I have had experiences where I felt dismissed. I only saw Dr Guse and Dr Lovell once but they were…read moreextremely friendly and straightforward. I've known of Dr Guse through distant acquaintances and he is the sweetest and most inviting person his review alone would be 5 stars hands down!

The front desk staff was all super friendly and helpful. I was called back immediately after I sat…read moredown. My visit was quick and covered everything I needed and more. Nice office and the rooms are clean. I definitely recommend! So glad I found a new doctors office and a new doctor who takes her time and makes sure your satisfied with your care.

I was recently in ICU and had several Drs from this consultants group assist me in my care. They…read morewere professional and caring and I found them very through. The office staff is also very kind and went out of their way to help us sort out something with the billing after my treatments. I found it to be a great spot for assistance, and would recommend them and use them again if needed.

I want to start out with this location is many different offices in one big building. If you see a…read morebad review for this location it may not be for what office you are being seen for. Dr. Webb has been my doctor for my pregnancy a short time now. I was referred by a friend to him and man-oh-man am I glad I was! I couldn't find a doctor who truly would listen to what I was wanting and so far he has been wonderful. His office is friendly and very helpful. I feel that they really care about my needs as a patient. It's becoming harder and harder to find that so I value what him and his office do. He's very knowledgeable and insightful. Plus, he has quite the sense of humor. He keeps it funny that's for sure. I haven't had any problems getting a hold of his nurse Angela, in fact, she encourages me to have her paged instead of going to voicemail so she won't miss anything. Dr. Webb also gave my husband and I his personal cell number for any after hour questions or concerns. I was shocked! I haven't had that kind of care before. Any time I call into the office the front office staff is extremely helpful. Scheduling has never been an issue. I highly recommend!

Highly recommend Dr Norris. He delivered my youngest two boys and now, I couldn't imagine having…read morebeen seen somewhere else. When I first was assigned to him through insurance, I was skeptical because I haven't had many doctors that actually listen and provide great care. He's like an old friend. Treats you like a human being and is very down to earth. If I decide to have another child, I'll definitely be going back to Dr Norris! Nothing but good things to say about this practice. From the receptionist, the ultrasound tech, nurses, all of them are wonderful as well as the L&D staff!

I typically avoid doctors at all cost because I always seem to have a bad experience. I was…read morereferred here from my doctor because she wanted me to get some tests and scans. I was skeptical because I don't usually hear the greatest things about Johnson County Health system. However I had an appointment today and for the first time ever I felt like a doctor really listened and took every word into consideration. She walked in, pulled a chair up in front of me, closed her hands together in her lap, and completely tuned in. It made me feel calm and as though she truly wanted to listen and see how she could help. She was so nice and explained a lot to me and I think we're on the road to answers which is great! I think her name was Carrie? Receptionist wasn't very happy. She kind of acted like she hated everything. But maybe she just had a bad day... I'm not sure. She didn't seem like a mean person because she did crack a chuckle, but then she went right back to her mad face. I'm going to just tell myself she just had a bad day. Lol

I was very pleased with the courtesy and professional service I received from this Franklin…read morelocation of Family Physicians of Johnson County. I had called my family doctor's office near Greenwood to see if I could schedule an appointment with the doctor, but when told she was on vacation until the next week, I was referred to this location as an alternative to waiting for my doctor to return to practice. The office even went ahead and secured a visit time the next morning for me to get my congested sinus problem looked at. Located just west of the hospital in Franklin in the Professsionals building which is clearly marked with the address to identify it as being separate from the hospital, my wife dropped me off at the entrance and I was cleared through Covid protocols and soon headed back to the check in location. I identified myself and was asked to wait for just a few minutes. I was pleased that the Dr I was told who would be helping me greeted me and I was taken back to a room. Because it was quickly determined that I was basically having sinus problems and some hearing loss due to allergies, no infection was detected, one of the assistant staff walked me through using an ear cleaning procedure (Just to eliminate any possible contributors to the hearing loss) which helped. I was also told how to use inhalers properly (not like I had been taught as a kid) and given notice that I would have some prescriptions at my local pharmacy to pick up to manage my reactions to the allergies. I was in and out in a very timely manner. The prescriptions were already called in and were being filled by the time I got back to my local pharmacy. Everyone I dealt with was upbeat and helpful. I wish all clinic and hospital visits were this efficient. One of the best if not THE best check in and processing I've experienced. Despite the troubles that many places are having during the pandemic, FP of JC is a beacon of how things should work. I am already noticing improvements after just one day. No problems using the tools they suggested for ear and sinus maintenance and I got a great night's sleep. I have a follow up scheduled in 2 weeks just to be sure there are no problems lingering and no signs of infection as well. I appreciate their working to fit me into their schedule on such a short notice for something that probably wasn't critical in nature. Thanks to all the folks who helped me. For your skill and attitude, I give you five stars! Review #3807

Amazing service! The whole staff was efficient while caring and kind. Nurse Practioner Hunter was…read moreAMAZING, kind, effective and reassuring. This a building full of compassion!

Stephanie WElden NP gave me medical care yesterday. I was having trouble breathing and she…read more ordered albuterol treatment which helped me tremendously. I've been a pretty controlled asthmatic for 10 years since I've been on biologic but every once in a while I run into trouble. I was glad Stephanie was there and assessed my illness quickly. Was chest x-ray and prescribed antibiotics. The nurse caring for me gave me excellent care too thank you for doing such a good job.

