assistant just kept putting of my results saying it wasn't in. You have to watch Bronson because you're pcp won't refer you to a specialist even if you have an immune deficiency. They bounce you around from provider to provider and tell you to see you're PCP who I can rarely see. I am getting older and want one provider to follow my care as I have a lot of medical concerns and they will not accommodate me in Richland. When it's important to get in Bronson sends me 38 minutes away to a provider with a crappy bedside manner in Oshtemo. I go to Bronson Primary Care Providers in Richland where the last time I went there was a horrendous long wait in the waiting room and the doc had a less than good beside manner. She didn't apologize for the long wait or explain an invasive procedure & what she was doing. Seemed worn out and was less than personable.

Find out my bill hasn't been paid from a collection agency. Called Premier Radiology 3 times since…read more June. The said they have billed the insurance 3 times.They say may insurance has not responded. Found out my insurance company never received a bill. Like to know what kind of scam they are running.

While I received good service I never received a bill…read more I gave them my license when I went in for service. But the bill was sent to an old "address" according to their billing department. The collection agency was able to send their bill to the right address. Date of service was 9/9/19. I received a bill from a collection agency 10/8. 30 days and sending something to a collection agency? That's shady. I called to pay the bill, but it's already with the collection agency. I would avoid this place at all costs, but sometimes you don't get to choose where you get your medical services.

I love Bronson. The reason I will not give it 4 stars because of Dr.Christopher Betzel. This man…read moregave me 2 knee replacements,let's just say I have never heard of a knee replacement ending up with a above the knee amputation my whole life has changed 2026 depressed 1 leg gone not happy..Bronson has some great doctors and I still see a doctor or 2 there now. But will never see him again there is nothing I can do about it. Not happy

Worst physicians I have encountered in over 20 years working in medical. Took the GI group 4…read moreemergency room visits to finally develop a treatment plan and then they charge you to come in for visits to get care they already provided. This is among MANY more shortcomings their physicians just can't seem to get around. You want an infection, shoddy care, complete failure of care management, incompetent doctors, and double-charge/visits, then go to Bronson. Do it at your own risk.

Needed a mri. Bronson could not schedule one until 45 days later. Called other hospital got in 2…read moredays. Bronson can do better! What is the problem.

I had a lung scan and arthritis in my foot and both scans took forever to be read. Bronson…read moreRadiology only has one Radiologist reading scans for the entire hospital because they don't want to pay radiologist. I was told I had to wait 8 weeks and then was told 56 days which is 8 weeks! So I explained that on my chart and finally got my lung screen results.

Dr. Crocker is empathetic and kind. Staff streamline the process. Very positive experiences.read more

I thought the doctor and office were great! They helped me step by step and were very professional.read more

Friendly staff!…read more Close to home, Bronson cares! No Issues! Simple X RAY in and out in 10 minutes! That's all I've got! MICHAEL B, RACE

As always, I received Fast, friendly awesome service!! Highly recommend!!!!…read more SATURDAY HOURS ARE 7:30-12!!

My first visit was good temperature check at door and friendly and helpful staff…read more The PA that saw me was friendly and professional, I look forward to keeping this as my primary medical provider for a long time.

I have been a patient here for 30 years. I loved my Dr, he was the kindest man and Dr Ive ever met…read more I trusted him completely. Since Ascension Borgess took over this facility has gone downhill fast. The staff are overworked and everything seems chaotic and disorganized. Sadly my Dr retired. It's just not what it used to be now and not in a good way!