Time for my annual mammogram! Plenty of parking, easy to…read morenavigate (and I am always lost!) and check in was very easy. Got seated and then called right up! I know when you do your job everyday that things seem so easy and obvious. I needed a little more direction to get to the changing room and waiting area, and then again when I left. And it all worked out in the end, but a couple directional signs could've made it easier to navigate. Process was easy, the tech was funny with me (I started it) and my results back came back fast. Thanks y'all! See you next year!

Great place for medical procedures! From check in to check out, I was treated with respect and…read morecourtesy. I am very difficult to start an I.V. on. They had the new technology that uses an ultrasound to find the vein so one stick and DONE! Incredible! I can remember coming out looking like the practice grapefruit! I have always been difficult to hit a vein so having a technician trying 5 or 6 times was never a big deal to me. I always had a good spirit about it--it wasn't the technician's fault I have lousy veins so having this new technology was amazing to me. I'm handicapped and use a rollator--everyone was very accommodating and helpful with meeting my needs. I wasn't nervous at all for my procedure because of the professionalism of all the staff!

I went through hours of getting a MRI scheduled. All was set for tomorrow until early this morning…read morethey called and cancelled me. They have the equipment to do the MRI but their radiologist doesn't want to take the time. I've done blood work etc. for the MRI. I'd not agree to have anything done in their radiology department ever after this experience. Terrible service & language barriers to top it off.

We've never had an MRI outside of Bronson, in our family, but are very impressed with KNI, which is…read morelocated across from Borgess on Gull Road. The staff is fantastic! From the initial phone call for scheduling to the check in and MRI tech, everyone was kind, pleasant, and truly helpful. The building is handicap accessible and has a nice waiting room (although, as with every waiting room, I wish the tv was quieter). Best of all: an OPEN MRI is available! FINALLY!!!! Thank you, thank you, thank you. :)

Had to wait over 56 days for a CAT scan I was very concerned about. Bronson hospital owns this…read morebusiness and my CAT scan was over the 56 day policy and a certified medical assistant just kept putting of my results saying it wasn't in. You have to watch Bronson because you're pcp won't refer you to a specialist even if you have an immune deficiency. They bounce you around from provider to provider and tell you to see you're PCP who I can rarely see. I am getting older and want one provider to follow my care as I have a lot of medical concerns and they will not accommodate me in Richland. When it's important to get in Bronson sends me 38 minutes away to a provider with a crappy bedside manner in Oshtemo. I go to Bronson Primary Care Providers in Richland where the last time I went there was a horrendous long wait in the waiting room and the doc had a less than good beside manner. She didn't apologize for the long wait or explain an invasive procedure & what she was doing. Seemed worn out and was less than personable.

I love Bronson. The reason I will not give it 4 stars because of Dr.Christopher Betzel. This man…read moregave me 2 knee replacements,let's just say I have never heard of a knee replacement ending up with a above the knee amputation my whole life has changed 2026 depressed 1 leg gone not happy..Bronson has some great doctors and I still see a doctor or 2 there now. But will never see him again there is nothing I can do about it. Not happy

Worst physicians I have encountered in over 20 years working in medical. Took the GI group 4…read moreemergency room visits to finally develop a treatment plan and then they charge you to come in for visits to get care they already provided. This is among MANY more shortcomings their physicians just can't seem to get around. You want an infection, shoddy care, complete failure of care management, incompetent doctors, and double-charge/visits, then go to Bronson. Do it at your own risk.

Needed a mri. Bronson could not schedule one until 45 days later. Called other hospital got in 2…read moredays. Bronson can do better! What is the problem.

I had a lung scan and arthritis in my foot and both scans took forever to be read. Bronson…read moreRadiology only has one Radiologist reading scans for the entire hospital because they don't want to pay radiologist. I was told I had to wait 8 weeks and then was told 56 days which is 8 weeks! So I explained that on my chart and finally got my lung screen results.

Dr. Crocker is empathetic and kind. Staff streamline the process. Very positive experiences.read more

I thought the doctor and office were great! They helped me step by step and were very professional.read more

Friendly staff!…read more Close to home, Bronson cares! No Issues! Simple X RAY in and out in 10 minutes! That's all I've got! MICHAEL B, RACE

As always, I received Fast, friendly awesome service!! Highly recommend!!!!…read more SATURDAY HOURS ARE 7:30-12!!

My first visit was good temperature check at door and friendly and helpful staff…read more The PA that saw me was friendly and professional, I look forward to keeping this as my primary medical provider for a long time.

I have been a patient here for 30 years. I loved my Dr, he was the kindest man and Dr Ive ever met…read more I trusted him completely. Since Ascension Borgess took over this facility has gone downhill fast. The staff are overworked and everything seems chaotic and disorganized. Sadly my Dr retired. It's just not what it used to be now and not in a good way!