I also see doctor Grant as my general practitioner. She is a very friendly/nice doctor who takes…read moreher time to listen to me and discuss anything that might be going on medically. Her bedside manner is kind, caring, meticulous, thorough and relaxed. She is not pretentious whatsoever. I appreciate a doctor who treats a patient with respect and in a humanizing and humble way. Relating to a patient is very important in the medical field. If it's not empathy, it should certainly be sympathy. My biggest peeve with doctors in the past has been them primarily being very short with their time and attention to my needs and medical concerns. I don't like to be treated like cattle, and certainly not like I am a dime a dozen. I don't get that treatment at all with this practice. You get that feeling of trust and peace of mind when you see Dr. Grant. An extra shout out go to the other office staff that work at the Community Southside Pavillon - from the nurses to the front office reception staff. They are all super friendly and welcoming. It's not an act. They are professional, and they are for real (genuine). A big bonus that this practice offers is that they are open on Saturdays until noon. It's always nice to have that option available.

If you have type II diabetes and are unhappy with your doctor / health care provider / diabetes…read moreteam, I strongly recommend calling Community Physicians of Indiana and scheduling an appointment with Randall Salyer. He is a Nurse Practitioner specializing in diabetes management and he is awesome.

To my pleasant surprise, this outpatient surgical center exceeded my expectations…read more Used the Waze app to find which part of the hospital we need. It did help tremendously. It helped us to go directly to this surgical center. We didn't need to navigate ourselves through the mammoth hospital parking lot or use their shuttle. Yes, this place has a shuttle service-I know...right? I'm thrilled about it. Where to find the shuttle is easy. Locating your vehicle afterwards is another story. I will say this though, having a key fob helps. Honked our way to our car just fine & dandy. Figuring out which suite upon entering the building was a challenge. Me being me, I tend to appreciate signage. I'm a bit goofy like that so...as we ended up in the wrong medical office. A kind employee was able to advise us that our path was merely across the hall. So off we went. No skipping was involved, you'll know why later ;). There comes a time where a person has to get certain things done. It so happens to be mine now. It's not an appointment that you'll wanna do but a necessity for early detection of stuff. Yes, stuff. This appointment was made way back when in December via a phone call. Paperwork followed a week before the upcoming appointment. The instructions on said paperwork wasn't as reader friendly as my preferred method but now I do know. Wonder if someone could develop an automatic text msg 24 hrs beforehand to the patient like a hey dork, don't do this...but DO this...bc if ya don't do this right, you're gonna see us again...mb ending with xoxo?!? Might be a thing someday. Life is so fast these days, who knows mb it's out there & not in practice?!? I just hope my life lesson helps you in yours. Let's just say...please for the love of all good things, please please please read the love letter your physician-medical team sends you more than twice. Have a friend proof if you are concerned or confused. It will help a bunch on the day of in a ginormous way. Hopefully you won't make the same mistake I made. I'll leave it at that when you realize what type of specialist I'm referring to in this situation :). Dr. Toby Reidy, DO, FACS, FASCRS is a gem & delightful doctor. She stopped by prior to the procedure to introduce herself & explain what was about to occur. She didn't used medical jargon. As we asked questions she met them with sound responses. Love love love how her kindness integrated into an easiness that resonated prior to my procedure. Not once was I freaked out or wanting to instantly bolt my way back home. Was it the anesthesia? Perhaps. Even when I explained that her homework as completed was done in a cliff note version (totally my goof) may not be optimal. I did call her office before my appointment & apologized to her profusely IRL. She kindly explained she'd do the best she could given that most of what was needed from my end was completed. Whew! That was a big load off. Hadn't thought a driver was warranted initially. I'm glad I had one as a precaution. Seems that anesthesia leaves patients groggy. Even though afterwards I felt as if I was ready to tackle the world again, I did find myself repeating questions to my own answers for why IDK, arrived home & fell asleep. That's definitely was from the anesthesia. Doctors actually do know what's up, eh?!? This one certainly did! Grateful for the care & compassion from this facility. Even received a HRU phone call the next day from a real person. Would've taken more pictures. Unfortunately, when you're sitting in a waiting room all ready to begin this showdown, Kodak moments don't really seem appropriate. All I got was the lobby. Hope this helps those that need this done & has unnecessarily put off the inevitable. TBH, get it done STAT. One less thing to freak yourself out with in your daily routine. You'll possess the ability to move onward with its own reward. I'm very impressed with the Franciscan network of professionals. Stay well & be safe, Amy

Doctor used Franciscan Surgery Center for cataract surgey on both eyes. Center was well maintained…read moreand staff very professional and friendly. I felt very comfortable with the care received. This review applies to both occasions.

I need a DR Blunker nurse to call me tomorrow ? Suzanna Miller 10/22/1947! At 317-34-7924 I Have a…read moreproblem that needs to be addressed.ASAP Thank you've

Dr. Turner helped my Husband at St. Francis this weekend, we are so grateful for the care that we…read morereceived. My Husband has been getting the best care from Indiana Heart Physicians for approximately 20 years. Please keep up the excellent work that you all do. Thank you again Dr. Turner.